Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I can't recommend Becky highly enough! She brought a fresh, crystal-clear perspective to my customer journeys and really helped me the way I operate. Her advice is completely jargon-free, practical, a... Zobacz więcej

Oceniono na 5 z 5

I cannot recommend my mortgage broker enough! (WHEN THE BANK SAYS NO AND BECKIE AND ASHLEY), From start to finish, they made the whole process smooth, stress-free, and easy to understand. They wer... Zobacz więcej

Oceniono na 5 z 5

What a journey we’ve been on with Beckie from When the Bank Says No. The name is perfect for the service and support they offer because although one (or perhaps more) banks may say no, Beckie surely d... Zobacz więcej

Oceniono na 5 z 5

A big thank you to Bekie Pepperrell and Daniel Sherry for making things so easy. Both were very professional, friendly and kept me informed every step of the way, it couldn’t have been easier, they... Zobacz więcej

Informacje dotyczące firmy

  1. Pośrednik kredytów hipotecznych
  2. Pośrednik finansowy
  3. Pośrednik ubezpieczeniowy

Napisane przez firmę

When the Bank Says No is team of professional mortgage and insurance brokers, dedicated to helping our clients achieve the finance they need to buy their home. Founded by our parent company Alder Rose Mortgage Services Ltd, we were born out of a desire to support people – no matter the complexity of their situation. Instead of sending more challenging cases to other brokers where we had no control over their experience, we wanted to be there for everyone – every time. Our mission? We’ve heard them all before, so let’s just tell you why we’re here and what we do well. Straight-up; no gloss, hype, or marketing lingo. We find mortgages for our customers, and give them the right advice first time. “When the bank says no – we say Yes“ People get rejected by lenders every day – that doesn’t mean you’re a bad person, though it can sometimes make you feel that way. Confused by free online services that can’t cope with real life situations, and stressed by the months you’ve wasted waiting, it can feel like there’s no one there to help. But we’re here to clear things up, and explain what solutions are out there.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

457 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I'm glad I found them

I'm very grateful to When the Bank Says No because as a self-employed person it was hard for me to get a mortgage and I had tried two brokers already. Ashley, Sam and the rest of the team were very helpful and stayed in touch throughout the conveyancing process to make sure everything went smoothly. Without them I would not have been able to buy the home I did so I'm very pleased that I found them.

11 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Fantastic

After being left with some arrears on my current mortgage from the other party, I thought it would be impossible to get a mortgage on my own, but Richard & Rachael have pulled out all the stops & helped me achieve my dream of owning my own home, the communication is fantastic, sending documents through the app makes everything so easy, I couldn’t of asked for a better service, I would highly recommend when the bank says no, when you think it’s impossible to get a mortgage they make it possible

11 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Great service hard working people

Well what can I say it's been a fantastic experience and the customer service is out of this world from first contact with Richard who was assisted by Samuel and Rachel they have all worked really hard and kept me updated along the way thanks very much for your help and advice

1 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Fast service

I recently arranged some additional borrowing and was really impressed with how quick and straightforward the whole process was. I first spoke to Naheela on Saturday evening, and by Wednesday the loan was already completed. Both Naheela and Gus were fantastic – they answered all my queries promptly and clearly, making everything easy to follow. The service was efficient, friendly, and completely hassle-free. Highly recommend!

29 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Helped me on 2 occasions...

I've used WTBSN on 2 occasions in the past 9 months, exceptional service on both occasions, helping me secure the funding I needed on both occasions, where others had failed. Don't hesitate to give them a try.

28 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

When the bank says no,give these a go!

After being refused by my bank for a mortgage, a work colleague suggested I try alder rose mortgage broker (when the bank says no)
They found me a mortgage to suit my needs and both Danielle (my mortgage advisor) and Rachel were always just a phone call away to guide me through the mortgage process.
I would definitely recommend alder rose (when the bank says no) to other people.

21 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Naheela and Gus excellent …

We found Naheela and Gus to be very helpful throughout this process and they worked very hard to get it all through as the lender was very thorough in what they wanted and the guys did their best to support us in getting it right. Will definitely recommend them

24 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Absolutely faultless

My experience with this company was amazing from start to finish. Ashley and Beckie were my consultants I was working with and honestly I can not fault them. They were amazing and guided me every step of the way from start to finish. They answered every question I had and just made the whole.process so easy especially as a first time buyer and not having much of an idea. Honestly would recommend these guys 100% amazing job

13 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

I was supported through the whole…

I was supported through the whole process by Daniel and Beckie who couldn’t have been more supportive or helpful. Both were easily contactable, had great communication skills and nothing ever seemed any trouble for them. Exceptional service that was made easily with skilled knowledgeable helpful people

22 kwietnia 2026
Opinia niezależna

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