Warehouse Coats (Navy blue cotton+polyester). Generally satisfactory but missing a slot by the lower pockets (so that the wearer can access trouser pockets with out opening or pulling up the coat)... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My order never came and I was charge twice! I’m still waiting for a refund as I’ve had to dispute this with my bank as the website has no contact information just an online chat.
Reakcja na opinię
Dress I have put on for first time today and stitching already coming undone. Telephone call from Claire at Alexandra, thank you so much for the contact and sorting this out, 10 10 customer servic... Zobacz więcej
Reakcja na opinię
I've purchased alexandra work wear for years. I've worked in hospitals and been a care assistant for 20 plus years too. The style, delivery of items is second to none. Personally I wouldn't purchas... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Alexandra has been designing and manufacturing garments since 1854. From the part we played in the development of women’s workwear at the start of the 20th Century, right through to the development of modern protective workwear and suiting for just about every sector and business in the UK, to the solutions we now offer to millions of wearers across the world, Alexandra has remained true to our core principles - quality, good design and reliable service.
FREE delivery on all orders over £85 (ex vat)
30 Day Returns
All products manufactured by Alexandra. Established in 1854 - That’s 170+ years of expertise
Dane kontaktowe
Alexandra House, Thornbury, BS35 2NT, Zjednoczone Królestwo
- 0333 600 1111
- customercare@alexandra.co.uk
- alexandra.co.uk
3,8
Dobra
11 tys. recenzji
Odpowiada na 99% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Small fitting and too short
Having ordered from you before, albeit a long time ago, I was really disappointed with my recent order. I ordered tunics in my usual size. Not only were they too narrow but they were way too short. When I queried about how much longer the next size up was I was told it was only 1cm longer. Not really much difference. I have unfortunately had to return them
12 kwietnia 2026
Odpowiedź od Alexandra
Good Morning Claire
Thank you for taking your time to leave a review, Please accept our apologies that your tunics were shorter and narrower than expected. These do only come in a standard length per each size, our size guide can be found on our website. As per telephone call this morning I have scheduled in a call to for 12.30pm today to discuss this further, this has also been followed up with an email.
Kind Regards
Alexandra customer care team.
Dress I have put on for first time…
Dress I have put on for first time today and stitching already coming undone.
Telephone call from Claire at Alexandra, thank you so much for the contact and sorting this out, 10 10 customer service
22 kwietnia 2026
Odpowiedź od Alexandra
Good Morning Nicola,
Than you for taking your time to leave a review. Please accept our full apologies that the stitching is coming undone on your dress. As per our telephone conversation this morning and follow up email, thank you for sending an image of the fault on the dress, a replacement order has now been processed to arrive early next week.
Kind Regards
Alexandra customer care team
order not delivered despite being a…
order not delivered despite being a 24hr service. always someone available.
7 kwietnia 2026
Odpowiedź od Alexandra
Good afternoon Natalie
Thank you for your time to leave a review, please accept our full apologies for the delayed delivery on your order. After a call this morning it has been confirmed that your parcel has now been delivered.
Please be assured this has been escalated with our couriers to why there was a delay on delivery.
Once again please accept our apologies for any inconvenience this may have caused.
Kind Regards
Alexandra customer care team
Very thin material
Very thin material, not great sizing. Won’t be wearing it unfortunately
10 kwietnia 2026
Odpowiedź od Alexandra
Good Afternoon Debbie
Thank you for your review, I'm sorry to hear that the garment has arrived and the material and sizing is not as you expected.
I have followed my voicemail up with an email, with in the email I am more than happy to arrange a collection for the item to come back for a refund or a replacement item to be sent.
Kind Regards
Alexandra customer care team
Good fast service
9 kwietnia 2026
Odpowiedź od Alexandra
Good Morning Donna
Thank you for taking your time to leave a 5* review , we appreciate your feedback and value your custom. We are so pleased to hear you are happy with the fast delivery of your order.
Kind Regards
Alexandra customer care team.
Ordering was fine
Ordering was fine, my 3 pairs of scrub pants need to go back & you don’t get to speak to a advisor , emails take 2 days to reply ( twice)& still not sent a return label, its so annoying as also no returns address, Im going away & need this sorting out.
8 kwietnia 2026
Odpowiedź od Alexandra
Good Afternoon Diane
Thank you for taking your time to leave a review,
I can see that the returns label was emailed to you on 20/04, and I am sorry that you did not spot this. Another label has now been emailed over along with a link to find your nearest location to drop the parcel off. If this is not convenient a home collection can be arranged.
Kind Regards
Alexandra customer care team.
Always buy my uniforms from Alexandra…
Always buy my uniforms from Alexandra good value for money would not buy from anywhere else even tho the nhs give free uniforms I will always buy mine from here
7 kwietnia 2026
Odpowiedź od Alexandra
Good Morning Mr Bradley
Thank you for taking your time to leave a 5* review , we appreciate your feedback and value your custom. We are so pleased to hear you always your uniform from ourselves which is good value for money.
Kind Regards
Alexandra customer care team.
Odpowiedź od Alexandra
Good Afternoon
Thank you for taking your time to leave a 5* review , we appreciate your feedback and value your custom. We are so pleased to hear you are happy with your purchase and the delivery service.
Kind Regards
Alexandra customer care team.
Great quality
Great quality, fast delivery and informed of process throughout.
Will use them again
4 kwietnia 2026
Odpowiedź od Alexandra
Good Afternoon Serena
Thank you for taking your time to leave a 5* review , we appreciate your feedback and value your custom. We are so pleased to hear you received fast delivery of your great quality uniform along with being kept update with the process. Its great to hear you will use us again.
Kind Regards
Alexandra customer care team.
Excellent delivery and quality of…
Excellent delivery and quality of garment. Amazing value too.
30 marca 2026
Odpowiedź od Alexandra
Good Morning Carol
Thank you for taking your time to leave a 5* review , we appreciate your feedback and value your custom. We are so pleased to hear of the excellent delivery and quality of garment.
Kind Regards
Alexandra customer care team.
Website was easy to use
Website was easy to use. But the code given for 10% off for first purchase wouldn't work
2 kwietnia 2026
Odpowiedź od Alexandra
Good Morning Donna
Thank you for taking your time to leave a review, we appreciate your feedback and value your custom. We are pleased to hear you found the website easy to use, please accept our full apologies that the 10% did not work for you. I will reach out regarding this.
Kind Regards
Alexandra customer care team
Clothing is good quality but what lets…
Clothing is good quality but what lets them down is the corier company they use to deliver. DHL are useless there delivery system is never up to date
31 marca 2026
Odpowiedź od Alexandra
Good Morning Lisa
Thank you for taking your time to leave a review, we appreciate all feedback.
Please accept our full apologies that you had issues with the delivery of your order, I have reached out by email regarding this along with our couriers.
I'm so pleased to hear the you are pleased with the quality of the uniform.
Kind Regards
Alexandra customer care team.
Very happy with my purchase will be…
Very happy with my purchase will be buying again
2 kwietnia 2026
Odpowiedź od Alexandra
Good Morning Diane
Thank you for taking your time to leave a 5* review , we appreciate your feedback and value your custom. We are so pleased to hear you are happy with your purchase and great to hear you will be ordering again.
Kind Regards
Alexandra customer care team.
Odpowiedź od Alexandra
Good Morning Lisa
Thank you for taking your time to leave a 5* review , we appreciate your feedback and value your custom. We are so pleased to hear of the quick delivery service.
Kind Regards
Alexandra customer care team.
Odpowiedź od Alexandra
Good Morning Janine
Thank you for taking your time to leave a 5* review , we appreciate your feedback and value your custom. We are so pleased to hear of excellent quality, service and delivery.
Kind Regards
Alexandra customer care team.
Good quality
Alexandra always has good quality clothing,easy online ordering and quick delivery ,also good seasonal offers and sale items .
2 kwietnia 2026
Odpowiedź od Alexandra
Good Morning
Thank you for taking your time to leave a 5* review , we appreciate your feedback and value your custom. We are so pleased to hear of the good quality clothing along with the ease of ordering.
Kind Regards
Alexandra customer care team.
Goods still not received
2 kwietnia 2026
Odpowiedź od Alexandra
Good Morning Sheena
Thank you for taking your time to leave a review, we appreciate all feed back. Please accept our full apologies that your delivery has been delayed by our couriers. As per telephone conversation and email I have escalated this, as soon as I hear back I will be in touch with a delivery date.
Kind regards
Alexandra customer care team.
Odpowiedź od Alexandra
Good Morning Pauline
Thank you for taking your time to leave a 5* review , we appreciate your feedback and value your custom. We are so pleased to hear of the the fast delivery of a good quality product.
Kind Regards
Alexandra customer care team.
Odpowiedź od Alexandra
Good Morning
Thank you for taking your time to leave a 5* review , we appreciate your feedback and value your custom. We are so pleased to hear of the quick delivery of your scrubs.
Kind Regards
Alexandra customer care team.
It was delivered on time and the update…
It was delivered on time and the update of the product is very concise and value for money. Good quality material for healthcare staffs.99% good delivery service.
29 marca 2026
Odpowiedź od Alexandra
Good Morning
Thank you for taking your time to leave a 5* review , we appreciate your feedback and value your custom. We are so pleased to hear of that your good quality garment was delivered on time. Its great to hear of the delivery service you have received.
Kind Regards
Alexandra customer care team.
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