This company is great! They’ve gone way beyond my expectations and have colored hair that was not in their color wheel and made every effort to please and accommodate me. I’ve used them for years and... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
This company is great! They’ve gone way beyond my expectations and have colored hair that was not in their color wheel and made every effort to please and accommodate me. I’ve used them for years and... Zobacz więcej
Reakcja na opinię
I’ve tried to reach you through your contact form, I’ve called, I’ve reply to my order confirmation at business @airynetwork .com I’m not getting any reply. I leave a review here and you tell me to re... Zobacz więcej
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Don't ever buy these extensions their fake and will break if you try to bleach them! 1 I did not buy from you 8 times 2 the only reason I wrote a bad review it's because your hair is bad if it doesn't... Zobacz więcej
Reakcja na opinię
i do a lot of cosplay and costuming, so hair extensions are a great way for me to change up my look without having to deal with styling wigs or constantly dyeing my hair. I really love these because t... Zobacz więcej
High-quality, affordable human hair extensions with free worldwide shipping and 30 to 45 days money back guarantee.
Stany Zjednoczone
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I received my order at the end, thanks for that and i actually like the quality of the hair so which is good even tho the time of your delivery is too slow i'm happy with the quality of the hair at the end.
Thanks again.
2nd update: Well, Airy Hair finally refunded me...PARTIALLY.
They did NOT refund me for my actual return shipping costs, they refunded what they think it SHOULD HAVE cost me. What do they know about what shipping, with tracking (as per their instructions) should cost me when they are in Lithuania and I am in Canada? They kept arguing with me over my costs, repeatedly telling me I was wrong and they were right, even though I had the itemized receipt as proof. So frustrating!
They also deducted money because they were charged by their government customs agency for the return. So they passed on that expense to me. They wanted me to lie on the customs form and list the value at $8. I didn't do that. I told the truth. So now they have penalized me for this.
So, after purchasing defective hair extensions from a US company (which appeared legit) that is actually based in Lithuania (which appears to be shady) and having nothing but hassles with the return process, which has taken MONTHS, I received $80.19 LESS than I was entitled to! And, conveniently, they are no longer communicating with me. So it is now my duty to warn others.
DO NOT TRUST THIS COMPANY!!! THEY WILL RIP YOU OFF!!!
Update:
Airy Hair is trying to tell me what my shipping costs are, according to a website search. They are not including in that search the exorbitant rates charged for tracking a package to Lithuania. That was where the majority of the return shipping costs came in. I was going to send it without tracking, for that very reason, but thought I should follow Airy Hair's instructions to the letter, just to be safe. Now they are arguing with me about what return shipping should have cost me?! From another country?! Not impressed.
Original review:
I bought the 18" halo extensions, order #100033166. They were advertised as being 10" wide but mine measured only 7 1/2". They are supposed to cover the back and sides of your head. Mine only covered the back! There is no possibility of blending them in with your own hair with only 7 1/2" of hair to work with. I would have had a mullet!
I was told to send them back for a refund as they were obviously defective. No return postage label was sent to me and the return address is in...get this...LITHUANIA!!! Why do I need to send it to Lithuania when they came to me from Michigan?! I was told to send it regular post with tracking. So $55 later, they are on their way back and I sure hope I get a full refund!
I should be reimbursed for the return shipping as well, since the extensions were defective. Let's see if they do the honourable thing.
At this point, I wouldn't recommend shopping from Airy Hair.
But, if they give me a full refund for the original amount, $187.13, PLUS the $55 shipping, I will be happy to revise this review for them.

Odpowiedź od Airyhair
I bought the hair about 3 weeks ago I believe. I had it installed 6/16/2019. The hair tangles and sheds very bad. I only have had the tips in for 8 days and I am already taking them out. I ordered a 1b double drawn 18&20 inch curly. I tried to have it dyed and it didn’t work so I just had it installed without the dye. The customer service is amazing however, I will not be ordering anymore hair from here.
Thank you

Odpowiedź od Airyhair
These are the worst quality extensions I've ever seen. I have seen barbies with better hair than the quality of extensions I received. I am sending them back for a refund however I am scared i will not receive a full refund due to the sketchy nature of the company. Ladies pay more more and get Bellami hair extensions, I ordered after i got my horrible extensions for airy and received my new amazing extensions the same week.

Odpowiedź od Airyhair
Don't ever buy these extensions their fake and will break if you try to bleach them! 1 I did not buy from you 8 times 2 the only reason I wrote a bad review it's because your hair is bad if it doesn't bleach when it clearly states that your hair can be bleached and that you can returned USED hair then you should really update you website so it isent full of lies :)

Odpowiedź od Airyhair
Jeg er virkelig skuffet, så dårlig kvalitet og så til samme pris man kan få langt bedre kvalitet, fortryder jeg ik købte det er andet sted
Worst Customer Service Ever. I asked to cancel an offer I had just placed the same day.
They cursed at me, called me names and refused to return my money until PayPal stepped in.

Odpowiedź od Airyhair
Airy hair is a great overall company, the hair is great and my tape ins last around 5-6 months, It takes about a month to come in though but that's because it takes longer to get the hair and get it perfect then ship it from China to the US. I love my airy hair and will most likely only be buying from here until the day i die.
They are quick to respond to an email but the answer I was given wasn’t correct, I had asked if the extensions can take dye and the response I got was about toning hair? After waiting for it to be shipped I’ve been given a tracking number. The tracking says it should take between 24/48 hours for the first update and it had been well over 48 hours before I got the first update and the tracking wasn’t very useful to follow. Also it seems to all be coming from China so I personally feel like it isn’t the safest of company’s to use from.
When it arrived I noticed straight away that it isn’t all the same colour, it looks a different colour at the top than the ends. I got 40 pieces for medium hair but I would say this wouldn’t even cover someone with thin hair. But the length I got was 20” and it definitely is the correct length with a little over, I guess to help when cutting it. I also got double drawn but I noticed that there is a lot of short pieces at the top sticking out. It is very soft but I haven’t washed it yet.
Also I noticed there is strands of black plastic and brown/red strands of hair. I noticed in reviews a lot of people saying about this issue and their response being it’s “lemons” but this seems too common to just be a few bad batches.
So I placed my order 22/04/19 it arrived 11/05/19 If you’re impatient I’d say best to try else where and with the quality, I wasn’t very impressed. So even though I was very hopeful about it, I’ve unfortunately been let down.
I’ll give an update on the hair once I’ve had it in for a few weeks.

Odpowiedź od Airyhair

Odpowiedź od Airyhair
The hair is okay.... The ends not okay.... so thin basiclly see through as my stylist said. Company sent me wrong color. I would like a refund but I know that will never happen. If you plan on buying this hair please get double drawn or it just looks awful. Wish I would have known..... Claire Willard.
The product is decent and I'm happy with it. My custom order of thin deep curl took longer than anticipated but I would reccomend the product just be patient if it's a special order. The deep curl is very curly so just an fyi. I have natural curly hair and I think I'll order deep wave next time.
Great extensions, I keep using Airy Hair and they have been the most consistant with quality.
Lasts me 4 to 5 months depending if I do extra toning which I am addicted to.

Odpowiedź od Airyhair
I still have yet to receive my tracking number.
Yes I have my order number #100032078
I asked you guys if you could send me a #613 instead but I got a email saying it shipped already. Will my package be here before March 31st?

Odpowiedź od Airyhair
Ich warte schon seit DREI MONATEN auf mein Paket. Wurde vom Kundenservice immer wieder vertröstet und zuletzt ignoriert. Mein Geld sehe ich wohl nicht wieder. Reine Abzocke!!
Warte seit fast 3 Wochen auf mein Paket. Der Kundendienst erreicht man nicht. Keiner antwortet auf E-mails etc. Denke nicht dass ich das Geld zurück erstattet bekomme. Reine Abzocke und sehr schlechter Kundenservice!

Odpowiedź od Airyhair
Fabulous hair, been a customer since early 2018, extensions last around 6-7 months for me, so it's the second purchase for me only, no issues with support but I had to return hair to central Europe instead of UK after wanting to change texture, they paid shipping but still
I received exstentions a while ago but I barely wore them. I changed my hair colour and I will never have use for the colour of exstentions I have now. I contacted AiryHair regarding the situation and they were amazing about it! They responded to me very quickly and kindly allowed me to do an exchange. It was so easy and simple and I appreciate everything they have done. They provided me with everything I need in order to send them back. I am super happy with the expierence I had. The personally love the exstentions, I would receive so many comments on how long my hair was and people didn’t even realize it was exstentions they look that real. So far these are my favourite and I have had many in the past. I am extremely satisfied with the service I received as well as the product. Thanks so much AiryHair!!

Odpowiedź od Airyhair
Great hair extensions all around, using non remy plus quality on my clients and no issues for the entire year, using since new 2018 line.
I’ve ordered extensions from multiple companies including Donna Bella (flat tip extensions) and Cinderella Tape In extensions and these are by far the BEST. I’m not giving the other companies any bad reviews because their products were high quality but they do not compare to the thickness. I ordered the Thick 30’ inch tape-in extensions human hair and am very please. SO soft and very thick. I have gotten many compliments already. They were such a great price too for the quality of the hair even including the length. I never leave reviews for places but felt like I had too for these! Thanks so much Airy Hair!
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