Sophia was so lovely and made sure I felt supported and taken care of while also giving me excellent advice about how to move forward with my situation.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Exceptional service from the lady on the phone today! So relatable and knowledgeable regarding my situation. I felt at ease talking about my financial difficulties and didnt feel judged or pressured i... Zobacz więcej
Reakcja na opinię
So far all contact with Advantis has been positive. They have been helpful and polite. Allowing me to put the payment requested on hold whilst we try to sort things out. They have given information re... Zobacz więcej
Reakcja na opinię
Update 24 Sept: Despite sending in full detail to Avantis at 1302 hrs 23 Sept I havbe not even received any acknowledgement let alone a compassionate response. Even copying their CEO Mark Webb did no... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Advantis
Napisane przez firmę
Advantis works on behalf of various organisations, and we always aim to do so in a fair, respectful, and professional manner.
We understand that some situations can be stressful, and we are committed to treating every customer with compassion and understanding.
We work on behalf of various industries including Utilities, Financial Services, Telecommunications, Retail and Public sectors. Advantis is dedicated to providing ethical and effective services, ensuring both clients and customers receive professional and compliant support.
Based in the UK with offices in Stoke-on-Trent and Bolton, we are authorised and regulated by the Financial Conduct Authority, members of the Credit Services Association and are a certified Great Place to Work.
Dane kontaktowe
Minton Hollins Building, Shelton Old Road, ST4 7RY, Stoke-on-Trent, Zjednoczone Królestwo
- advantiscredit.co.uk
4,3
Doskonała
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Professional and friendly
Professional and friendly. The team set my mind at rest. Mark and Kieran are a superb asset to the team.
26 marca 2026
Opinia niezależna
Odpowiedź od Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that both Mark and Kieran provided such great support on your call. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
Ref - 29622171
Sent a Letter for somebody who has never lived at this address a Morgan Smith he/she has never been here so please don't send anything else here.
4 marca 2026
Opinia niezależna
Odpowiedź od Advantis
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you’ve had a negative experience with us and we appreciate the opportunity to respond.
Advantis works on behalf of various organisations, and we always aim to do so in a fair, respectful, and professional manner. We understand that some situations can be stressful, and we are committed to treating every customer with compassion and understanding.
If you haven’t already, please contact us directly email at customercomplaints@advantiscredit.co.uk so we can review what happened and address your concerns appropriately.
Thank you again for your feedback – it helps us to improve the service we provide.
Easy to sort the problem and quick
Easy to sort the problem and quick. Very helpful
25 marca 2026
Opinia niezależna
Odpowiedź od Advantis
Thank you for your kind feedback. It’s great to know you were happy with the service, and we really appreciate you taking the time to share your experience.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit:
www.advantiscredit.co.uk/contact/
A very difficult situation made much…
A very difficult situation made much easier with kindness & helpfulness. Thank you Zoë
24 marca 2026
Opinia niezależna
Odpowiedź od Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Zoe provided such great support on your call. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
A really helpful and understanding guy…
A really helpful and understanding guy took me through all the process..
He helped to ease the pressure I’m u der
23 marca 2026
Opinia niezależna
Correspondent Ashleigh was very helpful
23 marca 2026
Opinia niezależna
Scammers.....Avoid
Scammers.....No money owed so fishing exercise. Do HMRC really give these clown client details ?
22 marca 2026
Opinia niezależna
Odpowiedź od Advantis
Advantis Credit Ltd – here to help, not to scam.
We understand that being contacted about a debt can feel worrying, but please be assured that any contact from us is genuine.
Advantis has been helping people resolve debt since 2004. We’re authorised and regulated by the Financial Conduct Authority and trusted by many well-known organisations, including government departments, banks, utilities, and other major companies.
If you’ve heard from us, it means we’re here to help you find the right way forward. You can reach us safely and securely by calling 01782 401100 or by logging in at www.advantiscredit.co.uk. Our team will do their best to support you, whether that’s setting up a payment plan or helping you with a query or dispute.
If you’d like to double-check, you can confirm our details independently through:
1. The Credit Services Association website
2. The FCA consumer credit register
3. The Companies House website
We’re here to make things easier, not harder — so please don’t hesitate to get in touch.
ABSOLUTE SCAM ARTISTS ...... CHECK THE REVIEWS
ABSOLUTE SCAM ARTISTS ....... letter sent suggesting I owe HMRC money ...... now I can recommend this company for fictional stories ...... HOWEVER .... I recently had communication with HMRC .... not for a debt but to discuss my rebate , YES a rebate ..... . I double checked if I owed them any monies and they confirmed it to be quite the opposite. The stock replies they give are a mask to cover the dishonest behaviour. Genuinely am in the belief that they send letters in the hope that people will panic and pay before checking if money is owed , getting a copy of document where the debt is allegedly from .... no wonder "Chloe" is so nice , she's a dab hand at rinsing the unwise and vulnerable..... Bin the letters, block the number and ignore completely ....
21 marca 2026
Opinia niezależna
Odpowiedź od Advantis
Advantis Credit Ltd – here to help, not to scam.
We understand that being contacted about a debt can feel worrying, but please be assured that any contact from us is genuine.
Advantis has been helping people resolve debt since 2004. We’re authorised and regulated by the Financial Conduct Authority and trusted by many well-known organisations, including government departments, banks, utilities, and other major companies.
If you’ve heard from us, it means we’re here to help you find the right way forward. You can reach us safely and securely by calling 01782 401100 or by logging in at www.advantiscredit.co.uk. Our team will do their best to support you, whether that’s setting up a payment plan or helping you with a query or dispute.
If you’d like to double-check, you can confirm our details independently through:
1. The Credit Services Association website
2. The FCA consumer credit register
3. The Companies House website
We’re here to make things easier, not harder — so please don’t hesitate to get in touch.
Excellent service
20 marca 2026
Opinia niezależna
I had Sandra help me she was attentive…
I had Sandra help me she was attentive and very patient with me. Kudos to your service team. Thank you again!
19 marca 2026
Opinia niezależna
very helpful
Oliver listened to me and was able to help me the best he could. thank you
17 marca 2026
Opinia niezależna
Oliver was very helpful today and…
Oliver was very helpful today and resolved my matter professionally and promptly
17 marca 2026
Opinia niezależna
All was good even the time I called i…
All was good even the time I called i didn't take much time waiting for response.The gentleman I spoke to really took his time explaining to me and made sure I understand everything.He was really kind to me.l felt being served with a kind and caring person.Keep it up!
16 marca 2026
Opinia niezależna
THIS IS A SCAM DO NOT TRUST THESE…
THIS IS A SCAM DO NOT TRUST THESE PEOPLE!!!!!!! Tried to make my mother pay money she apparently owed to hmrc but it was all a lie !
14 marca 2026
Opinia niezależna
Odpowiedź od Advantis
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you’ve had a negative experience with us and we appreciate the opportunity to respond.
Advantis works on behalf of various organisations, and we always aim to do so in a fair, respectful, and professional manner. We understand that some situations can be stressful, and we are committed to treating every customer with compassion and understanding.
If you haven’t already, please contact us directly by email at customercomplaints@advantiscredit.co.uk so we can review what happened and address your concerns appropriately.
Thank you again for your feedback – it helps us to improve the service we provide.
Always been very understanding
Always been very understanding- I actually gave up trying to deal with HMRC - I let Advantis do it for me and it was much better all round
10 marca 2026
Opinia niezależna
I had an online interaction
I had an online interaction - bank transfers etc were difficult but the member of staff was very helpful
11 marca 2026
Opinia niezależna
They are legit
They are legit. Just confirmed over the phone with HMRC the amount that I owed from a while back.
11 marca 2026
Opinia niezależna
Excellent service
I spoke with Chloe today. She was incredibly helpful and patient. I was dreading making the call as I suffer with anxiety. She sorted everything for me. Thank you Chloe
9 marca 2026
Opinia niezależna
What a wonderful soul to help me out…
What a wonderful soul to help me out Harrisah best ever support I ever received please keep it up.
4 marca 2026
Opinia niezależna
Bethany is BEST!
Spoke with Bethany via Webchat, absolutely fantastic service and gave me all the available options to sort out a very annoying matter! I wish the DVLA would do there job like this lady has, then there wouldn't be any problems! Thank you Bethany
3 marca 2026
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.