Shipping was really fast, about 5 days after I ordered. This is so much faster than other websites like Yestyle and Stylevana. My items were also packaged really securely and prettily. The card includ... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The order came after 3 weeks and no one responded to my emails at all as I followed up on the ETA for 5 times since I haven’t bought from this website before. Customer service was so poor as in there... Zobacz więcej
i was only meant to purchase one item, but ended up with a full cart because of how cute and affordable they were. i didn't expect shipping to be so quick either - the order was placed on a sunday, th... Zobacz więcej
I recently got some products from Aestha Cosmetics and I'm really impressed! The quality is top-notch and the packaging was perfect. Thanks so much for the hand cream gift—it was such a sweet surprise... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Inspired by the beauty of people, powered by an unparalleled assortment of cosmetic products, and driven by our long-lived company values, Aestha is the premier destination for beauty & cosmetics, delivering right to your doorstep.
Dane kontaktowe
23 Frew Street, 5000, Adelaide, Australia
- +61093274175
- sephia@aesthacosmetics.com
- aesthacosmetics.com
4,3
Doskonała
44 recenzji
Nie odpowiedziano na negatywne recenzje
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Inni użytkownicy przeglądali również
Excellent products and customer…
Excellent products and customer service! I'll definitely recommend Astha to friends and family
19 kwietnia 2024
Love it! Recommend!
Amazing customer serrivde and arrived quick with no issues!! I definitely will be purchasing again :)
15 kwietnia 2024
Great packaging
The shipping was pretty smooth however the packaging was the highlight. The box was sturdy and even has a faint fresh foral scent in the box to make you feel like you got a luxury package. They gave a generous full size lip product as a gift. Also since I bought concealers, it came with these tiny finger puffs, each per concealer which is nice.
8 marca 2024
Fast shipping and good samples
15 marca 2024
Great place to buy Asian cosmetics online if you're in Australia
Got exactly what I wanted and at a great price. The lip glosses are the cheapest I've seen in Australia, and shipping was very quick. Very happy with my purchase. Would definitely come back when the things I want have been restocked.
23 listopada 2023
Satisfied
The shipping with Australia post was a bit sketchy, but when the product arrived, It was perfect!! The box is cute and they gave me a little cream in bonus. Love the glosses Lotso into you toys story
26 września 2023
First Purchase Experience
Purchased from them for the first time and the process was smooth, and they have a great selection of C-beauty! One of my eyeshadows unfortunately came in broken, but I contacted customer service and they kindly and quickly shipped out a replacement the day of, and I received it safely 💗
7 września 2023
Shipping really fast
Shipping really fast, less than two weeks ( australia >France )
+ a little gift (hand cream)
27 sierpnia 2023
Die Bestellung dauert viel zu lange bis…
Die Bestellung dauert viel zu lange bis es da ist
6 sierpnia 2023
Item was packaged nicely and everything…
Item was packaged nicely and everything arrived safely and quickly! The freebie was lovely aswell, will definitely purchase from them again 😊
6 lipca 2023
it's good and fast delivery
12 czerwca 2023
fast and good quality
fast and good quality, excellent service. will definitely buy again!
11 czerwca 2023
Excellent service and products
The website was easy to use ,ordering was a very easy.in all areas.
The goods I purchased were excellent quality and are beautiful to use.
Postage was very quick and the goods arrived in perfect condition.
7 czerwca 2023
I keep coming back for more
Sephia is the sweetest and provides phenomenal customer service. The products she carries have never disappointed, and I keep coming back to reorder products that have become a staple in my everyday routine. Thank you Aestha for making quality Asian products accessible to us in the west!
8 maja 2023
Not covering the tax
Not covering the tax, it is so high when transports to neitherlands, and you even didn’t mention this
14 maja 2023
Odpowiedź od Aestha Cosmetics
Dear Encan,
Thank you for taking the time to share your feedback.
We are sorry to hear that you have encountered an unexpected additional tax when shipping to the Netherlands. We understand the frustration of this and we sincerely regret any inconvenience this may have caused you.
However, we would like to clarify that, the potential for additional taxes is a fact that we clearly communicate on our platform. It is specifically mentioned on our homepage and thoroughly detailed in our shipping policy.
We do understand the concerns raised in your review and apologise if our communication was not as clear as it could have been. While we strive to be as transparent as possible, your feedback shows us that we can always improve.
We appreciate your understanding and assure you that we will continue to refine our policies and communications to better serve our customers.
Thank you again for bringing this to our attention.
Fast Delivery Reliable Quality
I wasn’t expecting the delivery to arrive so fast and the products were just what I needed!
18 kwietnia 2023
Good products and fast delivery.
4 kwietnia 2023
Great product
Great product, packaging and little extras to make you feel they really care about customer experience. Would definitely buy from again thank you!
12 stycznia 2023
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