Airyhair Recenzje 

256
Wynik TrustScore: 3 na 5

3,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

This company is great! They’ve gone way beyond my expectations and have colored hair that was not in their color wheel and made every effort to please and accommodate me. I’ve used them for years and... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I’ve tried to reach you through your contact form, I’ve called, I’ve reply to my order confirmation at business @airynetwork .com I’m not getting any reply. I leave a review here and you tell me to re... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Don't ever buy these extensions their fake and will break if you try to bleach them! 1 I did not buy from you 8 times 2 the only reason I wrote a bad review it's because your hair is bad if it doesn't... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

i do a lot of cosplay and costuming, so hair extensions are a great way for me to change up my look without having to deal with styling wigs or constantly dyeing my hair. I really love these because t... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z produktami do włosów
  2. Kosmetyki
  3. Salon przedłużania włosów
  4. Dostawca przedłużeń włosów
  5. Fryzjer dla obu płci
  6. Sklep z perukami

Napisane przez firmę

High-quality, affordable human hair extensions with free worldwide shipping and 30 to 45 days money back guarantee.


Dane kontaktowe

3,2

Średnia

Wynik TrustScore: 3 na 5

256 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,2

Wszystkie recenzje

(256)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6

Napisz recenzję
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Oceniono na 5 z 5

I want to say a big thank you to Sam at Airyhair

I want to say a big thank you to Airyhair for sorting my refund after we had some tracking issues on the return which was not their fault
Sam promptly sorted the refund and I would definitely order hair from them again

Thanks so much for going above and beyond tracking this parcel down and sorting everything xx

23 grudnia 2018
Opinia niezależna
Oceniono na 5 z 5

Awesome Hair

I've been ordering from airyhair for over a year. The hair is soft and doesn't tangle often if you use leave in conditioner. The hair usually last about 4-8 months depending on how good you take of it.

23 grudnia 2018
Opinia niezależna
Oceniono na 4 z 5

Airyhair

I had a big problem tracking my parcel and after ordering on 4th Dec it finally arrived boxing day
I am very happy with the hair piece its thick and good quality worth the money i paid for it

18 grudnia 2018
Opinia niezależna
Logo Airyhair

Odpowiedź od Airyhair

Update 3: the customer has since received the hair, before the New Year! :)

-

Thank you for update. We did put a warning on checkout page to not use free shipping during holiday season, and warned about possible delays during checkout.

Your emails are not ignored, for sure! :)

-

Hi Angela,

We have replied to every single one of your emails, please check your junk folder just in case. Your order will soon reach you and I have resent our replies. Maybe the delay mail was from someone else? As we see no delays here.

2018-12-18 18:08
In the exchange office, The shipment has arrived at the international logistics centre of origin

Oceniono na 1 z 5

Worst quality hair ever

Ordered kinky curl hair, went swimming. My hair is one dreadlock.... it is awfull. Normally with real hair you can brush it.... not this hair. Its worse than synthetic hair.... please don’t buy it. Wish I could post pictures... you won’t believe it! I have heard the straight hair is ok, but the curly hair was awfull.

Your Shipment #1400000019

Order #1400000039

100% Natural Remy - Weave Haarextensions 25 - 75 cm (Rechte, Golvende en Gekruld)
Wat Length Hair Do You Want?
40 cm (100g)
Kleur (Zie Onderstaande Grafiek)
Ombré (#2 + #12) (Schepen na 6 dagen)
Haarsoort (Facultatief)
Kinky Curly (Schepen na 6 dagen)
Aangepaste Volgorde (Facultatief)
Double Drawn
NL-WEFT-16-WEFT100-#2+#12OMBRE-KinkyCurly-DoubleDrawn

6 grudnia 2018
Opinia niezależna
Logo Airyhair

Odpowiedź od Airyhair

Hi,

I am sorry to hear that. Can you please let me know your order number so we could check? Thank you.

Oceniono na 1 z 5

Don’t bother worst quality extensions…

Don’t bother worst quality extensions I’ve ever seen. Sent completely wrong colour so I sent back for a refund months ago with this fraudulent company not refunding me. Don’t waste your money on this rip off company.

16 listopada 2018
Opinia niezależna
Logo Airyhair

Odpowiedź od Airyhair

Thank you for your review. The hair you received was for a synthetic hair order for training.

We have not yet received your return. We did ask for a shipping proof, you could not provide us with a tracking number or reference number from the post office.

A full refund will be issued once we get the item back, thank you.

Oceniono na 5 z 5

My second order of these hair…

My second order of these hair extensions came yesterday and they are beautiful! I am completely satisfied with the quality, price and speed of delivery.

Excellent service! About 6 days from placing the order they arrived at my door in NC from China.

Denise

Overall Hair quality is …………… Excellent
Hair shedding…………………….. Minimal (unusually Good)
Texture ...................................soft and supple
Hair bead/attachment……………. Very Good
Dyeable……………………………. Very Good (Takes color Very well)
Washable …………………………. Very Good (NO matting even after multiple washies)
Appearance ……………………….. Very natural
Over all review (scale 1-10)……… 10

I have worn loop and bead hair extensions for more than 4 years. And these extension are superior in every category I have listed . And
I would recommend these extensions to all consumers who want truly beautiful hair.

For fuller head coverage I would recommend 2-3 sets.

Thank you kindly,
Denise Stokley

6 października 2018
Opinia niezależna
Logo Airyhair

Odpowiedź od Airyhair

Hi Denise,


Thank you very much! We did a massive reboot for 2018 line (and beyond) of hair extensions and we are extremely happy to see such amazing results.

Have a great day

Oceniono na 4 z 5

I ordered last year and hair was…

I ordered last year and hair was greate! Click n system with silicone on the ends is working perfectly on my thin hair. Also a perfect color match for my honey blond.
Today I bought a new Click in extensions
Missing only a pony tail in assortment 🙁

16 września 2018
Opinia niezależna
Logo Airyhair

Odpowiedź od Airyhair

Hey Julia, I am sorry to hear that, please send us an email with your order number and we will fix it all :)

Oceniono na 5 z 5

AMAZING HAIR, AMAZING SERVICE

Originally I found Airy Hair just by searching around on google and reading reviews. I really like how I could customize my order, and that's what initially sold me. I was so impressed with the quality I had to order again! My last hair order (from may) is still in great condition actually, I just wanted to try a new extension method. I also had some questions and concerns about the timing of my shipment, and the customer service was EXCELLENT! I received prompt replies, and assurance. 100% will continue to order my hair from airy hair.

11 września 2018
Opinia niezależna
Logo Airyhair

Odpowiedź od Airyhair

Thank you very much! Happy to see you happy :)

Oceniono na 5 z 5

A great bang for your buck!!👱‍♀️👱‍♀️👱‍♀️

I am a hairdresser and these extensions are a great bang for your buck! No the quality is not as great as Cinderella, or hothead, they are however priced accordingly. They did not matt or tangle on me, nor did they shed. I was extremely satisfied for the price I paid. I have been wearing extensions for over 10 years and have tried the cheapest to the most expensive. You get what you pay for and airy hair is great for brides and anyone else in a pinch. I will order more, and pass the savings on to my clients. I but the wefts and microlink them in. I also keratin them to get a few more months out of them! I give them 2 thumbs up! By the way that is airy hair in my picture and I am a mermaid. I swim in salt water as offer as I can. I am brutal on hair extensions, but airy hair was able to keep up with me so definitely I am going to order more! I also instructed my bride client to order some as well for her wedding and honeymoon! Thanks airy hair!! Love you!!

9 września 2018
Opinia niezależna
Logo Airyhair

Odpowiedź od Airyhair

Hi Joy, thank you so much for such an extensive review!

Oceniono na 5 z 5

2018 line review

I have tried AiryHair in 2015 and it was great, in 2017 I had one bad experience and decided to switch things up a bit and look for alternatives.
Few months ago i got email about their improved 2018 line and I must say, these are what made AiryHair great, superb product and original quality.
Recommend to give them a try in 2018.

4 września 2018
Opinia niezależna
Logo Airyhair

Odpowiedź od Airyhair

Hi Kristy, thank you for sharing your experience with us :) We are doing our best to improve hair quality all the time.

Oceniono na 5 z 5

Company won't refund money.

EDIT: They have resolved my issue.

-----------------
The hair wasn't bad, but the size of the beads was too large, that my hair salon said it wouldn't look good in my hair and you'd be able to see the beads. That's not a huge deal as I was just going to return and that would be the end of it. The company said they'd pay for my return shipping back. When I asked the post office for tracking number, they said it would be 55$ for mere tracking to China, and the shipment was just around 15$. I knew the company would not want to pay $70 to get hair back that I was only charged $65~ for. So I stuck with the $15. Sent pics of the receipt and the package right before it shipped out from USPS. On May 24th, I shipped it out. I checked in every 10 days as they said to check in on the return status. Every single time they ask for the tracking number, in which i'd respond, repeatedly, I didn't get a tracking number because it would have costed more than the value of the actual hair extensions... It is now August 22 and still no refund. It seems they do not want to return my money back and not much I can do about it except vent on reviews.

Order number is: #100026830

22 sierpnia 2018
Opinia niezależna
Logo Airyhair

Odpowiedź od Airyhair

Thank you for your review.

May I know your order number? As we can't find order under your current info.

Update: Hello, we have not yet received your hair it seems, sometimes packages get stuck in customs for 30-60 days, which might explain this. I would say that this happens to less than 1% of all cases.

The shipping with tracking based on our experience with US and Canadian clients are ~15 USD.

Oceniono na 1 z 5

Bad Product, Poor Quality and Not Real Human Hair..

“I have been ordering micro loop extensions from AiryHair for several years and I must say that though the customer service is good, the quality of the hair just keeps getting worse and I hear the same excuse over and over "We are trying a new supplier. So sorry, we;ll send you more samples to try". I must say that after spending $500.00 plus per order for Double Drawn, Premium Remy, each order is is less and less a quality product with the same excuse and I cannot except this same excuse anymore.

If you are looking for hair that is not "Real" 100% human (they experiment with like-human hair products, Yaky quality and less than what you are paying for, then you can order these. Mine never last past 30 days and I am extremely careful with them. The beads are bad quality and slip hair, the ends of the hair are burnt and the hair smells horrible (acid wash) and the hair is NEVER the color I order. I deal a lot in #2 Dark Brown and the hair comes in a #4-6, Medium Golden reddish brown.

If anyone else has a USA supplier that deals with quality 100% HUMAN hair, please let me know. I will be switching suppliers. Thank you”

13 sierpnia 2018
Opinia niezależna
Logo Airyhair

Odpowiedź od Airyhair

Hi, I am sorry to hear that, but you and I have been working together for almost 2 years to test hair quality from different donors (sending you hair for $5k) and switching to different donor only when you confirmed that the quality is great.

This batch was also confirmed by you to be of good quality that can be used.

We are serious about hair business and we do want all our clients to be happy with the quality and wide selection Airyhair delivers. This hair donor is the steadiest (and have lowest lemon rate) and can be confirmed by more and more returning clients than before. This is why we have been working with them.

Again, we are sorry about your experience and we are always in search for better processes, donors and hair delivery services.

We welcome our clients to join our hair testing platform and help us to keep on testing hair quality. Please contact us on site.

Thank you.

Oceniono na 5 z 5

7 years in business

We are one of the largest sellers of hair extensions in a region with our own store, retail and e-commerce. The hair extensions that we have been supplied by AiryHair are beyond the competitors. There is occasional lemon here and there but the consistent quality and customer support that always a supports returns / exchanges can't be matched.

I cannot tell you how many suppliers we tried, it cost us tens of thousands of dollars in expenses. All start with great hair and go downhill few weeks down the line. I personally like AiryHair for consistency of quality extensions and ability to have any color variation hair.

I do not share the sentiment of other reviewers that have had a different experience.

10 sierpnia 2018
Opinia niezależna
Oceniono na 5 z 5

I really love these tape in hair…

I really love these tape in hair extensions they are thick and soft the tape lasts. I have straighten the hair curl the hair and 2 month's later it still feel soft and feels the same as the day i put it in, the hair last a long time, I have had some really bad tape in hair extensions they never last the others would get frizzy and sheds a lot and Knots up a lot, I was going to give up on hair extensions untill i found Airy hair extensions, and for a reasonable price yay. Shipping does take a long time that's the only bad thing that I have to say about them, it does come from China. It takes about a month for the hair to arrive.

1 sierpnia 2018
Opinia niezależna
Logo Airyhair

Odpowiedź od Airyhair

Thank you and we are happy to see that you love our hair!

Today ~99% hair vendors import hair from Asian countries, some of them use oversea location but hair is still manufactured in China. In order to control the budget.

Airyhair makes unique custom order from 6"- 40" hair in 8 textures and 100+ colors, so we will have to take time to produce the hair first before shipping.

Also our express shipping service Fedex/DHL is still prompt, which takes only 1-3 days to deliver.

Thank you! :)

Oceniono na 5 z 5

My favorite extensions

I have been working with airyhair as a wholesaler for close to 5 years and almost all my clients are left happy. They helped my business expand and I am glad that they provide with the wide selection of hair that people love. The not so good thing about airy is production time, if you get custom hair it takes 3-5 business days, which if it could be reduced would be awesome. Recently I also returned the batch of unopened hair as client changed her mind on color, they refunded my account and helped me to not take a loss.

20 lipca 2018
Opinia niezależna
Oceniono na 1 z 5

when I arrived my extencion with the…

when I arrived my extencion with the keratin were beautiful, after I applied and washed them began to be frizzy and to form the nodes I deprived so many extencion and these I must say are the worst especially because I can not remove now the worst purchase

10 lipca 2018
Opinia niezależna
Logo Airyhair

Odpowiedź od Airyhair

Hi, I am sorry to hear that. May I know your order number?

Oceniono na 5 z 5

😲 wow

These are so, so soft, it’s ridiculous. Amazing hair, holds after washes well.

Bought 613 tape ins

19 czerwca 2018
Opinia niezależna
Oceniono na 5 z 5

A happy customer

I cannot believe some of these reviews, the customer service has been the best. Always replies in few minutes (seriously) and no issues with hair. Around ten orders placed.

A customer of 3 years.

18 czerwca 2018
Opinia niezależna
Oceniono na 5 z 5

Keratin tips are fantastic!

I am not new to the hair extensions world and know my hair, even learned to install keratin tips myself with little help from my friend. I could not even name half of the brands that I tried before settling with airyhair, from the big names we all know to cheap Chinese sites selling hair for ridiculous prices, none of the hair held as long or she as little as airyhair. I don’t even get the premium option, just double drawn tips and that’s it. On average they last me around 7 months.

5 czerwca 2018
Opinia niezależna
Oceniono na 1 z 5

Danger products make your hair fall out with unregulated chemicals from China

The worst customer service ever. I had problems with their product and they did not listen to what my problem was.
It caused me to lose all my hair. Their products are not government regulated like in the USA where the government has health guidelines.
They blocked my emails and used profanity in writing. I have never had such an unbelievable experience coming from the USA where the customer is treated with respect at the very least. They are the worst customer experience ever. They are a Chinese company with the worst customer service ever.

3 czerwca 2018
Opinia niezależna
Logo Airyhair

Odpowiedź od Airyhair

Hello,

1. You have been buying our extensions for many months and only when we banned you (for renting / returning hair and doing it all over again, which is against our TOS as well as major retailers like Amazon), did you post a review on how bad the hair is. Well, since you have placed many orders, this is false.

2. We do not add any chemicals or anything to extensions that could cause any hair loss. This is impossible with something that you simply attach, unless your hair would already be falling out due to health condition. Also, this is false since you kept buying our product and if it was so bad, you would not continue to do so.

3. You are making misleading claims again, we are not a Chinese company just like Apple is not a Chinese company. We design and create everything in in house and have facilities in many continents, including USA and Europe.

4. There are no health guidelines on hair extensions in the US as this is not a product that can cause any issues and / or is regulated. The only country in the world with some control is Italy. So you are misleading again.

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