Aerless Recenzje 

I had a bag that broke. I contacted customer service and I was able to get it replaced and shipping confirmation with in 24 hrs. The product is great.

Rick is prompt and was NOT PUSHY. He took time to actually answer my questions. I was in awe when wife and I packed for a trip and only used 1 suitcase instead of the normal 2. I shoved my clothes in my airless bag and she packed more neatly and there was a big difference( pack neatly) her way is better don't tell her i said that.... we ended up only using 1 suitcase and still had room for her extra pair of shoes. Even less worry knowing I had to keep track of just 1 suitcase not 2-3. Dog

While looking online to place an order, we noticed what we appeared to be a difference in the price of the 4 pack to the price that appeared at time of checkout.. We instantly opened a chat window to verify the details so that we would get in on the discounted price. Help received via the online chat. We placed our order and the next day we received an email from customer support member apologizing for the delay while on line and offered us an additional discount code. We replied back indicating that the order had already been placed and stated that if they could apply the value of the discount as a credit towards the order that would be greatly appreciated…email received back stating they would take care of this for us.. Customer service has been great.

Dave and Mary Anne

I had a difficult time receiving it. It was worth the wait. The travel gear kit is beautiful. Thank you!

Went in a month holiday with family. We used 7 bags.. yes indeed they pack and unpack well. Because I could get so many articles of clothing. I did overpack and my suitcase was overweight by 2 kilos on first class So be aware. If you are a clothes addict like myself. This can happen.. customer service is amazing I had one defective pump and contacted them The response was excellent. They already sent my pump and a bag are on there way.

I ordered 4 pieces first time, 2 pieces second time. 4 pieces worked well, 2 pieces neither one was working. But they offered me immediately to ship me new ones. Very nice and helpful staff.

The team was great at addressing my needs. Thank you!!! 🙏

The customer service at this company is very prompt and had the correct reply and even responded back to my feedback promptly, which is rare but very, very good!

Wow..Response time was excellent.
Understanding my issue? Check!
Fantastic service.

I haven’t received yet the products, but I was so positively surprised by the quick answer and, considering that was a small error on your side, how fast the positive answer was delivered! Highly appreciated, looking forward to receiving the order.

Extremely accommodating to the needs of the customer. Very fast response to e-mail correspondence sent. If I receive them before my next trip, an unscheduled emergency trip, I will review the product as well

The customer service is top-notch. The Aerless bags have saved me so much money in checked bag fees. Great product.

I haven't received my Aerless bags yet but if they are as good as the customer service I've received so far they should be awesome. I intended to order 4 bags during a sale Aerless was having. But my order was just for 2. It might have been my error. I contacted Aerless to say I really want 4, is it possible to add 2 at the same discount? They were extremely responsive and tried to do it on their end but my order shipped before they could add 2 more. So instead they sent me a link and ensured I got the discounted price. I had some product use questions, which were quickly answered. Was it AI or a human? I don't know but their responsiveness was timely and effective, and really awesome.

Received the bags and pump within the stated timeline. The bags and pump work well. Had very speedy response from customer service when I queried something. No issues

Great customer service.

Product is useless, bought two bags and neither sealed (I followed all the trouble shooting advice). It's hard to return and really expensive to ship them back. Absolutely not worth the fairly hefty price tag and the 'returns' policy is a joke. Avoid.

Later: In response to the company response below - I did contact your customer support team by webform three working days ago and no one has replied so I've put through the return at my own expense for shipping and have not heard from the returns team either.

I had a problem with the shipping of my order. It was as if it got lost. Label was printed and then nothing was shipped. I don't think it was the companies fault. I contacted the company and next thing I know it was shipped and able to track really quickly.

I tried to return my bags purchased on line after seeing theirvad on Meta.Insane AI hoops to jump through with no resolution even though the "team" was working on it."
I jumped thru stupid hoops but could not "upload an image " of the product as its still in its packaging.This company promises returns for 100 days well it may take that long to getbmy 4116 back as im reporting this co and its bad practices to my stateAtty General. What a frustrating waste of my time.

So far so good. I did a test of the vacuum at home and the bag remained sealed about a week before I opened it.

Although I have not yet received my product, I reached out to the company to see if it would arrive before our upcoming vacation. I received a prompt response from their team, who assured me that the package would arrive before we leave.

Throughout our communication, the team was professional, friendly, and extremely responsive. We exchanged several messages, and every interaction was positive and helpful.

I honestly can't recall working with a company that responded so quickly and consistently. Based on my experience so far, I am very impressed with their customer service and support. Everything has gone smoothly, and I look forward to receiving and enjoying the product.