I have used you once before as my umbrella accountants and so far to sign back up with you again has been faultless so I see no reason why things won't be as good as they were a few years ago. Erin P... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was recently forced to change umbrella companies for various reasons. I was quite happy with my previous company but it seems they were not complying with something or other. Anyway, I don’t like... Zobacz więcej
Reakcja na opinię
Advance are easy to talk to - no long queues on the phone and the person you get through to is always able to help. A refreshing change to deal with and really friendly with nothing being too much... Zobacz więcej
Reakcja na opinię
Just made transition over to advance at very short notice but I am very impressed with the quick friendly and professional approach, transition and changeover from previous to advance has been extreme... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O ADVANCE CONTRACTING SOLUTIONS
Napisane przez firmę
ADVANCE provides FCSA accredited Umbrella, Limited Company, Self-Employment / CIS, and PEO (Professional Employment Organisation) solutions to the UK’s contractors and recruiters. Known for its compliant and ethical approach, ADVANCE provides world-class service and works in partnership with recruitment businesses and their candidates, adding value throughout the contracting supply chain.
ADVANCE is based just outside of Chester but operates throughout the UK, supporting contractors and recruiters in a wide range of industry sectors including engineering, construction, IT, technology, medical, healthcare, education, technical, manufacturing and life sciences.
We pride ourselves on going the extra mile to support contractors and recruiters, offering flexible margins, bespoke solutions and unique processes designed to meet specific requirements. We have supported thousands of independent professionals, enabling them to enjoy the benefits of contracting whilst complying with HMRC rules.
ADVANCE continuously invests in its infrastructure and people to ensure every part of the contracting journey for both candidate & recruiter is efficient, simple, and reliable.
Whether you’re a contractor looking for support or a recruitment professional who wants the very best for your candidates, ADVANCE has the solution.
ADVANCE is based just outside of Chester but operates throughout the UK, supporting contractors and recruiters in a wide range of industry sectors including engineering, construction, IT, technology, medical, healthcare, education, technical, manufacturing and life sciences.
We pride ourselves on going the extra mile to support contractors and recruiters, offering flexible margins, bespoke solutions and unique processes designed to meet specific requirements. We have supported thousands of independent professionals, enabling them to enjoy the benefits of contracting whilst complying with HMRC rules.
ADVANCE continuously invests in its infrastructure and people to ensure every part of the contracting journey for both candidate & recruiter is efficient, simple, and reliable.
Whether you’re a contractor looking for support or a recruitment professional who wants the very best for your candidates, ADVANCE has the solution.
Trust the experts. Trust ADVANCE.
Dane kontaktowe
VISTA, St David's Park, Ewloe, CH5 3DT, Ewloe, Zjednoczone Królestwo
- 01244 564 564
- contractorsupport@advance.online
- advance.online
4,7
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 88% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Really great experience so far with…
Really great experience so far with Jordan, Callum, Cameron and Abbey.
Easy access to pay slips and very clear breakdown.
16 maja 2025
Opinia niezależna
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good morning Abdul,
Thank you for your review! We're delighted to know the service being provided by all of our Teams has been deserving of 5 stars! From On-boarding to Contractor Support, we value world-class service at every step. I have forwarded your review to the teams and they are very grateful for the feedback.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
My Experience
I'm working 20 years in the UK labourer handy man I done about 35 cites roughly from the begging to the end
16 maja 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good morning Evelin,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! It's also great to know we have been able to provide you with world class service over the years you have been contracting.
I believe it was my colleague Cameron who completed your most recent registration, who always goes above and beyond to help our Contractors and ensure they are kept informed. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
The personnel I dealt with are all…
The personnel I dealt with are all fabulous but the necessity to endure this questioning each contract is a pain .
I’m the one who will have to deal with HMRC not the paymaster so I find this procedure annoying .
Maybe 6 monthly okay to check,
16 maja 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good morning John,
Thank you for your review! We're happy to know your experience with ADVANCE has been mostly positive - we understand the frustration with the reviews/checklists required when starting a new contract - we have these processes in place to protect everyone in the supply chain, but we are not naïve to the fact that this can become tedious, especially when completing multiple temporary assignments. We try to make these processes as streamlined as possible, but we appreciate the feedback.
I have forwarded your review to Cameron who completed your most recent registration, we are confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Everything has been dealt with quickly and efficiently on all set for payment next Friday
Everything has been dealt with quickly
15 maja 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good morning Mark,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! I believe it was Cameron on our on-boarding team who completed your most recent setup, who always does his best to make the registration process as smooth and easy as possible. I have forwarded your review to Cameron and he is very grateful for the feedback.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good morning Jose,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We know how important our Contractors time is, so we always aim to answer calls within 3 rings and resolve queries at the first point of contact.
I have forwarded your review to Abbie who dealt with your latest request, and she is very grateful for the feedback! We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good morning Steve,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! I believe it was Katie on our Compliance team who dealt with your latest query, who always provides world-class service, helping our Contractors day in day out!
I have forwarded your review to Katie and she is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good morning Ben,
Thank you you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! We know how confusing the world of contracting can be, so our Teams are all trained to the highest standards, making sure anyone we work with are well informed and any questions you have are answered at the first point of contact.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Great customer service
Great customer service, fast tax return and whenever strange paying an advance that is really useful.
13 maja 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good afternoon Million,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars. We pride ourselves on our world-class service here at ADVANCE, so it's encouraging to know this is being delivered.
I have forwarded your review to the Returns team and they are very grateful for the feedback! We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good morning Jo,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We value world-class service here at ADVANCE, so it's encouraging to know this is being delivered. I believe it was Darci on our on-boarding team who completed your registration, who always goes above and beyond to help our Contractors get set up.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Good service ever time
13 maja 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good morning David,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! It's also very encouraging to know you have returned to us many times, we hope our relationship continues and world-class service is delivered every single time.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Callum is very helpful and Advance have…
Callum is very helpful and Advance have been very efficient, I'm really pleased with the service so far.
13 maja 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good morning,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! Callum is on our on-boarding team, and always takes the time to explain our processes, ensuring our Contractors are well-informed.
I have forwarded your review to Callum and he is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Great service and very responsive
I used Advance for 18 months and they were quick, accurate, and responsive. Also charge a sensible amount for what it is they do. I recommend them for anyone else needing an umbrella.
12 maja 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good afternoon Steven,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars. We know how important our Contractors time is, so we always aim to answer calls within 3 rings.
We run a 'refer a friend' scheme here at ADVANCE, whereby you can earn rewards for any Contractor your refer who goes on to be paid by ADVANCE, so if you do know of anyone in need of our services, please don't hesitate to pass their details along.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good morning OIeg,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars. We consider ourselves experts in our industry, so it's encouraging to know this is being delivered.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Responsive and efficient
Advance has proved to be very responsive and efficient in all my dealings with them. I have no hesitation in recommending their services.
9 maja 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good morning Adrian,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! We value world-class service here at ADVANCE, and we know how important our Contractor's time is, so we aim to answer all calls within 3 rings and resolve queries at the first point of contact.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
All issues were dealt with quickly and…
All issues were dealt with quickly and efficiently
6 maja 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good afternoon Rich,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars. We know how important our Contractor's time is, so we always aim to answer calls within 3 rings, and resolve any queries at the first point of contact.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Helpful, Informed & Clear
Helpful, Informed & clear with answers to my questions.
Had excellent product knowledge which made his explanations concise.
7 maja 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good morning Paul,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We pride ourselves on being experts in our industry, answering any and all questions from our Contractors.
I believe it was my colleague Cameron who completed your registration, who always goes above and beyond to ensure Contractors are kept informed of our processes. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Had queries to do with pay and pay…
Had queries to do with pay and pay slip. Required a referral to supervisor but still answered all queries within 2 minutes. The call was answered straight away (no queueing system). Best service I've had in a long long time from any helpline!
2 maja 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good afternoon Stuart,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We value world-class service extremely highly here at ADVANCE, and this starts with no automated phone lines and every call answered within 3 rings.
I believe it was my colleague Amelia who took your call, Amelia is on our Support team and always goes above and beyond to help our Contractors in whatever way possible. I have forwarded your review to Amelia and she is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
All done quickly,customer service very…
All done quickly,customer service very helpful and explained any problems I had , would advise anybody to give them a try , thanks
29 kwietnia 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good afternoon David,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We prioritise world-class service here at ADVANCE so it's encouraging to know this is being delivered. I believe it was my colleague Darci who completed your registration - who always goes above and beyond to help our Contractors in whatever way possible.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good afternoon Dickson,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! World-class service is always at the forefront of our minds here at ADVANCE, so it's encouraging to know this is being delivered.
I believe it was my colleague Abbie who you last spoke with, who always goes above and beyond to help our Contractors in any way possible. I have forwarded your review to Abbie and she is very grateful for the feedback! We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
The cost is so expensive over £1000…
The cost is so expensive over £1000 year then arsk if you need ya tax return doing
1 maja 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good afternoon Gilbert,
We are saddened and surprised to have received such a poor review. We are constantly reviewing our margins to ensure we remain competitive within the industry, whilst maintaining the highest levels of service to our Contractors. We may not always be the cheapest provider out there, but we are also never the most expensive and the service provided by ADVANCE is 2nd to none.
With regards to asking if you require help with your self-assessment, we ask every sub-contractor who sets up with ADVANCE if they need help with their submission - as many Contractors who are new to being self-employed get nervous and confused on what their responsibilities are and what information they need to provide to HMRC. ADVANCE takes these worries away and gives peace of mind to thousands of contractors.
If you ever have any questions regarding payments, your account, or our Tax Return service, please don't hesitate to get in touch.
Thanks,
The ADVANCE Team.
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