I haven't read my test results. They will have an impact on how I feel about this experience. **** After reading my results, I was sorry I had ever bothered. Very informal, casual and not evidenc... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
3 1/2hours today at a VA hospital, brain testing, etc., I told them my mental abilities is failing. Failing health. My IQ has lowered. Never 156. Just bright for my limited education. Good at tests li... Zobacz więcej
Reakcja na opinię
Om intersted in finding out strenghts and weaknesses. It'll help improve relationships in my life. BUT after paying i didnt get the teview needed. Don't be scammed by this site!!!! RUN AWAY!!!
Reakcja na opinię
I am being charged and I provided a screenshot of that charge, the date and the associated transaction number. I was in contact with Ella and explained that I had tried to cancel on their website with... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Persolibrary.com is an online platform dedicated to helping individuals unlock personal and professional insights through self-assessment tools. Our interactive tests evaluate key behavioral traits, communication styles, and decision-making patterns to provide actionable guidance for career development, interpersonal relationships, and personal growth.
Dane kontaktowe
Stany Zjednoczone
- +18782852683
- support@persolibrary.com
- persolibrary.com
3,4
Średnia
74 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Opened my mind to every day actions I…
Opened my mind to every day actions I never think twice about
17 września 2026
Opinia niezależna
Fine
It was good, but I haven't looked at my report yet so not sure if I feel it makes sense.
17 września 2026
Opinia niezależna
Self reflection on my behavior
It let me reflect on different aspects of ADHD.
17 września 2026
Opinia niezależna
Very poor customer service
I am being charged and I provided a screenshot of that charge, the date and the associated transaction number. I was in contact with Ella and explained that I had tried to cancel on their website with all known emails that I use and non were recognized. I provided each of the emails. She would only say that the email that I wrote in with was not registered. She was unable or unwilling to acknowledge and assist with my request for assistance. I was ghosted after an several emails. My next step is to request a charge back from the bank
14 września 2026
Opinia niezależna
Odpowiedź od Persolibrary
Hello, thank you for the detailed account, and we're sorry for the runaround.
We'd like to make sure this actually gets resolved — could you reach out to our team once more at support@mytraitprofile.com, referencing the transaction number and dates you have, and asking specifically for a person to review your case? Warm regards,
Purchased a one time offer for $1 and…
Purchased a one time offer for $1 and ended up being charged $39.99. They were not clear that there was going to be a monthly subscription fee, and were useless when I asked for a refund. You also have to email to cancel the subscription. Pathetic and greedy company
14 września 2026
Opinia niezależna
Odpowiedź od Persolibrary
Hello, thank you for sharing this. We're sorry for the frustration around the charge.
This is generally the result of a trial period converting into a recurring membership if it isn't cancelled before it ends. You can cancel anytime, with no waiting period, at https://mytraitprofile.com/cancel-sub — no need to email in unless you'd prefer to. Warm regards,
Heartless scam
This is a complete scam, and they’ve robbed me of multiple $39.99 unauthorized charges over months. They tell you it’s a small charge of 1 or 2 bucks for results on a test, but buried VERY deep in their terms in service, they tell you.
I’ve sent so so SO many messages to customer support (which is what they suggest at their other website personality.co btw) to no avail. They usually tell me to sign in to cancel or refund but… I NEVER MADE AN ACCOUNT!
PLEASE avoid this, and I’m grateful to the review on here that suggested taking legal action and informing others because this is so wrong and they’ll find that out soon.
11 września 2026
Opinia niezależna
Odpowiedź od Persolibrary
Hi, we're sorry to hear about this experience. An account is normally created automatically at the time of purchase, with the login details sent by email — it may be worth checking the inbox (including spam/promotions folders) tied to the card used for the original charge, as that's usually where those credentials land.
We'd like to get this properly resolved for you — please reach out to us at https://persolibrary.com/contact-us with your purchase details (approximate date, amount, etc.) so our team can locate the account and address the charges directly.
Zero if possible
Zero if possible. Do not sigh up with this company. Buried in the trial period is an automatic charge for the monthly charge. I’ve contacted customer service to no avail.
2 września 2026
Opinia niezależna
Odpowiedź od Persolibrary
Hi, we're sorry to hear you haven't had a resolution yet, and we understand the frustration of reaching out without a response.
We'd like to make sure your case actually gets looked at — please reach out to us again at https://persolibrary.com/contact-us with your account email and any reference from your previous messages, and we'll make sure it's addressed.
Watch out for unauthorized charges
Watch out for unauthorized charges
9 września 2026
Opinia niezależna
Odpowiedź od Persolibrary
Hi, we're sorry to hear this, and we'd like to look into what happened on your account.
Please reach out to us at https://persolibrary.com/contact-us with your account email and any details about the charge so our team can take a closer look.
Hidden $39 Monthly Charge
Falsely advertises $1.95 diagnostic tests, such as ADHD analysis. However, a recurring $39/mo subscription is buried in the T&C's and confirmation email. They have a cancellation link online that is non-functional (dead link), and you have to message their support email instead. They will not refund the monthly charge, even though it was a service you never consumed or consented to. Call your credit card company, get a new number, and tell them not to release your new number to PersoLibrary, TestLibrary, Aura Health LLC, Haur B.V., Ricardas Seirekis, or any of his affiliated companies. Report your experience to the FTC, BBB, and your local Secretary of State. Their actions are a violation of many state consumer laws and the federal Restore Online Shoppers' Confidence Act. FTC is currently suing companies with the same business practices (see FTC v. JustAnswers LLC). They don't know who to sue unless you alert them about your consumer experience.
2 września 2026
Opinia niezależna
Odpowiedź od Persolibrary
Hi, thank you for the detailed feedback. We're sorry to hear about this experience, and we'd like to look into the specific charges and the trouble you had cancelling. Please reach out to us directly at https://persolibrary.com/contact-us with your account email so our team can review this properly.
Sneaky subscription and their main page…
Sneaky subscription and their main page requires you to enter an email. I tried all of my email addresses and it says "not found" for all. Great way to do sleazy fraud.
8 września 2026
Opinia niezależna
Odpowiedź od Persolibrary
Hi, we're sorry for the trouble finding your account. The email needed on the cancellation page is the one used at checkout, which can sometimes be different from your usual inbox (for example, if a partner or family member's email was entered, or if it was auto-filled).
We'd like to help you track down the right one and get this sorted — please reach out to us at https://persolibrary.com/contact-us with any details you have about the purchase (approximate date, amount charged, or last 4 digits of the card used) so our team can locate your account and cancel it for you.
Whoever is giving this company 5 starts…
Whoever is giving this company 5 starts works for them. Complete scam that enrolls you in $40 monthly fee. Avoid and report!
4 września 2026
Opinia niezależna
Odpowiedź od Persolibrary
Hi, thank you for sharing this — we're sorry to hear the subscription part of the plan wasn't clear to you. Plans are disclosed at checkout and in our Terms, and if a trial isn't cancelled before it ends, it continues automatically at the regular recurring rate.
Cancelling is meant to be simple and can be done anytime at https://persolibrary.com/cancel-sub. If you'd like us to look into your specific account or charges, please reach out to us at https://persolibrary.com/contact-us.
Do not sign up for this
Do not sign up for this - I tried to do a career test and paid ~$2.00. I didn't know that I was automatically enrolled in a subscription. From the time I realized I was enrolled in a subscription, I canceled immediately (1 week after) and never even accessed the website for my subscription, and their team wouldn't give me a full refund, which was ridiculous! Definitely a scam!
18 sierpnia 2026
Opinia niezależna
Odpowiedź od Persolibrary
Hi, thank you for taking the time to share this — we're sorry to hear the subscription part of the plan wasn't clear to you. The trial is designed to give short-term access to the career test and report, and if it isn't cancelled before the trial period ends, it continues automatically as a recurring membership — this is outlined in our Terms and Subscription Policy at checkout.
Cancelling is meant to be simple and can be done anytime at https://persolibrary.com/cancel-sub. We understand it's frustrating when that isn't top of mind going in, and we appreciate you sharing your experience with us.
Beware!
The $2 test was fine. The results actually resonated. But they keep trying to charge me $40 over and over again. This is incredibly deceitful. Beware...they will keep charging you.
20 sierpnia 2026
Opinia niezależna
Odpowiedź od Persolibrary
Hi, we're really glad the test itself resonated with you — thank you for sharing that. We're sorry about the repeated charge attempts, though, and understand why that would be concerning.
If a payment doesn't go through, our system can retry it a few times to keep a membership active, which may be what you're seeing — but we'd like to look into your account specifically to make sure everything is set up the way you want, including cancelling the plan if that's your preference.
Could you reach out to us at https://persolibrary.com/contact-us with your account email? We'll get this sorted for you.
Terrible support
UPDATE: After further complaining i was finally given my full refund.
Original post:I paid for the 2 dollar report, however they failed to make it known I wasnt receiving a one time report and in fact I signed up for a subscription which was very well hidden.
I never even logged back in after my one time report I requested. They went and charged me $40. When I emailed in, I was met with condensing email message back telling me that I should have known better.
I was a first time user. I never visited the site before. And the refuse to give my money back even though I never used their services besides the ONE time. So I was charged $42 just to see my one paper that they advertised as a $2 charge.
Absolutely would never use this site as they literally live to deceive people.
They want trust pilot reviews so bad well they got one.
30 sierpnia 2026
Opinia niezależna
Odpowiedź od Persolibrary
Hi, thank you for the update — we're glad to hear this was resolved. We're sorry the subscription terms weren't clear from the start, and sorry too if any part of your interaction with our team came across as dismissive — that's not the tone we want in any of our replies.
We appreciate you sticking with it until it was sorted, and if there's ever anything else you need, our team is reachable at https://persolibrary.com/contact-us.
Do not suggest a download doesn't seem to be organized or put together very well
Well you want me to be honest? I think you're giving me this request for a review too far in advance of the results I've only done the test so far.
Update to my original review: I did take the test I didn't really feel comfortable with the way they worded the explanations of my various areas of issues that cause me to rather have ADHD or hyperactive disorder or whatever it was trying to say it was. I found it to be very wordy and I just I don't know how I feel about it... I was looking for something a little more Explanatory, precise, clinical and understandable rather than being expressed uniquely, imaginative and interesting! I felt more like I was reading a expressive novel about my specific characteristics rather than a Understandable medical explanation!
That's why I am trying to cancel my subscription but I went in here had a reminder to go in and cancel before the 30 days was app and that when I go in I found out that the days was over on the 4th not on the 7th as I reminded myself of. For some reason my phone usually always does but did not remember the password for me so now I'm going in to try to reset my password as I hit forgot password and it takes me to a reset think I hit and then when I go into the resetting new password it expects me to put in my old password which obviously I don't remember the st place so now I'm stuck in limbo waiting for them to get back to me and tell me how to rectify this situation. It doesn't seem to be very organized and user-friendly, kind of a cluster-duck. Not interested & do not suggest as a download, waste of time period, sorry!
25 sierpnia 2026
Opinia niezależna
Odpowiedź od Persolibrary
Hi, thank you for the honest feedback about the timing — that's fair, and we appreciate you flagging it. Your results should already be available on your account dashboard once you're logged in, so it's worth checking there now. We'd love to hear what you think once you've had a chance to look them over.
Odpowiedź od Persolibrary
Hi, thank you for the kind words — really glad the questions felt clear and thoughtful to you!
Was very informative!
27 sierpnia 2026
Opinia niezależna
Odpowiedź od Persolibrary
Hi, thank you so much — really glad you found it informative!
water buffalo
.ahaha ty here's the video i took from my youtube video about it too lol and it's not a joke lol i love you so very so very so very so proud and so happy to see your work
27 sierpnia 2026
Opinia niezależna
Odpowiedź od Persolibrary
Hi, thank you so much for the kind words and for sharing this — really glad to hear you're happy with it!
Odpowiedź od Persolibrary
Hi, thank you so much for the kind words — we're so glad you had a great experience!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.