Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I can't recommend Becky highly enough! She brought a fresh, crystal-clear perspective to my customer journeys and really helped me the way I operate. Her advice is completely jargon-free, practical, a... Zobacz więcej

Oceniono na 5 z 5

I cannot recommend my mortgage broker enough! (WHEN THE BANK SAYS NO AND BECKIE AND ASHLEY), From start to finish, they made the whole process smooth, stress-free, and easy to understand. They wer... Zobacz więcej

Oceniono na 5 z 5

What a journey we’ve been on with Beckie from When the Bank Says No. The name is perfect for the service and support they offer because although one (or perhaps more) banks may say no, Beckie surely d... Zobacz więcej

Oceniono na 5 z 5

A big thank you to Bekie Pepperrell and Daniel Sherry for making things so easy. Both were very professional, friendly and kept me informed every step of the way, it couldn’t have been easier, they... Zobacz więcej

Informacje dotyczące firmy

  1. Pośrednik kredytów hipotecznych
  2. Pośrednik finansowy
  3. Pośrednik ubezpieczeniowy

Napisane przez firmę

When the Bank Says No is team of professional mortgage and insurance brokers, dedicated to helping our clients achieve the finance they need to buy their home. Founded by our parent company Alder Rose Mortgage Services Ltd, we were born out of a desire to support people – no matter the complexity of their situation. Instead of sending more challenging cases to other brokers where we had no control over their experience, we wanted to be there for everyone – every time. Our mission? We’ve heard them all before, so let’s just tell you why we’re here and what we do well. Straight-up; no gloss, hype, or marketing lingo. We find mortgages for our customers, and give them the right advice first time. “When the bank says no – we say Yes“ People get rejected by lenders every day – that doesn’t mean you’re a bad person, though it can sometimes make you feel that way. Confused by free online services that can’t cope with real life situations, and stressed by the months you’ve wasted waiting, it can feel like there’s no one there to help. But we’re here to clear things up, and explain what solutions are out there.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

457 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

5*WTBSN

5*
Fantastic service very professional and patient with me.
Explained and got back to me quickly with any queries I had.
I would like to thank the team
For their help

22 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing saved the deal

Well I was about to give up on a property I bought at auction when the finance fell through on the last minute but Naheela & Gus was determined to get me a mortgage worked none stop back and forward with myself and the lenders got me a mortgage deal sealed within just a couple of days with a backup mortgage they had in mind absolutely brilliant team and amazing people I couldn’t thank youse enough.
Thanks once again
Jason Parkington

18 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great experience second time round

We didn’t have the best experience the first time with this company, however Naheela reached out with a new offer and was brilliant getting everything sorted for us. Gus was also great, and they worked quickly and efficiently so we got our offer completed within a couple of weeks. Couldn’t fault our experience the second time round, thanks to Naheela and Gus

1 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Great service

Really positive experience and attentive service , Naheela really worked to get our offer through , along with Gus to completion. Very quick and always there when needed. Thanks to the team.

5 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

We got our offer

We got our offer , all thanks to Billy and Rachel. Not a straight forward case. So if you have experienced set backs previously please don’t hesitate to contact this company it might just change your life . Many thanks

10 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Complete incompetence

Have my number incorrectly but no matter how many times I request for my number to to be deleted they continue to pester me. I wouldn’t trust them to fill out a birthday card never mind a mortgage application!

10 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

We had so much help and guidance from…

We had so much help and guidance from this company in helping us securing a loan, considering weve tried elsewhere with no hope. The staffs (gus & naheela) have been very friendly and patient giving us guidance and answering our calls promptly. Thank you for all your help we really appreciate it.

10 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

I would like to express my appreciation…

I would like to express my appreciation to Gus and Naheela for their excellent financial advisory service. They have been incredibly professional, hardworking, and dedicated throughout the process, and thanks to their effort, I achieved a great result getting 2nd charge mortgages. I’m extremely pleased with the outcome. Thank you both for your outstanding support.

10 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Don’t give up on your dream to be a home owner…

We were once first time buyers almost 20 years ago, we outgrew that house, and in time sold it. For the last 10 years we have privately rented.
In the meantime life occured, as well as self employment which started as a success, but ended on a low note. Subsequently damaging our credit files whilst we started a fresh.
We never thought we would get back onto the property ladder, having being previously judged by blanket type mortgage brokers who instantly go to the main lenders who want a super duper credit rating. Being judged by a score. Instead of an individual with individual circumstances.
When the banks say no have broke this stigma. And instead have treat us like humans. Lewis found us a lender within days, we couldn’t thank him enough. Rachael has since helped us amazingly too.
But as a company as a whole- their ethics are amazing. And give you some worth. So to those who have been tangled up in life, and might of damaged their credit files in the meantime- don’t give up and approach WTBSN! As it is possible- you just need amazing credit brokers and specialists who know how to go a little further than the highstreet banks.
Thank you again for getting us back on the property ladder.

17 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

You made our forever home a reality!

From the first contact with Lewis, he was so positive and respectful. We never in our dreams thought a mortgage would be possible, when the banks say no made what dealt the impossible to become reality. We are now just waiting for Solictors to complete and we have a forever home! I can’t thank you enough for everything you have done!

9 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great service

Gus was professional, good communication, prompt actions.
All done in timely manner, thanks for your help.

5 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

App made passing info fast

App made passing info fast , they were thorough and ensured I got the best offer for my situation. The staff were confident and personable. Made me feel comfortable and less stressed. They are worth the money

4 grudnia 2025
Opinia niezależna

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