Working with Aeroflow made the pump purchasing experience so easy! I wish I worked with them during my first pregnancy. I was able to see all of the pumps that were covered by my Blue Cross Blue Shiel... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This is my third pregnancy, and my third time using Aeroflow for my insurance covered breast pump. Every single time has been a breeze. The process of checking insurance is quick, and they send it out... Zobacz więcej
Aeroflow made the process so easy! I signed up during my first trimester and I love how they texted me once I became eligible for a lumbar support belt. After my doctor's office sent in my prescriptio... Zobacz więcej
The insurance approval was very quick; the number of options for pumps and parts as well as brands offered is fantastic. I ordered about 30 days before my due date and the ordering, shipping, and deli... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Aeroflow Breastpumps helps pregnant and nursing mothers access pregnancy and postpartum essentials through insurance. We offer a curated selection of breast pumps, compression garments, pregnancy support items, and other medically covered products designed to support every stage of motherhood. We also provide live, online breastfeeding and pumping classes led by certified educators, featuring practical, mom-tested guidance to help parents feel confident and supported. When you complete our qualify form, we verify your coverage, present your eligible options, and handle the required paperwork on your behalf. Our mission is to improve pregnancy, breastfeeding, and postpartum health outcomes by making it easier to access quality medical equipment and education through insurance.
Dane kontaktowe
3165 Sweeten Creek Road , 28803, Asheville, Stany Zjednoczone
- (844) 867-9890
- hello@aeroflowbreastpumps.com
- aeroflowbreastpumps.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 25% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
My order was delivered so fast!
Easy to request pump
Easy to request pump, only hiccup was getting the right prescription in the system for the order to be processed.
Shipping was fast & everything was $0.00 including shipping that was covered by insurance !
Shipping was fast & unexpectedly! I thought everything was going to take about a week to come. My order came in 2 days after ordering, I got a little more than I asked for which I’m appreciative of! Love the instructions & literally give everything u need! Give multiple options of sizes to pump with, the set up is sooo easy! Loved that. & I loved the little bottle pouch & ice packs it comes with, which is sooo convenient & didn’t even think of. I loved everything & grateful my insurance covered literally everything ! $0.00 for all & $0 for shipping. Everything was valuable & I got everything I needed so I don’t have to worry for the future. Thank you!!!
Super easy and fast to do!
Great service
Customer service is always so helpful! They are able to answer questions and make changes with no hesitation.
I had such a great experience with Aeroflow!
I had such a great experience with Aeroflow Breastpumps! The process of ordering through insurance was incredibly easy, and everything was handled quickly and smoothly. The customer service and communication made what could have been a stressful process feel effortless.
I chose the Motif Duo pump, and I absolutely love it. It’s lightweight, compact, and easy to take anywhere. The pump weighs less than a pound and is small enough to fit in a purse or diaper bag, which made it perfect for travel, running errands, or pumping on the go. It also has a rechargeable battery, so I wasn’t tied to an outlet all the time. I used it on the plane all the way across the country to CA & noone knew i was even using it!
Despite its small size, it works really well and is surprisingly quiet. As a busy mom, I appreciated how easy it was to carry around and use wherever I needed. If you’re looking for a portable pump that doesn’t take up a lot of space but still gets the job done, I highly recommend the Motif Duo. And Aeroflow made the entire process so simple from start to finish!
The best experience!
Aeroflow made it super easy to get my breast pump and has continuously sent all the parts I needed since! Morgan was very knowledgeable and helped me with referral paperwork in order to get additional pump parts that were not originally included by my insurance. Would absolutely use them again and tell everyone how great they are!
Definitely recommend using Aeroflow
Super easy to shop & receive insurance covered pumps / replacement parts! Friendly customer service when needed. Definitely recommend using Aeroflow for postpartum supplies
I had no idea what I should be looking…
I had no idea what I should be looking for in a breast pump. My Aeroflow rep educated me on all the options, asked questions about how/when/where I would be pumping, and helped me choose the right pump. I was also able to order milk storage bags, additional pump parts, etc from Aeroflow. It was all so easy! With my second kid, I exclusively pumped for a year, so I needed a lot of supplies. They hooked me up! 10/10 would recommend!
Great Support!
Aeroflow brand and employees are wonderful. I bought the speCtra 2 and other pregnancy gear with Aeroflow - loved all the products. Also participated in their courses with my insurance throughout my pregnancy and using their support postpartum too! I love the community and opportunity to learn with expert support.
They told me the product would be cover e but…
They told me the product would be covered by my insurance, shipped it to me, and later sent me a bill when the insurance refused to pay. They never verified my coverage before sending the items, and now they expect me to pay for their mistake.
When I offered to return the unopened products, they told me I had to pay for return shipping myself. I spent two months emailing them asking for a simple prepaid return label so I could send everything back unused.
Instead of sending a label that would cost a few dollars, they chose to spend hours emailing back and forth while insisting I pay. Very frustrating and unprofessional experience. I strongly recommend getting supplies from another company.
At this point I honestly wouldn’t even trust that if I paid to ship the items back myself they wouldn’t claim they never received them.
Terrible experience with these people,
Terrible experience with these people,
They said my insurance was covered and sent me a free breast pump (which i thought was free) then later sent me a $200.00 bill for it and then reported to the debt collector, I will never get anything from this company.
After a few months they promised free…
After a few months they promised free replacement parts to customer so I canceled my order with eufy. It’s been 21 days and they still haven’t sent out the replacement part and when you contact customer service they’re just like oh well if you have another breast pump well give you replacement pumps for it but we’re out of stock on eufy. That’s a long time to be out of stock
Terrible Communication - Never Received Product
I applied for a breastpump in January and spent months calling to follow up and being told that my representative, Katie Coffey, would call me back which she never did. Finally, while in preterm labor in March I received notice from Aeroflow that my insurance no longer covers Breastpumps unless baby is in NICU or it is medically necessary to pump. I understand the change in insurance terms is out of Aeroflow's control, however I am very disappointed in my Aeroflow experience as the pump was authorized to be sent out in December but Aeroflow & my representative failed to respond to my inquiries or take prompt action which unnecessarily stalled the process by three months. We could have had the pump by now if the company and representative acted when they were supposed to. Finally, when I vocalized this frustration to Katie she completely ignored my email correspondence. I would not go through Aeroflow again.
Customer Service is the worst
Customer Service is the worst. I ordered the Elvie through them thinking I wasn’t going to be an avid pumper and was going to mostly breastfeed and only pump at work. From the beginning I had to call to follow up on each step. Then little surprise my baby was born at 33 weeks 2 days. That changed things a bit for my pumping needs. I received my pump the same day I ended up giving birth. I called to exchange it and again have had to call everyday to follow up on the next step to keep the process going. They say they are going to respond and they don’t. Even management reads from a script and is unhelpful. If your insurance gives you different options don’t buy from them go somewhere else!!!
Said I could get a breast pump for free…
Said I could get a breast pump for free with my insurance they sent me a breast pump and literally two months later tried to bill me ? Which I don’t understand because they told me it was free. So they’re liars! Would never recommend.
Find a better company to use
As a first-time mom, this company has been the WORST to deal with. Getting my pump was easy, but getting supplies from you guys has been an issue every month.
I was told I was eligible for more breastmilk storage bags every 30 days. If I place an order at the 30 day mark, but then you guys delay processing and shipping by two plus weeks, you've now pushed my 30 day reorder by two weeks and I now run out of bags, because my new order hasn't come in yet, and I have to go out to the store and buy bags out of pocket. This is an issue every month!
Today was the final straw with this company! I placed an order at the end of July for bags. August 11th I call again and get told that my order couldn't be processed until that day. August 27th my order finally ships. My order is delivered September 3rd and it includes breast pump parts that I didn't order and are in the wrong size so I cannot use them. I call customer service to inquire about returning them since I have no use for them, and I am told that I can return them and have the transaction reversed from my insurance, but I have to pay to ship them back! This is YOUR mess up, why do I have to pay to fix it!
I don't find them to be as friendly or…
I don't find them to be as friendly or helpful as other brands that provide insurance covered breast-pumps. I had an issue with the new pump they mailed me and they literally do nothing to help besides brush you off to the bump manufacturer. I tried getting in touch with the manufacturer as per their instructions and was not able to get help so I reached back out to them and was basically told "Unfortunately we are unable to assist in warranty matters without you first going through the manufacturer. You will need to contact Medela directly and they will be able to further assist you." so thats' zero effort to help a customer. In addition when you place orders with them they tell you that you can get 300 Milk storage bags through your insurance, which means your insurance pays for it... except they don't allow you to pick the brand of the bags you get claiming "Unfortunately we cannot place orders for a specific milk storage bag. Our warehouse sends out milk storage bags based on what we have on hand. We are currently shipping Motif Brand milk storage bags." ( This again is via the chat on their website). I think that's shady because this company is getting paid thanks to your insurance and who knows what they are claiming on their end. I just don't feel good ordering through them especially since the customer care is so lacking. They truly need better training to help new moms with issues with the products they send out. All of this bump gear is already so stressful... its better when you work with companies who will make your life easier and be professional and willing to help answer question, much unlike Aeroflow.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








