Worst candle in this century. Was brought as a present for me. Three candles in one, only one works. Digging others out, like archeologist. Still doesn’t work. Sorry, not being argumentative, but this... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I absolutely love this brand, I've always been a White Company kinda girl until I came across this company in a lovely shop in the Cotswolds. Their smells are incrediable, like nothing I've ever come... Zobacz więcej
Reakcja na opinię
Ordered three candles online after having smelled the Indian Sandalwood candle in a gift shop and becoming hooked! Postage was very quick and they came well packed. When burning the scents are strong... Zobacz więcej
Reakcja na opinię
We bought 3 large “Happy space” candles and a room spray, having previously bought a small candle and loving the smell. They look beautiful and the smell is so good , making the whole room smell gorge... Zobacz więcej
Informacje dotyczące firmy
- Program wellness
- również w kategorii:
- Sklep ogólny
- Sklep z wyposażeniem domowym
- Spa i centrum odnowy biologicznej
- Studio jogi
- Świece i znicze
Napisane przez firmę
Feel good home fragrance. Designed to enhance your wellbeing. Made in England. Vegan and cruelty-free candles and diffusers.
Dane kontaktowe
Zjednoczone Królestwo
- care@aeryliving.com
- aeryliving.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 52% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Never Again- very disappointed with candles
Bought 2 candles and 2 diffuser oils- the packaging is excellent on both products. The oils are beautiful and work as they should.
The candles smell great inside the cylindrical box however, once lit, there is little or no scent throw at all. The candles have trouble gaining an even melt pool and are tunnelling. The wick appears too small for the surface area of the candle suggesting insufficient testing whilst manufacturing. The scent is also non existent, probably because the wick is not the correct size and not heating the wax enough to release fragrance.
All in all an expensive but pretty useless candle- will never buy again!

Odpowiedź od Aery Living
If I could give zero stars I would
If I could give zero stars I would.
Ordered numerous items on 22nd November, including gifts and a Christmas candle to make my own home smell nice in the run up to Christmas. But I am still waiting! Have sent numerous emails and have received one email in return claiming they have now dispatched the order for next day delivery - that was over a week ago!
It’s a shame, because the candles are lovely! Just don’t buy them direct.

Odpowiedź od Aery Living
Lovely diffusor but getting refill proved a scam at work here.
I bought an Aery diffusor (Himalayan Cedar Leaf) which was very nice if a bit subtle. The pack consisted of a 200ml bottle, some sticks and a small vase/pot. Very tasteful and I was very happy with it although a bit pricey. Anyway I thought I'd get a refill which was when I realised it was a scam. The refills where £20 for 100mls (£40 per 200ml) plus £5.95 postage. So the refills are more expensive than the original pack (£39.50 or something). Avoid this scam!

Odpowiedź od Aery Living
Poor customer service and shocking delivery
If you're hoping to get what you ordered in time for Christmas, don't bother. I ordered a product on the 28th November and it was supposedly dispatched on 1st December. I had to email them after several days to find out where it was and was told they had 'issues with their courier' but hadn't bothered to tell me that there were any delays.
On the 10th December I am still waiting with no updates as to when I'm likely to receive it. I am fed up of having to chase them to find out where my order that I paid for is. Other than a basic apology for the inconvenience, there was no attempt to offer expedited shipping which would have been the very least they could do.
Until they sort out their shipping issues, don't bother buying from them as you'll end up wasting your time emailing them to find out where it is.

Odpowiedź od Aery Living
New candles have no scent when burned
I’m a new customer and just bought 4 candles 2 for myself and 2 as gifts. Was so excited to try. The candles smell amazing out of the box, but last night I lit the “before bed” candle and it had no smell at all. I’ve burned it all day in a smaller room and nothing! So thought I’d try dream catcher, lit it an hour ago and no smell at all either. I am so disappointed! Basically got expensive unscented candles. Such a shame as my recipients will be disappointed too :( embarrassing. Won’t be buying from Aery again - for the price point and the way they portray the brand you would expect a lot more quality.

Odpowiedź od Aery Living
Great customer support
I got Citrus Tonic Reed Diffuser and it doesn’t smell of anything.
I’m really annoyed as it wasn’t cheap and now I can only smell it if I stick my nose right in the bottle.
Waste of money.
Updated:
The customer service was extremely helpful and sent me another sent which is great. So I’m very happy with them and will continue to buy their smellies for my home. Thank you

Odpowiedź od Aery Living
Candle had no fragrance at all once…
4 wick fig candle had no fragrance at all once lit. Returned as faulty. Replacement was equally poor. Wish I’d seen review below as it seems to be a common theme. Shop does not seem to have been able to post my negative reviews on their website so read every posted review on there with caution. Disappointing all round.
No customer care
The client service is not very reactive. I have received a broken candle and complained. No answer after 96 hours. This was for Christmas. I am disappointed. I will not buy from them again.

Odpowiedź od Aery Living
I really like the scents but the…
I really like the scents but the candles only smell when you don’t burn them! Once they are lit it just fills the room with a burned wick smell and none of the perfume.
It’s such a shame as the diffusers are great and I wish I had bought a load of them instead.

Odpowiedź od Aery Living
Immediately reversing transactions with…
Immediately reversing transactions with no communication because you can't properly manage your stock is wild.
Attempting to buy a present and thankful I'll never have to interact with this business again
Just go to your local market and buy an artisan candle guys, there's literally nothing to it and these guys obviously don't want your money.

Odpowiedź od Aery Living
Its a con
Its a con
They do an offer but every time they do the stock is immediately out of stock or they send old stock with no scent . Super disappointed - won't buy again - going back to St Eval which is lovely

Odpowiedź od Aery Living
Find your fragrance !
The website is super easy to use and you can easily search by category and room fragrance, that's a brilliant idea!
Gorgeous ethical products
I have ordered products as a gift for my niece. Aery products make perfect gifts as they are both ethical and high quality with the most beautiful fragrances. Would highly recommend.
Ordering process very user friendly
Ordering process very user friendly, web site is easy to navigate. Wide variety of quality products to choose from. Delivery is speedy and turns up on time. Great company to order from.
Great range of beautiful products
Website is well laid out with nice images and descriptions of the products - all of which look and sounds lovely. It would be helpful if reviews were arranged by product rather than a streaming mix - easier to match.
My diffuser was dispatched quickly and has just arrived. It looks very stylish (Indian Sandalwood) so I look forward to using it.
Fresh & calming scents - better for the planet!
I have purchased the Nordic Cedar candle on a number of occasions. I simply love the scent of cedar, cinnamon, pepper & bergamot. It is incredibly fresh and calming & really does give you the feeling of being immersed in a snowy Nordic forest!
The candles are beautifully made and have a great burn time. I’ve had no dreaded tunnelling!
I’m keen to use sustainable products that are good for our planet - and Aery will be my go to for candles because of this 😊

Odpowiedź od Aery Living

Odpowiedź od Aery Living
Exquisite fragrances
Exquisite fragrances, long lasting and natural smelling. In particular the bath salts envelopes the home, body and mind! I keep coming back for more! Delivery is always fast and reliable with courteous emails to keep you in the loop. Love everything about Aery and looking forward to trying every scent!

Odpowiedź od Aery Living
The Product is great and the scheduled…
The Product is great and the scheduled delivery date was very quick. Unfortunately DPD did not attempt a delivery ( even though they stated they did) and delivery was therefore delayed as we had to collect from a depot.
It’s a shame about DPD as would have given a 5* Review

Odpowiedź od Aery Living
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