Allied have been great to deal with right from my first phone call when I enquired about purchasing equipment for our coffee lounge. They were so supportive and helpful. We attended their barista tr... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
I received one email from this company with the invoice. I then received a second email asking me how well they performed in delivering the £1185 coffee grinder I ordered. I gave one star because... Zobacz więcej
Reakcja na opinię
My second order with Allied Drinks Systems. Overall everything is brilliant. Super quick delivery. Excellent prices. And with this last order I accidentally provided an old address, but the supp... Zobacz więcej
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Amazing customer service!!!! Sophie got in touch letting me know that the pumps I had ordered with my mini syrups were only compatible with the larger bottles. This was a great help as the website... Zobacz więcej
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Informacje dotyczące firmy
O Allied Drinks Systems
Napisane przez firmę
At Allied Drinks, the home brewing and coffee shop supply store, we’re family-run and fuelled by an unwavering love for coffee. Providing a nationwide service, we've been supplying customers across the country with quality coffee machines and vending supplies since 1993. Allied Drinks is trusted by baristas as the go-to coffee supply store in the UK.
From our warehouse in Eastbourne, East Sussex, we provide tea and coffee supplies to coffee shops, homes and more. Our refreshments and coffee supply store offers popular brands such as Shmoo Milkshake, Summit Coffee, Eureka Grinders, Birchall, Simply, and also offer a wide range of Coffee Machines.
We offer free next working day delivery on orders over £69 (mainland UK) and you can order up to 4:30PM for same-day dispatch (Mon-Fri).
Dane kontaktowe
Unit 28 Hawthorn Road, BN23 6QA, Eastbourne, Zjednoczone Królestwo
- 0800 44 22 99
- sales@allied-drinks.co.uk
- ads-coffee-supplies.co.uk
4,7
Doskonała
760 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 50% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very quick delivery
Very quick delivery, items were well packed. All items were available.
29 czerwca 2025
Odpowiedź od Allied Drinks Systems
Thank you very much for your order and great review, Stephanie. Best wishes, Allied Drinks.
Absolutely blown away by the…
Absolutely blown away by the service—Harvey was incredibly responsive and helpful, even added a new website feature within minutes! 100% recommend. Get your loved ones a gift card—you won’t regret it.
26 czerwca 2025
Opinia niezależna
Odpowiedź od Allied Drinks Systems
Thank you so much for your amazing review! We're absolutely thrilled to hear that you had such a great experience with Harvey, and so glad the new feature was helpful! Best wishes, Allied Drinks.
Odpowiedź od Allied Drinks Systems
Thank you so much for your order and 5-star review, Kerry. Best wishes, Allied Drinks.
For all coffee lovers out there !
I booked up the Foundation Barista Course and I have to say, Dom gave an excellent, informative, fun training session from start to finish !
If you love coffee or wish to become a
Barista, I would definitely recommend attending this Course.
11 czerwca 2025
Opinia niezależna
Odpowiedź od Allied Drinks Systems
Thank you so much for the lovely feedback! We're thrilled you enjoyed the course, and we'll be sure to pass your kind words on to Dom. So glad you had fun—happy brewing! Best wishes, Allied Drinks.
Odpowiedź od Allied Drinks Systems
Thank you very much for your order and lovely review. Best wishes, Allied Drinks.
Allied have been great to deal with…
Allied have been great to deal with right from my first phone call when I enquired about purchasing equipment for our coffee lounge. They were so supportive and helpful. We attended their barista training course which was excellent - so informative, interesting and fun. Most importantly it gave us the skills thay we needed to make great coffee - according to our customers! They say that the flavour of the coffee is exceptional and they keep coming back for more. We were so pleased to find Allied as they are simply outstanding for service. I can highly recommend them.
9 czerwca 2025
Opinia niezależna
Odpowiedź od Allied Drinks Systems
Thank you so much for your amazing feedback! We're delighted to hear the training and support made a real difference—and even more thrilled your customers are loving the coffee! Best wishes, Allied Drinks.
Odpowiedź od Allied Drinks Systems
Thank you very much for your order and lovely review. Best wishes, Allied Drinks.
Super helpful
Harvey has been great, very knowledgable and helpful.
He's gone above and beyond with his support.
I would highly recommend ADS.
2 czerwca 2025
Opinia niezależna
Odpowiedź od Allied Drinks Systems
Thank you so much for your order and wonderful review, Karen. This is fab to hear and we'll be sure to pass your comments on to Harvey. Best wishes, Allied Drinks.
Fast efficient service
28 maja 2025
Odpowiedź od Allied Drinks Systems
Thank you very much for your order and lovely review, Angela. Best wishes, Allied Drinks.
Great support from Harvey Williams!
26 maja 2025
Odpowiedź od Allied Drinks Systems
Thank you very much for your order and 5-star review, Alan. We'll be sure to pass your review on to Harvey. Best wishes, Allied Drinks.
We had very nice experience
We had very nice experience - lots of information about the product, reactive staff trying to accomodate every aspect we needed, very fast delivery, really very pleased so far
19 maja 2025
Odpowiedź od Allied Drinks Systems
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your satisfaction means a lot to us, and we truly appreciate your feedback. If there's anything more we can do for you, please don't hesitate to reach out. Best wishes, Allied Drinks.
Item not delivered on next day still…
Item not delivered on next day still waiting!!
Order milkshake x 2 and only one delivered meant to be 1 day delivery still waiting as at 19.5.25.
I recieved 2 scan codes to say arrived but when collected there was only 1 parcel not 2 for 2 qr codes and now showing as item not sent over, missing Banana Milkshake and needed for business, still waiting for a scan code of this parcel of banana milkshake to be delivered which is delaying in my customers wanting milkshakes in this summer weather.
16 maja 2025
Odpowiedź od Allied Drinks Systems
Hi Sharonrose,
We're sadden to read your 1-star review.
Banana Shmoo is currently on backorder due to a supplier issue. It is noted twice on the product page that stock should arrive into us week commencing 19.05 and the item will be backordered.
Our colleague Harvey also emailed you last week to confirm this, so we were a little surprised by the negative feedback and wanted to clarify the situation.
As soon as Banana arrives with us, your order will be shipped via next working day delivery. Given the information provided at the time of purchase, we kindly ask if you’d consider updating your review to reflect this.
Kind regards,
The Allied Drinks Team
Great service as always
15 maja 2025
Odpowiedź od Allied Drinks Systems
Thank you very much for your order and lovely review. Best wishes, Allied Drinks.
Odpowiedź od Allied Drinks Systems
Thank you very much for your order and lovely review, Neil. Best wishes, Allied Drinks.
Best value on the market
Best value on the market, despatched on time and arrived on time
21 kwietnia 2025
Odpowiedź od Allied Drinks Systems
Thank you very much for your order and wonderful review, Gordon. Best wishes, Allied Drinks.
Odpowiedź od Allied Drinks Systems
Thank you so much for your order and lovely review, Jack. Best wishes, Allied Drinks.
Very prompt service.
23 kwietnia 2025
Odpowiedź od Allied Drinks Systems
Thank you very much for your order and great review. Best wishes, Allied Drinks.
Odpowiedź od Allied Drinks Systems
Thank you so much for your order and awesome review. Best wishes, Allied Drinks.
To make a mistake on my first order…
To make a mistake on my first order might look like a bad start. However all of us are human. I called as soon as the error was noted and received a polite response from their switchboard and a call-back within minutes. A promise to dispatch the correct order was offered and the right products arrived the next day. So being willing and able to put things right can be even more impressive. I will use them again.
16 kwietnia 2025
Opinia niezależna
Odpowiedź od Allied Drinks Systems
Thank you very much for your order, Richard. We're so sorry again for our error and are very grateful for your understanding whilst we rectified the issue. Best wishes, Allied Drinks.
Odpowiedź od Allied Drinks Systems
Thank you very much for your order and lovely review, Janet. Best wishes, Allied Drinks.
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