Agincare Recenzje 

576
Wynik TrustScore: 4 na 5

4,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

My father was at Regency Care Home in derby for 4 months before I moved him out due to failings in his care. I have complained direct to agincare and a safeguarding complaint was upheld. I... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The excellent care my mother receives from all the staff is amazing. Everyone is treated like individual with dignity, respect and a smile. There is always laughter & plenty of activities to keep eve... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fantastic team all girls are very friendly and always about when needed and Ed is a great manager for team always happy to help any problems he's ur man. They even entertain my little girl when shes... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The genuine care and sincere compassion of all the carers. I know my mother is in safe, reliable,consistent and friendly company. I’m very happy in the knowledge that she is in the best and professi... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Domowa opieka medyczna
  2. Ostry dyżur
  3. Pomoc w domu
  4. Agencja pomocy domowej
  5. Dom spokojnej starości
  6. Opieka nad osobami starszymi

O Agincare

Napisane przez firmę

Visit OUR WEBSITE CARE HOMES LIVE-IN CARE home care Agincare is one of the largest independent providers of care in England. We deliver major contracts for many large public sector organisations as well as delivering care services to a large and growing number of self-funding clients. The services we provide for private and public sector clients include domiciliary care (home care), live-in care and care homes.

Talk to your care advisor

Napisane przez firmę

One-to-one support setting up your care
We offer a complete pathway of care services, ranging from flexible home care visits to 24-hour live-in care. All of our care options are adaptable to suit people living with all levels of need, and our quick switching process means you can easily move from care at home to a care and nursing home, or vice versa, at any moment. Unsure what type of care is best for you? Why not try our care options tool on our website.

Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

576 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 72% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(576)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 49

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

St Peter's Park Care Home.

The home is in a beautiful setting in Bexhill Old Town. Roy's room has a pleasing view into the garden and his surroundings are quiet and peaceful.The care staff are welcoming, efficient and caring and Roy's condition has improved since he arrived several weeks ago. The food looks of good quality and Roy enjoys a good appetite for it.We are very pleased with our choice of Nursing Home.

15 maja 2024
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Odpowiedź od Agincare

Thank you for taking the time to leave a review. We are so pleased to hear that Roy is happy and comfortable. We will pass on your kind words to the team. Many Thanks

Oceniono na 5 z 5

Super Helpful

Dealing with a team of people who are efficient but more importantly, understanding and caring is rare. Thank you for the speed in which you helped our family make an emotional and hard decision. Thank you Matt, Stacey, Dave, Louise & Sandy.

23 maja 2024
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Odpowiedź od Agincare

Thank you for taking the time to leave a review. We really appreciate the feedback and will pass on your kind words to the team. Many Thanks

Oceniono na 5 z 5

Moving in. We moving mum into her new home…

We are moving mum into her new home today. So far I have found everyone really friendly and helpful getting to this point. Any questions have been answered promptly and we had a swift reply after she had been assessed and accepted, this made the process less stressful. Mum and I look forward to meeting the rest of the carer's. S Fairman (daughter)

16 maja 2024
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Odpowiedź od Agincare

Thank you for taking the time to leave a review. We are so pleased that you have been pleased with the service so far. The care team are very much looking forward to welcoming your mum into the home.

Oceniono na 5 z 5

very friendly and helpful staff.

very friendly and helpful staff.
nicely appointed rooms and common areas, and dining rooms
lovely grounds for residents to look at from their windows and the dining rooms

20 maja 2024
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Odpowiedź od Agincare

Thank you for taking the time to leave a review. We are so pleased to hear that you are happy with the home. We will pass on your kind words to the team. Many Thanks

Oceniono na 5 z 5

Lisa the manager went out of her to…

Lisa the manager went out of her to help out my sister when we needed it.

10 maja 2024
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Odpowiedź od Agincare

Thank you for taking the time to leave a review. We will pass on your kind words to the team. Many Thanks

Oceniono na 5 z 5

Really helpful

Everyone I dealt with was really helpful and friendly from start to finish regarding the admission of my mother to Lansdowne Hill Care Home.
The whole process was caring, considerate and professional.
Thanks to Sharon, Mike and Natasha.

16 kwietnia 2024
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Odpowiedź od Agincare

Thank you for taking the time to leave a review. We are so pleased to hear that you were happy with the service. We will pass on your kind words to the team.

Oceniono na 5 z 5

Mum is in for respite care and we are…

Mum is in for respite care and we are very pleased with the care she has received....thank you 😊

26 marca 2024
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Odpowiedź od Agincare

Thank you for taking the time to leave a review. We really appreciate the feedback.

Oceniono na 5 z 5

When my father smiled all day

My father had been in hospital for weeks awaiting transfer to a new care home. We visited Cheriton and immediately knew for certain that this lovely, bright house with a charming garden and such delightful staff was the one and Dad smiled all day. It was such a relief to know that he was moving there. Thank you so much, Agincare, for arranging everything so quickly and for everyone's welcome on the day Dad moved to Cheriton Care Home.

13 marca 2024
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Odpowiedź od Agincare

Thank you for taking the time to leave a review. We are so pleased to hear that your Dad is happy with Cheriton Care Home and will pass on your kind words to the team. Many Thanks

Oceniono na 1 z 5

Just what we needed

Had a ‘wonderful’ carer who as my Mum’s husband was dying remained solely focussed on large wipes and bed pads. She carefully reminded my Mum that she wouldn’t go to heaven and be with my Dad if she didn’t behave. Just what we needed at the worst of our times for our family.

15 kwietnia 2023
Opinia niezależna
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Odpowiedź od Agincare

Thank you for taking the time to leave a review. We are very sad to hear this news and will formally look into this as a matter of urgency. Many Thanks

Oceniono na 5 z 5

They were very helping and…

They were very helping and accommodating to help us with arranging care for our mother. So far it has been a very smooth transition.

13 marca 2024
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Odpowiedź od Agincare

Thank you for taking the time to leave a review. We really appreciate your feedback.

Oceniono na 5 z 5

Professional and very caring

Excellent service provided all the way through the process of setting up live in care for my Nan.
She is now receiving the best care from her own home. We can’t thank you enough for making our Nan comfortable and putting us all at ease

Five stars from us 😊

4 marca 2024
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Odpowiedź od Agincare

Thank you for taking the time to leave a review. We are so pleased to hear that your Nan is happy and in the comfort of her own home. We will pass on your kind words to the team. Many Thanks

Oceniono na 5 z 5

Choosing the correct care home is hard…

Choosing the correct care home is hard work but we liked both Victory and Admiralty, the head office team were very supportive and the Victory staff have been brilliant in supporting the family, thankyou

1 marca 2024
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Odpowiedź od Agincare

Thank you for taking the time to leave a review. We really appreciate your feedback and will pass on your kind words to the team.

Oceniono na 5 z 5

Amazing support and understanding to…

Amazing support and understanding to our family situation. Caring and patient towards us all. Thank you

20 lutego 2024
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Odpowiedź od Agincare

Thank you for taking the time to leave a review. We really appreciate the feedback and will pass on you kind words to the team.

Oceniono na 5 z 5

Excellent support and communication

The support that we have received from everybody at Agincare since making contact at a difficult family time has been excellent. No request has been too difficult for the team and all of our needs have been met or exceeded. Communication has been excellent.

9 lutego 2024
Opinia niezależna
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Odpowiedź od Agincare

Thank you for taking the time to leave a review. We really appreciate the feedback. We will pass on your kind words to the team.

Oceniono na 5 z 5

Great service

Agincare staff have been fantastic with allocating emergency care workers (at very short notice) for my elderly dad after he was discharged from hospital, having had a very bad fall. Their friendly staff kept me up to date with their progress, right up until the care was put into place. I have met some of the care workers, all of whom are happy, kind and considerate. It is clear that they enjoy the work they do. Agincare’s swift action gave me peace of mind, thank you Agincare!

5 lutego 2024
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Odpowiedź od Agincare

Thank you for taking the time to leave a review, we really appreciate your feedback. We are so pleased to be able to help your dad and provide you with the peace of mind that he is well looked after. We will pass on your kind words to the team. Many Thanks

Oceniono na 5 z 5

Respite for Dad

My Dad has just started a spell of respite today for 3 weeks. So far all seems to have gone well. It’s his first time away from my mum following a diagnosis of Vascular Dementia which is steadily worsening.
The process was made very easy by very caring and helpful staff who have made this transition an easy one in a difficult an emotional situation….. thank you so much Agincare

5 lutego 2024
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Odpowiedź od Agincare

Thank you for taking the time to leave a review we really appreciate the feedback. We are so pleased to be able to help your dad and made the transition as smooth as possible.

Oceniono na 5 z 5

Admiralty House respite stay Dec 23-Jan 24.

My father stayed at Admiralty House for 6 weeks of respite following a prolonged hospital stay and rehabilitation. He was very happy there and when he left mentioned that he felt he was saying goodbye to friends.
Everyone at the care home knew his name and always asked after him. They always had time for a chat and a laugh and that cheered him up immensely. I visited my Dad every day of his stay and all the staff and carers were friendly and helpful and very efficient- they are kind hearted and genuinely caring people.

Agincare were helpful and efficient from the very first day I contacted them. They were always available to chat to and discuss any concerns. I cannot fault the service we received nor the wonderful care and help extended to my Dad. They were all instrumental in his progress to recovery and his future health and mobility. He genuinely misses them all.

29 stycznia 2024
Opinia niezależna
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Odpowiedź od Agincare

Thank you so much for taking the time to leave a review. We are so pleased to hear that your father enjoyed his stay at Admiralty Care Home and will pass on your kind words to the team.

Oceniono na 5 z 5

Excellent service from Michael

Excellent service from Michael, and Kelsey. Very caring and efficient both of them.

25 stycznia 2024
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Odpowiedź od Agincare

Thank you for taking the time to leave a review. We are so pleased to hear that you have been happy with the service and will pass on your kind words to the team.

Oceniono na 5 z 5

Great experience

I've been working with Agincare for a few years and it's been a very good experience overall, especially under Clair Ward management.
Special praise goes to Gemma Mason, the most professional and outstanding coordinator I have ever encountered, who never spares time and effort in helping me, whenever I need support.

1 lutego 2024
Opinia niezależna
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Odpowiedź od Agincare

Thank you for taking the time to leave a review and for all your hard work over the past few years. We will pass on your kind words to the team.

Oceniono na 5 z 5

From start to finish my experience with…

From start to finish my experience with Agincare has been excellent. I was treated like a human being and my needs and requirements were listened to and a Care Home selected which is perfect for my husband. Demi went out of her way to help and always followed up and through, calling back to check and confirm. Absolutely brilliant! Thank you.

31 stycznia 2024
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Odpowiedź od Agincare

Thank you for taking the time to leave a a review. We really appreciate your feedback and pleased to hear that you have found the perfect home for your husband. We will pass on your kind words to the team.

Doświadczenie Trustpilot

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