The driver was in contact from the moment we landed, confirmed the location and was waiting as we came out. He handled all our luggage and loaded the car. Nice clean vehicle, pleasant ride. Would r... Zobacz więcej
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Zobacz, co mówią recenzenci
“Excellent service from Aerolink Minicab Transfers Ltd. Our driver was very punctual, kind, professional and extremely attentive. He even contacted us in advance to let us know about the protests and... Zobacz więcej
Reakcja na opinię
Initial contact was by mobile phone. We were not told this and were fortunate that Ashraf was patient and waited while we searched in the arrivals hall. After that, all was very good.
The driver was very kind. She calls to monitor where we were and go inside the terminal to find us. The car was incredible. We strongly recommend the service.
Informacje dotyczące firmy
- Przewóz osób minibusem
- również w kategorii:
- Taksówki
Napisane przez firmę
Welcome to Aerolink Minicab, your trusted partner for reliable, efficient, and customer-centric transportation services. Based in the UK, we specialize in providing high-quality minicab services, with a particular focus on seamless transfers to and from Luton Airport. Our commitment to punctuality, comfort, and affordability ensures a stress-free travel experience for every customer. At Aerolink Minicab, we prioritize your safety and convenience. Our fleet of modern, well-maintained vehicles is equipped to cater to diverse customer needs, whether you're traveling alone, with family, or for business. All our drivers are fully licensed, experienced, and dedicated to delivering the highest level of service. Our intuitive online booking system makes it easy to schedule your ride in advance. With real-time updates and transparent pricing, we aim to give you complete peace of mind during your journey. Whether it’s a short city ride or a long-distance transfer, we’re here to ensure your trip is smooth and enjoyable. Choose Aerolink Minicab for dependable transportation tailored to your needs. Discover the perfect blend of professionalism and personalized service that has made us a trusted name in the industry. Travel with confidence—travel with Aerolink Minicab.
Dane kontaktowe
Aerolink Minicab Transfers Ltd, 41 Weald hall lane, CM16 6NB, Epping, Zjednoczone Królestwo
- 02030026364
- info@aerolinkminicab.com
- aerolinkminicab.com
4,8
Doskonała
255 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 75% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great experience!
We had a great experience with our booking. Great communication before the pickup day and also on the day of from the driver. Traffic was crazy in London that day so we were so happy we had a professional to help us through! Thank you!
3 lipca 2026
Opinia niezależna
Drivers are very pleasant and assisted…
Drivers are very pleasant and assisted with our luggage.
The booking process was so easily done through Booking.com
4 lipca 2026
Opinia niezależna
Odpowiedź od AEROLINK MINICAB TRANSFERS LTD
Dear Customer,
Thank you for your wonderful feedback.
We are delighted to hear that you found our drivers pleasant and helpful with your luggage, and that your booking experience through Booking.com was quick and easy.
Your kind words mean a great deal to us and will be shared with our drivers and team. We truly appreciate your support and look forward to welcoming you again on your next journey.
Kind regards,
Customer Support Team
The first transfer was acceptable
The first transfer was acceptable, although the car was not particularly clean.
The second transfer deserves a separate review because, if we hadn’t had a flight to catch, we would have cancelled the ride altogether.
7 lipca 2026
Opinia niezależna
Odpowiedź od AEROLINK MINICAB TRANSFERS LTD
Dear Customer,
We would like to inform you that we provided your *first transfer* on *4 July*, from the airport to your hotel.
However, the *second transfer, scheduled for **7 July, that you have mentioned us through the whatsapp chat was **not operated by our company*. It was most likely provided by another transfer company.
We kindly ask you to contact your *booking agency* regarding the second trip, as they will be able to assist you further.
If you experienced any issues with your *first transfer* provided by us, please let us know and we will be happy to assist.
Thank you for your understanding.
Just horrendous
We booked a return journey, the outward journey was great and had no issues being picked up from the airport. The return journey was horrendous. The car that picked us ip had the strongest smell of diesel inside it. I felt sick from the smell and we had to drive the 45 mins back to the airport with all the windows open. The driver apologised saying he had split desiel on himself and did not have time to change, but this was an unacceptable experience for any customer. Would not use again.
26 czerwca 2026
Opinia niezależna
Odpowiedź od AEROLINK MINICAB TRANSFERS LTD
Dear Customer,
Thank you for taking the time to share your feedback.
We are pleased to hear that your airport pickup went smoothly. However, we are truly sorry to learn about your experience on the return journey.
We sincerely apologize for the condition of the vehicle and the strong diesel smell inside the car. Regardless of the circumstances, this is not the standard of service we aim to provide, and we completely understand how uncomfortable this must have been, especially during a 45-minute journey.
Your feedback has been shared with our operations team, and we will investigate the matter with the driver to ensure appropriate action is taken and to help prevent a similar situation in the future.
We appreciate your honest feedback and apologize once again for the inconvenience caused.
Kind regards,
Customer Support Team
Driver was on time and very friendly.
27 czerwca 2026
Opinia niezależna
Odpowiedź od AEROLINK MINICAB TRANSFERS LTD
Dear Customer,
Thank you for your kind feedback.
We are delighted to hear that your driver arrived on time and provided you with a friendly service. Your positive comments mean a lot to us and will be shared with our driver.
We truly appreciate you choosing our service and look forward to serving you again in the future.
Kind regards,
Customer Support Team
Great transport fromLondon to Southampton for a cruise!
Great experience and wonderful, comfortable transport in Alfredo Cesar’s very nice van! The seat was better than first class seats on a plane…they reclined and included a massage option! Alfredo’s driving through the London traffic and on the freeway was very safe and we felt free to request a stop if necessary! Wonderful experience!
17 czerwca 2026
Opinia niezależna
Odpowiedź od AEROLINK MINICAB TRANSFERS LTD
Dear Customer,
Thank you so much for your wonderful review.
We are delighted to hear that you had such a great experience travelling from London to Southampton for your cruise. It's fantastic to know that you found Alfredo Cesar's vehicle comfortable and enjoyed the reclining seats with the massage feature.
We are also pleased that you felt safe throughout the journey and appreciated Alfredo's careful driving and professional service. Your kind words will certainly be shared with him—they will mean a great deal.
Thank you for choosing our service. We hope to have the pleasure of welcoming you again on your future travels.
Kind regards,
Customer Support Team
Both times on time and very friendly…
Both times on time and very friendly drivers and good conversations
22 czerwca 2026
Opinia niezależna
Odpowiedź od AEROLINK MINICAB TRANSFERS LTD
Dear Customer,
Thank you for your wonderful feedback.
We are delighted to hear that both of your journeys went smoothly, with our drivers arriving on time and providing friendly service. It's also great to know that you enjoyed the conversations during your trips.
Your kind words are greatly appreciated and will be shared with our drivers. We look forward to welcoming you again on your next journey.
Kind regards,
Customer Support Team
Communication was good
Communication was good, driver was there at the exact time
23 czerwca 2026
Opinia niezależna
Odpowiedź od AEROLINK MINICAB TRANSFERS LTD
Dear Customer,
Thank you for your kind feedback.
We are delighted to hear that our communication met your expectations and that your driver arrived exactly on time. Providing reliable and punctual service is something we always strive for.
We truly appreciate your support and hope to welcome you again on your next journey.
Kind regards,
Customer Support Team
Wonderful driver
Wonderful driver. On time and very professional. Will definitely use Aerolink Minicab again.
18 czerwca 2026
Opinia niezależna
Odpowiedź od AEROLINK MINICAB TRANSFERS LTD
Dear Customer,
Thank you for your wonderful review.
We are delighted to hear that your driver was punctual, professional, and made your journey a pleasant experience. Your kind words mean a great deal to us.
We truly appreciate your support and are pleased to know that you would choose Aerolink Minicab again. We look forward to serving you on your next journey.
Kind regards,
Customer Support Team
Odpowiedź od AEROLINK MINICAB TRANSFERS LTD
Dear Baher Zekry,
Thank you for your kind review.
We are delighted to hear that your journey was fast, punctual, and that you enjoyed the service provided by our driver. Delivering reliable, on-time transportation with friendly service is always our goal.
We truly appreciate your feedback and thank you for choosing Aerolink Minicab. We look forward to serving you again in the future.
Kind regards,
Customer Support Team
Nothing to say but thank you great…
Nothing to say but thank you great service.
15 czerwca 2026
Opinia niezależna
Odpowiedź od AEROLINK MINICAB TRANSFERS LTD
Dear Customer,
Thank you so much for your kind words.
We are delighted to hear that you had a great experience with our service. Your appreciation means a lot to our team and motivates us to continue providing the highest standard of service.
Thank you for choosing Aerolink Minicab. We look forward to serving you again in the future.
Kind regards,
Customer Support Team
Good price and service ok
Good price and service ok. Driver was 20 minutes late for pick-up but we still got to the airport in plenty of time. Journey back home seemed a bit indirect but got us home ok
12 czerwca 2026
Opinia niezależna
Odpowiedź od AEROLINK MINICAB TRANSFERS LTD
Dear Customer,
Thank you for taking the time to share your feedback.
We are pleased to hear that you found our prices competitive and that you were satisfied with the overall service. We do, however, apologize that your driver arrived 20 minutes later than scheduled. We're glad to know that you still reached the airport with plenty of time before your flight.
Regarding the return journey, we appreciate your comments. Traffic conditions, road closures, or navigation may occasionally require an alternative route to ensure a safe and efficient journey, but we understand your concern and will review your feedback with our team.
Thank you again for your valuable comments. We hope to have the opportunity to serve you even better in the future.
Kind regards,
Customer Support Team
Clear instructions given to meet the…
Clear instructions given to meet the driver via WhatsApp before touched down. Felt secured as you know you will be greeted at the arrival.
12 czerwca 2026
Opinia niezależna
Odpowiedź od AEROLINK MINICAB TRANSFERS LTD
Dear G S Tan,
Thank you for your wonderful feedback.
We are delighted to hear that our WhatsApp communication before your flight landed provided clear instructions and made it easy for you to meet your driver. It is especially rewarding to know that you felt secure and confident knowing someone would be there to greet you upon arrival.
Your kind words mean a great deal to our team. Thank you for choosing Aerolink Minicab, and we look forward to welcoming you again on your future journeys.
Kind regards,
Customer Support Team
The driver dropped us wrong place in…
The driver dropped us wrong place in the middle of a road claiming he need a detour to go to the place in the middle of rain anc chilly wind. I was holding on my 11m old baby and 6y old with all my luggage in the oxford street knowing nothing about the city
6 czerwca 2026
Opinia niezależna
Odpowiedź od AEROLINK MINICAB TRANSFERS LTD
Dear Customer,
Thank you for taking the time to share your feedback.
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We completely understand how stressful and upsetting it must have been to be dropped at the wrong location, especially while travelling with an 11-month-old baby, a 6-year-old child, luggage, and in poor weather conditions.
This is certainly not the standard of service we aim to provide. We take your comments very seriously and will investigate the matter with the driver to understand what happened and ensure appropriate action is taken to help prevent similar situations in the future.
We genuinely appreciate your feedback, as it helps us improve our service. Please accept our sincere apologies once again for the inconvenience caused.
Kind regards,
Customer Support Team
perfect
perfect! everything went according to plan and the driver was very friendly
9 czerwca 2026
Opinia niezależna
Odpowiedź od AEROLINK MINICAB TRANSFERS LTD
Dear Customer,
Thank you for your wonderful feedback.
We are delighted to hear that everything went according to plan and that your driver was friendly and professional. Providing a smooth and reliable service is always our goal, so it's great to know we met your expectations.
We truly appreciate your kind words and thank you for choosing Aerolink Minicab. We look forward to serving you again in the future.
Kind regards,
Customer Support Team
Excellent limousine and a chauffeur…
Excellent limousine and a chauffeur that could not do enough for us. Would highly recommend this service.
9 czerwca 2026
Opinia niezależna
He was very friendly and happy to have…
He was very friendly and happy to have a chat would and have already recommended to friends
6 czerwca 2026
Opinia niezależna
Formalidad y Respeto -¡¡Chapeau !!
Conductor Muy Puntual,Siempre MUY colaborador para ayudar al cliente . Muy respetuoso con el tráfico que era complicado y con muchisima retención . Un servicio IMPECABLE. Muchas Gracias , Repetiré !!
9 czerwca 2026
Opinia niezależna
Very accurate time
Very accurate time
And very good man you sent to me Mr Saifu Alrahman was very nice man with great attitude and behavior.
Wish him and your company all the best .
7 czerwca 2026
Opinia niezależna
Return journey booked
Return journey booked - both on time and very polite personal drivers. Have no hesitation in recommending them and will use again for sure.
9 czerwca 2026
Opinia niezależna
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