When The Bank Says No Recenzje 461

Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We dealt with a lady called Beckie from When the bank says no ,,she has been extremely helpful and encouraging throughout the ups and downs of the process . Beckie kept us updated and supported us al... Zobacz więcej

Oceniono na 5 z 5

If your needing a mortgage these guys are the best the process is simple and easy and they contact and communication throughout was brilliant constantly checking in making sure sure everything was m... Zobacz więcej

Oceniono na 5 z 5

I can't recommend Becky highly enough! She brought a fresh, crystal-clear perspective to my customer journeys and really helped me the way I operate. Her advice is completely jargon-free, practical, a... Zobacz więcej

Oceniono na 5 z 5

What a journey we’ve been on with Beckie from When the Bank Says No. The name is perfect for the service and support they offer because although one (or perhaps more) banks may say no, Beckie surely d... Zobacz więcej

Informacje dotyczące firmy

  1. Pośrednik kredytów hipotecznych
  2. Pośrednik finansowy
  3. Pośrednik ubezpieczeniowy

Napisane przez firmę

When the Bank Says No is team of professional mortgage and insurance brokers, dedicated to helping our clients achieve the finance they need to buy their home. Founded by our parent company Alder Rose Mortgage Services Ltd, we were born out of a desire to support people – no matter the complexity of their situation. Instead of sending more challenging cases to other brokers where we had no control over their experience, we wanted to be there for everyone – every time. Our mission? We’ve heard them all before, so let’s just tell you why we’re here and what we do well. Straight-up; no gloss, hype, or marketing lingo. We find mortgages for our customers, and give them the right advice first time. “When the bank says no – we say Yes“ People get rejected by lenders every day – that doesn’t mean you’re a bad person, though it can sometimes make you feel that way. Confused by free online services that can’t cope with real life situations, and stressed by the months you’ve wasted waiting, it can feel like there’s no one there to help. But we’re here to clear things up, and explain what solutions are out there.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

461 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

As a single mum with poor credit

As a single mum with poor credit, I’ve always done everything I can for my kids ,working full time and juggling bills, but owning a home felt completely out of reach. I’d rented for years, often in substandard conditions, with landlords who took ages to fix things or didn’t fix them at all. I constantly felt trapped and unsettled, worrying that when my tenancy ended, we could be asked to leave at any time.

Everything changed after I saw an advert on Facebook and made the brave decision to contact When The Bank Says No. From my first conversation with Mark, my mortgage advisor, I felt reassured. He treated me with dignity and respect, never once judging me for my poor credit rating. I always felt supported and informed throughout the process.

Thanks to Mark and the amazing team Kayleigh and Laura, I am now a proud homeowner. We’ve moved into a lovely home in a great location with good schools nearby. This wouldn’t have been possible without their dedication, professionalism, and genuine care.

Owning our home has given me and my children the stability and security we never had before. I can’t thank Mark and his team enough for making what once felt impossible a reality.

I highly recommend When The Bank Says No to anyone who dreams of owning a home but feels it’s out of reach. They truly changed our lives.

29 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Went to them second time

Went to them second time, my first mortgage was through them too. My banks did say no, but alder rose found me another lender still. Really helpful all the way through. Brad, Aimee and Danielle are amazing.

1 września 2025
Opinia niezależna
Oceniono na 5 z 5

Brilliant service

After multiple nos from high street banks due to a nearly cleared CCJ, we got in contact with when the bank says no. Billy was super helpful and got the process done quickly, with a quote accepted the day we called and an official offer 3 working days later. As a first time buyer he made the process very easy. We were then passed on to Brad, who pushed our solicitor and chased them, adding the pressure for them to do their job, and checking in with us regularly to make sure everything was going as planned. Brilliant service, very happy

7 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Brad and Jonathan…

Brad and Jonathan have been excellent at keeping in contact and chasing things up. They were always ready for any questions or enquires we had and were extremely helpful. The process went so smoothly thanks to them, we couldn’t recommend them enough.

13 października 2025
Opinia niezależna
Oceniono na 5 z 5

Outstanding serivce

Well what can I say but thank you too the amazing team that helped us especially Ashley and Brad and there was a lady as well im sorry I cannot rember her name they have all gone above and beyond with the service. Every question answered in record time nothing was ever a problem, even when the house got pulled off the market and we had to start again we had nothing but help and support from all three so again thank you guys so much you three are a credit to the company and we cannot thank you enough.
Regards Garry & Rebecca

9 października 2025
Opinia niezależna
Oceniono na 5 z 5

Highly recommended!

I honestly cannot thank this team enough — they have been absolutely incredible from start to finish!

From the very first call with Lewis, who went above and beyond to find a lender willing to work with my situation, I knew I was in good hands. Then came Laura, who spent seven long weeks helping me get the mortgage offer approved. She was so patient and kind, even when I got emotional (I definitely cried a few times on the phone to her!). She kept me calm and reassured every step of the way.

Once the offer was confirmed, Sam Burgess took over my case and was just as brilliant — professional, friendly, and on top of everything.

But I have to give a huge special mention to Brad. In the final weeks, he was in touch with me almost every day, chasing updates and making sure everything stayed on track. When I needed an extension from the lender, he made it happen quickly and efficiently.

This company truly went above and beyond for me. Their communication, care, and dedication have been second to none. I am so grateful for everything they’ve done — an amazing team and a company I would recommend to absolutely anyone!

9 października 2025
Opinia niezależna
Oceniono na 5 z 5

Pageani Sookramanien, Kayleigh , Joe

Pageani Sookramanien’s have helped me secure the best mortage deals within all my specific requirement/ constraints . His due dilegence and communication was excellent throughout the process. His team Kayleigh and Joe were a great help too. Highly recommend Pageani.

20 września 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent service

My husband and I were looking to get a new mortgage deal and consolidate some loans. Our situation was not the easiest but everybody, especially Gus and Naheela, worked so hard for us to get what we were looking for. We could not be happier, their service, availability and customer care are really superb.

8 października 2025
Opinia niezależna
Oceniono na 5 z 5

Solutions when the rest say no

We can't recommend WTBSN enough, with a low credit score and a non standard construction property the normal high street lenders wouldn't help. Thanks to Billy and Aimee we were able to secure a full mortgage to complete our right to buy purchase. The App made the whole process so much simpler. We are so grateful for the support every step of the process 😊

7 października 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing experience!!!

I can’t tell you how wonderful I think When The Bank Says No is. The staff Rachel and Louise have been beyond helpful. I never in my wildest dreams thought I’d be in a position to get the type of mortgage I’ve got. They have made the whole process seamless. Nothing has been too much trouble and I am absolutely thrilled with them as a company. I would recommend them to anybody who is looking for a normal mortgage or a mortgage with different credit challenges. Thank you so much, guys.

7 października 2025
Opinia niezależna
Oceniono na 5 z 5

Mark & Kayleigh WTBSN

Mark Brazier and Kayleigh Sharland were both great. From the very first step all the way through had the best experience with them. Responded very quickly to any queries kept me up to date with everything along the way. Anything I struggled to sort would help me to get it done. Also refreshed rates before completion to ensure got the best rate possible. Made one of the most stressful parts about moving an absolute breeze, could not recommend them enough!

3 października 2025
Opinia niezależna
Oceniono na 5 z 5

I always use RICHARD at When The Bank…

I always use RICHARD at When The Bank Says No all my mortgage, remortgage and buy select properties. They are helpful enthusiastic and are always keeping me up-to-date. BRAD AND RICHARD have always sourced me the best mortgages at the most affordable rates and assisted me when even all other alternatives weren’t available…. Basically When The Bank Says No. I can’t thank them enough and will continue to use them for all my mortgage purposes. Thanks guys!

3 października 2025
Opinia niezależna
Oceniono na 4 z 5

Very good to deal with

The staff at WTBSN have been very helpful and honest in their assessment of what I may and may not expect from getting a mortgage. I have been dealing with many staff but some of the outstanding ones have been Naglis, Rachel and Kayleigh.

3 października 2025
Opinia niezależna
Oceniono na 5 z 5

Found a lender for me within a week!

I was struggling to find a bank that was willing to accept my lower deposit. Working alongside Lewis and Rachel, they found a company that would allow me lend the money for my mortgage within the space of days! Both of them were excellent at delivering at pace and Lewis even took the time to assist me with other applications I was struggling with due to it being my first time buying. I am grateful for everything they have both done 😊

2 października 2025
Opinia niezależna
Oceniono na 5 z 5

After being declined for a mortgage…

After being declined for a mortgage because of affordability, when the bank says no helped me get a mortgage offer. Everyone i spoke to were amazing, kept me up to date, I received phone calls all the time. Highly recommended

2 października 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej