An absolute breeze from start to finish. So simple to leave the car. Someone there on site ready to receive and the car was there waiting when we got back. Smooth, reliable and reasonable. Would defi... Zobacz więcej
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Excellent Meet & Greet Service at Luton Airport! I had a really great experience with Airport Parking Bay. The whole process was smooth, easy and stress-free from start to finish. The price... Zobacz więcej
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Not great, Had a flat back right tyre when I picked it up from the car park at Luton airport!!! This was obviously drove from where it was being kept while I was away to the car park which is unacc... Zobacz więcej
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Brilliant service. No issues at all. Easy drop off and easy collection. Phone was answered instantly and we did not have to wait at all. Will definitely be using them again for future travel plans.
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Informacje dotyczące firmy
Napisane przez firmę
Airport Parking Bay provides meet-and-greet parking at London Luton Airport. We're an authorised operator working from inside Terminal Car Park 1. You drive straight to Level 3, hand your keys to one of our staff members, and walk to check-in in about three minutes. When you land, your car is brought back to the same place. We're based in Luton, and we run the operation ourselves. Our prices start from under £40, and we keep them clear. What you see when you book is what you pay. Whether it's a family holiday, a weekend away or an early flight for work, we want the start and end of your trip to be the easy part.
Dane kontaktowe
Zjednoczone Królestwo
- info@airportparkingbay.co.uk
- airportparkingbay.co.uk
4,0
Dobra
91 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
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Stood waiting for the car they've lost…
Stood waiting for the car they've lost .. rang yesterday to let them k ow we had to come back early .. family emergency ... then couldn't find car keys .. well NEVER again ..
AVOID ...
24 września 2025
Opinia niezależna
Odpowiedź od AIRPORTPARKINGBAY
We’re truly sorry for the stress and delay during your return—especially given a family emergency. We stage cars and keys according to the confirmed return date, and we didn’t receive enough advance notice to re-position your vehicle in time, which caused the wait you experienced. When we’re told earlier, we can prepare and hand over immediately—this is why we ask customers to notify us as soon as plans change.
Amazing experience
I recently used Airport Parking Bay and was thoroughly impressed with the service and had an amazing team. From the easy booking process to the friendly and efficient staff, everything was top-notch. Transfers to and from the airport were prompt and comfortable, making the whole experience stress-free. I highly recommend Airport Parking Bay to anyone looking for reliable and convenient airport parking.
21 lipca 2025
Opinia niezależna
My car sustained damage during its stay…
My car sustained damage during its stay in the car park. I have contacted complaint department on the 4th of July within few days of my stay but up to now yet to receive any response. On collection of the car, we immediately noticed a fresh dent and scratch on the passenger side . I brought this to the attention of their staff member who returned our keys. He advised me to contact via email, which I did. And yet again I am still waiting 3weeks with no response . Would not recommend this parking company as they will not take any responsibility over their actions. And it is very clear to me they have noticed the point they have dented and scratched the car , we have seen on arrival how close all cars have been parked to each other. And yet no confession neither acceptance of liability on their behalf.
1 lipca 2025
Opinia niezależna
Odpowiedź od AIRPORTPARKINGBAY
Hi Nina,
Thank you for your feedback, and we’re sorry to hear about your experience. We’ve checked thoroughly and haven’t received any email from you regarding this matter.
Please kindly resend your complaint to info@airportparkingbay.co.uk, and we will look into it immediately.
Best regards,
Airport Parking Bay
Great experience
Great experience. Will recommend to friends and family
23 lipca 2025
Opinia niezależna
I wouldn’t recommend this company to…
I wouldn’t recommend this company to anyone.
Long story short i’m a taxi driver i use the same car as personal and i left a bag with change in the armrest aprox £100 in coins, it was stolen by driver that took my car from the airport also i noticed that they searched in the glovebox as everythibg was a mess there.
I phoned them to inform that my bag of change is missing and all they did was to blame me for leaving it in the car
15 maja 2025
Opinia niezależna
Odpowiedź od AIRPORTPARKINGBAY
Dear Aurel,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your experience and understand how upsetting this situation must be.
Please note, as clearly outlined in our terms and conditions, we always advise customers not to leave any valuables or personal belongings in the vehicle when handing it over. Unfortunately, as there was no report made at the time of vehicle collection or handover, and no physical evidence provided, we are unable to verify or investigate this matter further. That said, we take all concerns seriously and your comments have been noted and shared with our operations team.
Kind regards,
Airport Parking Bay
Odpowiedź od AIRPORTPARKINGBAY
Thank you for the great feedback! We're glad to hear you found the service easy and convenient. Your recommendation means a lot, and we look forward to seeing you again soon!
Best wishes,
The Airport Parking Bay Team 🚗✈️
Great price and really efficient…
Great price and really efficient service when parking at Luton airport. I'd recommend to others and will use again in the future.
24 maja 2025
Opinia niezależna
Odpowiedź od AIRPORTPARKINGBAY
Thank you so much for your kind words! We're really pleased to hear you found our service efficient and great value for money.
Your recommendation means a lot to us, and we truly appreciate your support. We look forward to welcoming you back next time you fly from Luton!
Best regards,
The Airport Parking Bay Team ✈️🚗
Easy and straight forward
The parking was straight forward and worth the money. Level 3 in multi storey car park gives you 2 lifts and a short 5 min walk to terminal.
On return put your call in and it’s ready on 20 minutes. (Pleased that it was quicker than last time) overall no problems at all. Top tip check the postcode as the one on the website took us to an out door car park.
Staff were friendly and helpful.
27 maja 2025
Opinia niezależna
Odpowiedź od AIRPORTPARKINGBAY
Thank you so much for your kind review! We're really glad to hear everything went smoothly and that you found the process easy and good value for money.
It’s great to know the return process was quicker this time — we’re always working to improve!
We truly appreciate your support and hope to see you again soon. Safe travels!
Best regards,
The Airport Parking Bay Team 🚗✈️
Went on holiday in early April parked…
Went on holiday in early April parked with these guys and it was good,
We left the car with them for 7 days leaving at 05:00 in the morning, the initial meeting point was messed up due to my satnav!!, when I checked on google is showed the correct place -- but at 04:30 in the morning I put in the postcode it took me to the wrong end of the road. The chap eventually sent me a WhatsApp location message that I followed and it took me to the gate. We parked my 16 year old BMW X3 and handed the key over. They ran us in via people carrier dropped right at the terminal. On pick up they turned up within 20 minutes as described and even paid the carpark exit fee for us.
8 kwietnia 2025
Opinia niezależna
Odpowiedź od AIRPORTPARKINGBAY
Thank you so much for your kind review – it truly means a lot to all of us here at Airport Parking Bay.
We're really pleased to hear that, even with the initial location mix-up, everything worked out and you found the service smooth and reliable. We understand how stressful early morning travel can be, so we're glad our team was able to assist with the WhatsApp location and get you on your way quickly.
Thank you for trusting us with your BMW X3 while you were away. We're especially happy to hear that both the drop-off and pick-up went as expected, and that you appreciated us covering the car park exit fee.
You're always welcome back – it would be our pleasure to look after you again on your next trip.
Thanks again for your support!
Warm regards,
The Airport Parking Bay Team
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