We bought a turbo and actuator. Actuator was the wrong part. They corrected the issue and immediately sent the correct part out. Truck is back up and running! Thanks Daniel and Adam!!
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great customer service, they had the old obsolete air compressor I needed. It did show up with a cracked oil return line port though. No other cores available had to jb weld it in order to put it in... Zobacz więcej
Jimmy in parts was exceptional. He went above and beyond to ensure I had the correct part when we needed a new Battery Box lid after ours was stolen! He found the best price possible for the part... Zobacz więcej
Excellent Service! I needed a particular part, however the part I received was incorrect. I contacted ATP and Adam was patient and corrected the matter in no time. Adam communicated with me through t... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We're about HEAVY duty truck parts. We sell truck parts for most commercial truck & trailer makes out there from Freightliner, Peterbilt, Western Star, Kenworth, Mack, Volvo, International, Utility, Thermo King, and many more. We mainly focus on providing original make parts such as Cummins, Volvo, Detroit Diesel, Paccar, and many more. Still, we also offer our customers more economical replacements for their parts such as TRP, Alliance, Road Warrior, and tons more. We're focused on keeping those parts in stock that other parts suppliers don't want to such as turbochargers, engine control modules, wiring harnesses, DPF / DOC filters, cab & hood mirrors, and tons more. Visit our website today and let us help you find the right part the right away!
Dane kontaktowe
2230 Smokey Park Hwy, #112, 28715, Candler, Stany Zjednoczone
- +1 (877) 795-0656
- SUPPORT@ADVANCEDTRUCKPARTS.COM
- advancedtruckparts.com
4,5
Doskonała
423 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 62% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Advanced Truck Parts
Thank you for the 5-star review!
We’re glad to hear the process was easy, the service was great, and your order arrived on time exactly as described. At Advanced Truck Parts, we work hard to make ordering semi-truck and heavy-duty truck parts simple, accurate, and dependable from start to finish.
Providing the correct commercial and diesel truck parts with fast, reliable shipping is always our priority so you can get back on the road with confidence.
We truly appreciate your business and look forward to helping you again in the future!
Odpowiedź od Advanced Truck Parts
Thank you for the 5-star rating — we truly appreciate your support!
We’re glad you had a positive experience with Advanced Truck Parts. Our team is committed to providing dependable semi-truck and heavy-duty truck parts at fair prices, backed by fast shipping and responsive customer service.
Whether you’re purchasing OEM components or replacement commercial and diesel truck parts, we work hard to make sure every order delivers quality and value.
Thanks again for choosing Advanced Truck Parts. We look forward to helping you again whenever you need reliable truck parts!
For a lot less money than OEM
For a lot less money than OEM, I received the product I needed.
16 stycznia 2026
Opinia niezależna
They were very helpful and answered all…
They were very helpful and answered all questions i had about the part i ordered.
15 stycznia 2026
Opinia niezależna
EASY CHECK OUT PROCESS
16 stycznia 2026
Opinia niezależna
I had the best experience I ever had…
I had the best experience I ever had going to get my truck repaired, first of all they listened and checked out everything I was concerned about, they called and kept me informed and they really fixed the truck it's running great even better than when I had the engine rebuild five years ago. You want get this level of service, respect, and know how anywhere around here and I have been doing this for 28 years!!
30 grudnia 2025
They had the part I needed and was here…
They had the part I needed and was here in 2 days as promised.
19 grudnia 2025
Opinia niezależna
On time performance. Fair price. Thank you !
Great service and availability of the required part. Thank you !
18 grudnia 2025
Opinia niezależna
Part was O/E as described
Part was O/E as described. Shipping was fast. Price was great. This a wonderful company to deal with, very helpful.
2 grudnia 2025
Opinia niezależna
As a fire department
As a fire department, we reached out to Advancedtruckparts.com for some parts. Once we realized their company was in our area, we visited them in person. All of the employees that we came across were very polite and extremely helpful. Advancedtruckparts.com provided West Buncombe Fire Department with several parts to keep essential trucks in service for the community. I would highly recommend this company.
12 grudnia 2025
Opinia niezależna
OWNER
Great company to work with. Fast, quick service. Great. And they do call you back? That's what I like.. Thank you.
11 grudnia 2025
Opinia niezależna
purchased a new turbo
purchased a new turbo, they sent a refurbished turbo. I needed to get my customers unit back to running. installed the turbo and had vgt problems from the start. warranty was a nightmare with them as I showed them all the documents that the turbo was bad from the start and they wouldn't do anything to help.
Stay away from this company
4 listopada 2025
Opinia niezależna
Odpowiedź od Advanced Truck Parts
We’re very sorry to read about your experience and understand how serious this situation is — especially when you were trying to get your customer’s unit back up and running.
If you purchased a new turbocharger and received a refurbished unit instead, that is a significant concern. The condition of a turbo — whether new OEM or remanufactured — should always be clearly represented and fulfilled correctly. We take that very seriously.
We also understand how frustrating it is to install a turbo and immediately experience VGT (Variable Geometry Turbo) issues, particularly after providing documentation that the unit was faulty from the start. Warranty situations involving diesel and heavy-duty truck turbochargers should be handled with clear communication and a fair review process. If you felt unsupported during that process, we sincerely apologize.
We would appreciate the opportunity to review your order, the product listing, and the warranty documentation you submitted. Please contact us directly with your order number so we can escalate this internally and ensure a thorough review.
We regret the frustration this caused and the impact it had on your customer relationship.
Jimmy in parts was exceptional
Jimmy in parts was exceptional. He went above and beyond to ensure I had the correct part when we needed a new Battery Box lid after ours was stolen! He found the best price possible for the part and made the transaction over the phone quick and easy. Their prices for the same products were lower than the ridiculous prices at dealers services places.
Then, the part came damaged by shipping company and Jimmy had us send pictures and then had our shipping cost refunded within an hour.
I would definitely recommend Advanced Truck Parts.
30 października 2025
Opinia niezależna
Part was the exact part I needed and…
Part was the exact part I needed and when installed on the tractor, immediately cured our problem.
7 listopada 2025
Opinia niezależna
Horrible experience
Horrible experience. Paid express shipping and they never sent my item. Tried calling many times and they would ignore my call. Asked for a refund, was told a manager would call me back and they never did. Horrible experience in every aspect.
28 października 2025
Odpowiedź od Advanced Truck Parts
We’re truly sorry to hear about your experience.
If you paid for express shipping and the item was never sent, that is unacceptable. On top of that, not being able to reach someone by phone and not receiving a promised call back from a manager only adds to the frustration. That’s not the level of service we aim to provide at Advanced Truck Parts.
When customers order semi-truck and heavy-duty truck parts with expedited shipping, it’s usually because timing is critical. We should either meet that commitment or communicate immediately if there is an issue.
We would appreciate the opportunity to review your order and refund request in detail. Please contact us directly with your order number so we can investigate what happened and ensure this is addressed properly.
We sincerely apologize for the inconvenience and the lack of follow-up you experienced.
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