My father was at Regency Care Home in derby for 4 months before I moved him out due to failings in his care. I have complained direct to agincare and a safeguarding complaint was upheld. I... Zobacz więcej
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My father was at Regency Care Home in derby for 4 months before I moved him out due to failings in his care. I have complained direct to agincare and a safeguarding complaint was upheld. I... Zobacz więcej
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The excellent care my mother receives from all the staff is amazing. Everyone is treated like individual with dignity, respect and a smile. There is always laughter & plenty of activities to keep eve... Zobacz więcej
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Fantastic team all girls are very friendly and always about when needed and Ed is a great manager for team always happy to help any problems he's ur man. They even entertain my little girl when shes... Zobacz więcej
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The genuine care and sincere compassion of all the carers. I know my mother is in safe, reliable,consistent and friendly company. I’m very happy in the knowledge that she is in the best and professi... Zobacz więcej
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Napisane przez firmę
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CARE HOMES
LIVE-IN CARE
home care
Agincare is one of the largest independent providers of care in England.
We deliver major contracts for many large public sector organisations as well as delivering care services to a large and growing number of self-funding clients.
The services we provide for private and public sector clients include domiciliary care (home care), live-in care and care homes.Napisane przez firmę

Agincare House, Admiralty Buildings, Castletown, DT5 1BB, Portland, Zjednoczone Królestwo
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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 72% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The home is in a beautiful setting in Bexhill Old Town. Roy's room has a pleasing view into the garden and his surroundings are quiet and peaceful.The care staff are welcoming, efficient and caring and Roy's condition has improved since he arrived several weeks ago. The food looks of good quality and Roy enjoys a good appetite for it.We are very pleased with our choice of Nursing Home.

Odpowiedź od Agincare
Dealing with a team of people who are efficient but more importantly, understanding and caring is rare. Thank you for the speed in which you helped our family make an emotional and hard decision. Thank you Matt, Stacey, Dave, Louise & Sandy.

Odpowiedź od Agincare
We are moving mum into her new home today. So far I have found everyone really friendly and helpful getting to this point. Any questions have been answered promptly and we had a swift reply after she had been assessed and accepted, this made the process less stressful. Mum and I look forward to meeting the rest of the carer's. S Fairman (daughter)

Odpowiedź od Agincare
very friendly and helpful staff.
nicely appointed rooms and common areas, and dining rooms
lovely grounds for residents to look at from their windows and the dining rooms

Odpowiedź od Agincare
Lisa the manager went out of her to help out my sister when we needed it.

Odpowiedź od Agincare
Everyone I dealt with was really helpful and friendly from start to finish regarding the admission of my mother to Lansdowne Hill Care Home.
The whole process was caring, considerate and professional.
Thanks to Sharon, Mike and Natasha.

Odpowiedź od Agincare
Mum is in for respite care and we are very pleased with the care she has received....thank you 😊

Odpowiedź od Agincare
My father had been in hospital for weeks awaiting transfer to a new care home. We visited Cheriton and immediately knew for certain that this lovely, bright house with a charming garden and such delightful staff was the one and Dad smiled all day. It was such a relief to know that he was moving there. Thank you so much, Agincare, for arranging everything so quickly and for everyone's welcome on the day Dad moved to Cheriton Care Home.

Odpowiedź od Agincare
Had a ‘wonderful’ carer who as my Mum’s husband was dying remained solely focussed on large wipes and bed pads. She carefully reminded my Mum that she wouldn’t go to heaven and be with my Dad if she didn’t behave. Just what we needed at the worst of our times for our family.

Odpowiedź od Agincare
They were very helping and accommodating to help us with arranging care for our mother. So far it has been a very smooth transition.

Odpowiedź od Agincare
Excellent service provided all the way through the process of setting up live in care for my Nan.
She is now receiving the best care from her own home. We can’t thank you enough for making our Nan comfortable and putting us all at ease
Five stars from us 😊

Odpowiedź od Agincare
Choosing the correct care home is hard work but we liked both Victory and Admiralty, the head office team were very supportive and the Victory staff have been brilliant in supporting the family, thankyou

Odpowiedź od Agincare
Amazing support and understanding to our family situation. Caring and patient towards us all. Thank you

Odpowiedź od Agincare
The support that we have received from everybody at Agincare since making contact at a difficult family time has been excellent. No request has been too difficult for the team and all of our needs have been met or exceeded. Communication has been excellent.

Odpowiedź od Agincare
Agincare staff have been fantastic with allocating emergency care workers (at very short notice) for my elderly dad after he was discharged from hospital, having had a very bad fall. Their friendly staff kept me up to date with their progress, right up until the care was put into place. I have met some of the care workers, all of whom are happy, kind and considerate. It is clear that they enjoy the work they do. Agincare’s swift action gave me peace of mind, thank you Agincare!

Odpowiedź od Agincare
My Dad has just started a spell of respite today for 3 weeks. So far all seems to have gone well. It’s his first time away from my mum following a diagnosis of Vascular Dementia which is steadily worsening.
The process was made very easy by very caring and helpful staff who have made this transition an easy one in a difficult an emotional situation….. thank you so much Agincare

Odpowiedź od Agincare
My father stayed at Admiralty House for 6 weeks of respite following a prolonged hospital stay and rehabilitation. He was very happy there and when he left mentioned that he felt he was saying goodbye to friends.
Everyone at the care home knew his name and always asked after him. They always had time for a chat and a laugh and that cheered him up immensely. I visited my Dad every day of his stay and all the staff and carers were friendly and helpful and very efficient- they are kind hearted and genuinely caring people.
Agincare were helpful and efficient from the very first day I contacted them. They were always available to chat to and discuss any concerns. I cannot fault the service we received nor the wonderful care and help extended to my Dad. They were all instrumental in his progress to recovery and his future health and mobility. He genuinely misses them all.

Odpowiedź od Agincare
Excellent service from Michael, and Kelsey. Very caring and efficient both of them.

Odpowiedź od Agincare
I've been working with Agincare for a few years and it's been a very good experience overall, especially under Clair Ward management.
Special praise goes to Gemma Mason, the most professional and outstanding coordinator I have ever encountered, who never spares time and effort in helping me, whenever I need support.

Odpowiedź od Agincare
From start to finish my experience with Agincare has been excellent. I was treated like a human being and my needs and requirements were listened to and a Care Home selected which is perfect for my husband. Demi went out of her way to help and always followed up and through, calling back to check and confirm. Absolutely brilliant! Thank you.

Odpowiedź od Agincare
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