Worst candle in this century. Was brought as a present for me. Three candles in one, only one works. Digging others out, like archeologist. Still doesn’t work. Sorry, not being argumentative, but this... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I absolutely love this brand, I've always been a White Company kinda girl until I came across this company in a lovely shop in the Cotswolds. Their smells are incrediable, like nothing I've ever come... Zobacz więcej
Reakcja na opinię
Ordered three candles online after having smelled the Indian Sandalwood candle in a gift shop and becoming hooked! Postage was very quick and they came well packed. When burning the scents are strong... Zobacz więcej
Reakcja na opinię
We bought 3 large “Happy space” candles and a room spray, having previously bought a small candle and loving the smell. They look beautiful and the smell is so good , making the whole room smell gorge... Zobacz więcej
Informacje dotyczące firmy
- Program wellness
- również w kategorii:
- Sklep ogólny
- Sklep z wyposażeniem domowym
- Spa i centrum odnowy biologicznej
- Studio jogi
- Świece i znicze
Napisane przez firmę
Feel good home fragrance. Designed to enhance your wellbeing. Made in England. Vegan and cruelty-free candles and diffusers.
Dane kontaktowe
Zjednoczone Królestwo
- care@aeryliving.com
- aeryliving.com
3,6
Średnia
491 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 52% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Fantastic service and speedy delivery
Fantastic service and speedy delivery, will be very happy to continue making purchases from this site.
15 grudnia 2022
Odpowiedź od Aery Living
Hey Carla - thank you for shopping with us and taking the time to leave us a great review 😄
Delivery problems during the strikes…
Delivery problems during the strikes were overcome very efficiently.
18 grudnia 2022
Odpowiedź od Aery Living
Hi Sue - Thanks for shopping with us and for taking the time to leave us a review 😊
Always quick delivery and great…
Always quick delivery and great products. My favourite room mist is back in stock in time for Christmas too.
13 grudnia 2022
Odpowiedź od Aery Living
Hey Michelle, thanks for leaving us a wonderful review and we're pleased you managed to shop your favourite room mist! 😃
Didn’t smell like anything
Bought herbal tea and fig leaf candles. They smelled amazing when I found them at a garden centre, and decided to purchase online. However, there’s no smell when I burned it. It has been burning for 3-4 hours, and I couldn’t smell anything. Beautiful designed packaging, but disappointing product.
Edit: Thank you so much for your prompt response via email, a great customer service team to help with my order.
17 grudnia 2022
Odpowiedź od Aery Living
Hi Xuan - thanks for shopping with us and sorry to hear you weren't happy with our products. We hope since this time, we have managed to resolve your issue via email 😊
Odpowiedź od Aery Living
Hi Will thanks for shopping with us and for leaving us a review 😃
Ordered some Airy candles
Ordered some Airy candles direct from the website. They were fairly priced in my view, and dispatched and arrived on the doorstep within 72 hours which was great.
1 grudnia 2022
Odpowiedź od Aery Living
Hi David - thanks for shopping with us and taking the time to leave us a great review 😁
Great brand!
Really pleased with my purchase from Aery and will definitely order from again. Purchased one of the smaller 140g candles as a stocking filler. Ordered on Monday evening, and arrived on Wednesday afternoon. Well packaged, and the candle smells lovely!
14 grudnia 2022
Odpowiedź od Aery Living
Hey Laura - thanks for shopping and leaving us such a great review 😀
Was so easy to order
Was so easy to order, and the customer service emails after the order kept me informed as to the status of my order. I will definitely use again and highly recommend this company
13 grudnia 2022
Odpowiedź od Aery Living
Hey Gillian thank you for taking the time to leave us a great review 😊
great service
lovely candles and prompt customer service when I was worried about delivery!
14 grudnia 2022
Odpowiedź od Aery Living
Hi Carmen thank you for shopping with us and taking the time to review us 😁
Would buy again
A++ super quick delivery and the candles smell amazing. Would recommend the apple pomegranate Japanese garden scented candle.
14 grudnia 2022
Odpowiedź od Aery Living
Hi Georgios thanks for shopping with us and leaving us a great review 😃
Odpowiedź od Aery Living
Hello Tom, thanks for shopping with us and taking the time to leave a lovely review 😁
Excellent service
Excellent service. The product was delivered on time and packed very well.
5 grudnia 2022
Odpowiedź od Aery Living
Hey Helen - thanks for leaving us a great review! 😄
It was a well presented website
It was a well presented website, the order was dealt quickly and I was notified if my delivery promptly after ordering my product
12 grudnia 2022
Odpowiedź od Aery Living
Hey Alex, thanks for shopping with us and leaving us a lovely 5-star review 😁
Your products are completely natural…
Your products are completely natural and of a high quality.
12 grudnia 2022
Odpowiedź od Aery Living
Hi Ekua thanks for shopping and taking the time to review us 😀
Product quality great, courier less so
For the quality of the products, I would have given 5 stars. I had to remove a star because it took over a week from notification of delivery until I received the full order. I received a message from the courier every day for a week advising delays, and when I did receive my order it did not contain all the items I had ordered. I hasten to add, however, that when I contacted Aery to advise of this, they rectified the problem immediately and sent me the item I had ordered the very same day. I have now received my full order and love the items.
10 grudnia 2022
Odpowiedź od Aery Living
Hey Amanda, thanks for shopping with us and taking the time to review us! Sorry you've experienced issues with our courier - it seems everywhere is having the same issues at the moment which is unfortunate. We're pleased once you contacted us too we were able to help and leave you feeling happy with your order 😁
Lovely candle and free gift
5 grudnia 2022
Odpowiedź od Aery Living
Hey Roxanna thanks for a lovely review and we hope you enjoy your free gift! 😄
Horrendous packaging!
Horrendous packaging. Cork would not budge out of the top of the bottle and had to chip away at it until eventually the cork fell into the diffuser liquid and contaminated it with little fragments of cork. Had to decant the liquid into an old diffuser bottle from a different brand but unfortunately the liquid is full of little specks of cork and looks hideous. Would not recommend sadly.
10 grudnia 2022
Opinia niezależna
Odpowiedź od Aery Living
Hey Amanda - thank you for shopping with us and we're sorry to hear you've had such a bad experience. We removed those corks from circulation a while ago. If you'd like to pop an email to care@aeryliving.com we'd be more than happy to sort this out for you 😊
Good products
Good products and good value, especially with the special offer. Delivery was very fast too.
9 grudnia 2022
Odpowiedź od Aery Living
Hi Anna - thanks so much for a great review 😊
Next day delivery
Next day delivery, kept up to date with delivery times etc and cheerful delivery driver ..also very well packed.
9 grudnia 2022
Odpowiedź od Aery Living
Hi Janis - thanks for shopping with us and for your wonderful 5-star review 😁
Fabulous service
Easy to purchase, quick delivery, free seasonal gift, and gorgeous products.
9 grudnia 2022
Odpowiedź od Aery Living
Hi Kay, thanks for shopping with us and for leaving us a great review 😄
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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