I ordered on the 9/05_26 a meaning of a name certificate and a day you were born totalling £44.98. To date I have only received the name certificate tried emailing on several occasions to no reply.... Zobacz więcej
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Great 21st gift for my son, full of information! Customer service was also fantastic- very quick on email responses and also extremely helpful and very polite, would definitely recommend for a gift... Zobacz więcej
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The quality of the product is exceptional. I couldn’t be more pleased with this. Professionally done to a great standard. My sister in law is going to love it. The company is professional and very he... Zobacz więcej
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I wish I would have read the reviews before purchasing this lame product. Any child could create this using AI and linen parchment paper. Cheap and cheesy. Not worth the price!
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Informacje dotyczące firmy
Napisane przez firmę
We’re A Day In History — proudly obsessed with nostalgia, storytelling, and timeless design. Our personalised packs turn birthdays into beautifully crafted keepsakes.
Dane kontaktowe
Zjednoczone Królestwo
- support@adayinhistory.co.uk
- adayinhistory.co.uk
3,4
Średnia
43 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
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I ordered on the 9/05_26 a meaning of a…
I ordered on the 9/05_26 a meaning of a name certificate and a day you were born totalling £44.98. To date I have only received the name certificate tried emailing on several occasions to no reply. I received an email today to say that it cannot be delivered. What is the proper address I can write to the address I've used is the support headed one
Yet another undelivered email that's 5 in total
23 maja 2026
Opinia niezależna
Odpowiedź od A Day In History
Dear Jayne,
Thank you for your honest review, and we completely understand your frustration.
We want to reassure you that our support team did reply to every one of your emails. Unfortunately, we have since discovered that all of our responses to your Hotmail address were being blocked by your email provider due to a technical authentication issue on the email delivery side. This meant none of our replies ever reached your inbox, which we are truly sorry about. We only became aware of this when we found the bounce-back notifications in our spam folder.
Regarding your order, the additional pack was dispatched separately on 20th May via Royal Mail, and tracking confirms Royal Mail received it on 23rd May. It should be with you very soon if it hasn't arrived already.
Since email isn't getting through to you reliably, please feel free to contact us via Facebook message, or using another email address, and we will pick it up straight away.
We're sorry again for the experience. Your messages were never ignored, and we appreciate your patience.
Best regards,
Team A Day In History
The quality of the product is…exceptional
The quality of the product is exceptional. I couldn’t be more pleased with this. Professionally done to a great standard. My sister in law is going to love it. The company is professional and very helpful. Thank you so much.
19 maja 2026
Opinia niezależna
Odpowiedź od A Day In History
Dear Elaine,
What a wonderful review, thank you so much! We're thrilled to hear you found the quality exceptional and that the finish met such a high standard.
Thank you for your kind words about the team too, it means a lot.
Best regards,
Team A Day In History
Great 21st gift for my son
Great 21st gift for my son, full of information!
Customer service was also fantastic- very quick on email responses and also extremely helpful and very polite, would definitely recommend for a gift of memories
Thank you
Hayley
7 maja 2026
Opinia niezależna
Odpowiedź od A Day In History
Dear Hayley,
Thank you so much for your lovely review. We're delighted to hear your son enjoyed his 21st birthday pack!
It's wonderful to know the customer service team made a great impression too - they'll be really happy to read your kind words. We always aim to be as quick and helpful as possible, so it's great to hear that came through.
Thank you for recommending us, and we hope your son cherishes his gift.
Best regards,
Team A Day In History
Not worth the price!
I wish I would have read the reviews before purchasing this lame product. Any child could create this using AI and linen parchment paper. Cheap and cheesy. Not worth the price!
13 maja 2026
Opinia niezależna
Odpowiedź od A Day In History
Dear Donna,
Thank you for your honest feedback, and we're sorry to hear you were disappointed with your pack.
Each pack is fully personalised to the recipient and printed on quality materials, so we're sorry it didn't meet your expectations.
We do display every page on our website before purchase so customers can see exactly what's included, and the feedback we receive from the vast majority of our customers has been really positive.
That said, we never want to see an unhappy customer. We'd love to hear any specific thoughts you have on what could be improved - please do email us at support@adayinhistory.co.uk as we are constantly improving our products.
Best regards,
Team A Day In History
I should have read trustpilot of…
I should have read trustpilot of course. Not jone day delivery or even email on status. Missed my deadline and by all accounts won't be worth much if it ever arrives.
11 maja 2026
Opinia niezależna
Odpowiedź od A Day In History
Dear Jeremy,
Thank you for providing your details via Trustpilot.
Having investigated the order, I can confirm both your order confirmation email and shipping confirmation email were successfully sent to the email provided.
Unfortunately, the parcel still shows as “in transit” with Royal Mail, which usually indicates it has been lost within their network. As standard shipping was selected, Royal Mail unfortunately do not provide us with further tracking updates beyond this point.
We completely understand your frustration, especially as the order was intended for a specific occasion which has now passed. Although the delay after dispatch was outside of our control, we do take responsibility for the overall experience and have therefore issued a full refund for the inconvenience caused.
We were also unable to find any direct emails from you regarding this order prior to the Trustpilot review. In future, please do contact our support team directly as we’re always happy to help resolve issues as quickly as possible.
We’re genuinely sorry this happened and, as a small business, it’s always disappointing to receive a 1-star review in situations where we did fulfil and dispatch the order, but appreciate your frustration nonetheless.
Best regards,
Dan
Founder, A Day In History
Fabulous gift
Fabulous gift. Ordered this 3 days ago and it arrived the next day. Well presented with lots of information. Set out well . Customer service excellent. Thank you .
6 maja 2026
Opinia niezależna
Odpowiedź od A Day In History
Dear Barb,
Thank you so much for your kind review!
We’re really pleased to hear you were happy with the presentation, the information included, and the speed of delivery. It’s also great to know our customer service team could help make the experience a positive one.
Thanks again for your support and for choosing A Day In History!
An amazing company to buy from
An amazing company to buy from. I had one question I asked and I had a message straight away in reply.
My order arrived on time and was very well packed. My friend, whom I purchased it for, I know is going to love it. The paper quality first class and the information written on it is perfect.
Thank you so much,
1 maja 2026
Opinia niezależna
Odpowiedź od A Day In History
Thank you so much for such a thoughtful review.
We’re really glad we could help quickly with your question and that everything arrived on time and well presented.
We hope your friend loves it, and thank you again for your support!
Best regards,
Team A Day In History
Very happy with service ordered 2 items…
Very happy with service ordered 2 items
Would recommend getting this as a birthday gift as the information is amazing
25 kwietnia 2026
Opinia niezależna
Odpowiedź od A Day In History
Thank you for your kind words!
We’re so pleased to hear you were happy with both items, and it’s great to know you’d recommend them as a birthday gift, that means a lot to us.
We really appreciate your support.
Best regards,
Team A Day In History
Odpowiedź od A Day In History
Thank you so much, Debbie!
We’re really glad you enjoyed the product and found it interesting. Great to hear it arrived quickly too.
Thanks again for your support.
Best regards,
Team A Day In History
Birthday
I purchased this as a 75th birthday present for my brother. I believe he will be very satisfied as am I.
14 kwietnia 2026
Opinia niezależna
Odpowiedź od A Day In History
Dear Stuart,
Thank you for your review. We're really pleased you're happy with the pack, and we hope your brother has a wonderful 75th birthday!
We'd love to hear how he reacts when he opens it. Thanks again for choosing us for such a special milestone.
Best regards,
Team A Day In History
My wife absolutely loved her birthday…
My wife absolutely loved her birthday packet. Its such a fantastic concept.
Neatly packaged and presented,she will cherish it forever .It's a perfect gift
Thank You Again
Howie A.
8 kwietnia 2026
Opinia niezależna
Odpowiedź od A Day In History
Dear Howie,
Thank you for your wonderful review. We're so happy to hear your wife absolutely loved her birthday pack — that's exactly what we love to hear!
It's great to know the presentation lived up to expectations too. We put a lot of care into making sure each pack feels special and ready to gift.
Thank you for choosing us for such a meaningful occasion.
Best regards,
Team A Day In History
Waste of time and money
Waste of time and money
£40 for 4 pages of nothing. Terrible decision to buy. Everyone I show it to says how rubbish it is.
7 kwietnia 2026
Opinia niezależna
Odpowiedź od A Day In History
Dear David,
Thank you for your honest review. We're really sorry to hear you were disappointed with your pack.
Our packs are priced as low as we can go at £29.99 and each one is fully personalised to the recipient. We also display every page from the pack on our website before purchase, so customers can see exactly what's included before they order. We always want people to feel confident in what they're buying.
Your feedback doesn't reflect what we typically hear from the thousands of customers who have loved their packs, but we take every review seriously and we genuinely want to understand where we fell short for you.
We'd love it if you could email us at support@adayinhistory.co.uk with any specific thoughts on what you'd like to see improved. We're constantly evolving the product and never want to see an unhappy customer.
Best regards,
Team A Day In History
A day in history gift for my wife.
Got this as a 50th birthday present for my wife. Presented in a lovely folder. Printed on quality paper. Totally bespoke. Highly recommended.
14 kwietnia 2026
Opinia niezależna
Odpowiedź od A Day In History
Dear Daniel,
Thank you for your lovely review. We're so pleased to hear the pack went down well as a 50th birthday gift for your wife.
It's great to know you were happy with the presentation and print quality too.
Thanks again for recommending us, and happy belated 50th to your wife!
Best regards,
Team A Day In History
A great birthday present for friends and family.
My first contact with A day in History started with a mistake because I misunderstood the order and contacted them right away. They couldn’t have been more helpful. So helpful in fact that I have gone on to order more packs as birthday presents for my friends.My friends are absolutely delighted with their presents and I can’t recommend this company more highly for their product and their service. Their customer service is excellent.
3 kwietnia 2026
Opinia niezależna
Odpowiedź od A Day In History
Dear Ann,
Thank you for your amazing review. We’re really pleased to hear your experience with our team was a positive one right from the start.
We’re glad we could help resolve things quickly for you, and it’s great to know you’ve gone on to order more packs for friends. Hearing that your friends were delighted with their gifts means a lot to us.
We really appreciate your kind words about both the product and our customer service.
Best regards,
Team A Day In History
Treated myself
I brought this for myself it arrived promptly today I was thrilled at the quality of it plus the information, it was priced reasonably makes a good gift . Packaging was good I brought the frame too, I would recommend.
11 kwietnia 2026
Opinia niezależna
Odpowiedź od A Day In History
Dear Shirley,
Thank you for your lovely review. We’re really glad to hear you decided to treat yourself and that you were happy with both the quality and the information included.
It’s great to know everything arrived promptly and that the packaging and frame met your expectations too. We really appreciate your recommendation.
Best regards,
Team A Day In History
What to buy for that person who has everything
Usual problem of what the heck can I get daughter for her birthday, having seen quite a few online ads, I thought I'd try this out.
Delivered pretty quickly after ordering and she loved it.
Not a huge amount of info to be honest, but what there was provided some laughs (annual salary in 1985 for one).Ideal for that extra gift when you're stuck to know what to buy. Well presented too.
10 kwietnia 2026
Opinia niezależna
Odpowiedź od A Day In History
Dear Mary,
Thank you for your honest review. We’re really pleased to hear your daughter enjoyed it and that it brought a few laughs as well.
We appreciate your feedback on the amount of information. Each pack is designed to highlight a carefully selected set of meaningful and interesting details from the day and year, but it’s always helpful for us to hear how customers feel and where we can improve.
We’re glad it worked well as a gift and that the presentation met your expectations.
Best regards,
Team A Day In History
Thank you for the quick delivery of my…
Thank you for the quick delivery of my orders (3 now) I made an error on one of the names and contacted the company and the responded quickly and my error has now been rectified, thank you Gemarie for your kind understanding
31 marca 2026
Opinia niezależna
Odpowiedź od A Day In History
Dear John,
Thank you so much for your kind words. We’re really pleased to hear you’ve had a great experience across multiple orders!
We’ll be sure to pass your feedback on to Gemarie as well — she’ll really appreciate it.
Thanks again for your support.
Best regards,
Team A Day In History
Absolutely love both of my buys
Absolutely love both of my buys, great service, and very quick delivery
Thank you
Would definitely recommend this lady
30 marca 2026
Opinia niezależna
Odpowiedź od A Day In History
Dear Sue,
Thank you so much for your lovely review — we’re really glad to hear you’re happy with both of your orders.
It’s great to know the service and delivery met your expectations, and we truly appreciate your recommendation.
Thanks again for your support.
Best regards,
Team A Day In History
Perfect birthday present (one of many)…
Perfect birthday present (one of many) for my wife. Well presented
26 marca 2026
Opinia niezależna
Odpowiedź od A Day In History
Dear Stephen,
Thank you for your kind words. We’re so pleased to hear it made a great birthday present for your wife.
We hope it was one of the standout gifts on the day!
Best regards,
Team A Day In History
Excellent service all round
Excellent service,excellent response to emails from customer services to provide tracking info and excellent product would definitely recommend and use again myself 5*****
20 marca 2026
Opinia niezależna
Odpowiedź od A Day In History
Dear Gary,
Thank you for your wonderful feedback. We’re really pleased to hear you had such a positive experience with both our customer service and the product.
We’d be delighted to have you order with us again in the future.
Best regards,
Team A Day In History
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