Ace Rent A Car - Australia Recenzje 

421
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent car hire company, can't fault them. The customer service was amazing from Ajay and the other team members. Hire care was great for my 70+ days of use.

Oceniono na 5 z 5

The whole process was efficient and hassle free. Staff were very pleasant and helpful. There were no issues with the car on collection, whilst driving or on return. The bond was back in my account... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ace Rent A Car in Redcliffe were extremely helpful with providing a hire car. Especially Steve who goes above and beyond to help customers out, I lost the key and he drove out on a Sunday to bring t... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

The car was there as requested at the designated time. A quick explanation of the vehicle features was forthcoming as were the charge assessments. The car was returned at the appointed time but the... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Wypożyczalnia samochodów

Napisane przez firmę

Most customer friendly car rental company in Perth. With Ace Rent A Car, you can always expect more. We, at Ace, specialise in , small, medium and large Cars, SUVs, Minibuses, Utes and commercial Van rentals. Longer you rent a vehicle, more affordable the price gets. With a large range of fleet, we have all new model cars, suvs, minibuses and vans at your service.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

421 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(421)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Easy process

Easy process, Fantastic customer service

4 kwietnia 2024
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Odpowiedź od Ace Rent A Car - Australia

Dear Lisa, Thanks a lot for appreciating our services. Kind Regards,, Team Ace Rent A Car, Victoria Park

Oceniono na 5 z 5

Great customer service

Great customer service, friendly staff, easy process booking the vehicle, great value for money, vehicles always nicely presented

3 kwietnia 2024
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Odpowiedź od Ace Rent A Car - Australia

Dear Craig, Thanks a lot for being such a fantastic customer. We look forward to welcoming you again. Warm Regards, Team Ace Rent A Car, Redcliffe.

Oceniono na 5 z 5

Good service

Roni made the whole deal easy and simple , car was good just right, and every thing was as stated in booking. would recommend,

23 marca 2024
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Odpowiedź od Ace Rent A Car - Australia

Dear Trevor, Thanks a lot for appreciating our team and services, you are a Legend. Thanks and Kind Regards, Team Ace Rent A Car, Mandurah

Oceniono na 5 z 5

Efficient service

Efficient service, very helpful, excellent prices. I really appreciate everytime I deal with Pross Chhouk - so helpful thank you 😊

30 marca 2024
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Odpowiedź od Ace Rent A Car - Australia

Dear Karamea, Thanks a lot for appreciating our staff and services. Thanks a ton. We look forward to welcoming you again . Kind Regards, Team Ace Rent A Car, Victoria Park

Oceniono na 5 z 5

Best car rental agency

I went to so many car rentals agencies but they charge too much amount of money for old model cars. Finally, all thanks to my friend they have recommend me to approach ace rentals and it was really worth it. Thank you so much and I really appreciate your kind and heartfelt service to me.

27 marca 2024
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Odpowiedź od Ace Rent A Car - Australia

Dear Kinley, Thanks a lot for such a fantastic review of our services. We look forward to seeing you again. Regards, Team Ace Rent A Car, Victoria Park

Oceniono na 5 z 5

reliable

reliability

28 marca 2024
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Odpowiedź od Ace Rent A Car - Australia

Thanks & Regards, Team Ace Rent A Car, Perth

Oceniono na 5 z 5

They were very compassionate to my…

They were very compassionate to my circumstances, re the death of my son. I was so moved to think that people can still care.

26 marca 2024
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Odpowiedź od Ace Rent A Car - Australia

Dear Kathy, We are deeply sorry for your loss. Compassion is what makes us human. May God give you strength to bear your loss. Kind Regards, Team Ace Rent A Car, Mandurah

Oceniono na 5 z 5

Experienced great customer service

Experienced great customer service, clean vehicle, easy online booking.

23 marca 2024
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Odpowiedź od Ace Rent A Car - Australia

Dear Connie, Thanks a lot for your kind words of appreciation for our team. We look forward to welcoming you again. Regards, Team Ace Rent A Car, Victoria Park

Oceniono na 5 z 5

Amazing service

Amazing service, polite staff

25 marca 2024
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Odpowiedź od Ace Rent A Car - Australia

Dear Roisin, Thanks a lot for appreciating our staff and services. Kind Regards, Team Ace Rent A Car, Victoria Park, Perth

Oceniono na 5 z 5

Perfect service as expected

Perfect service as expected. Thanks

24 marca 2024
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Odpowiedź od Ace Rent A Car - Australia

Thanks for appreciating our services David. Look forward to welcoming you again. Cheers, Team Ace Rent A Car, Perth

Oceniono na 5 z 5

Great staff

Realy good staff
Also cars are in good nick

22 marca 2024
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Odpowiedź od Ace Rent A Car - Australia

Dear Ross, Thanks a lot for appreciating our team and services. Look forward to seeing you soon. Regards, Team Ace Rent A Car, Redcliffe

Oceniono na 5 z 5

Cudos to Ace

Well done Ace, the rental experience was made very easy by the staff member who was polite, courteous and attentive to detail. This was all at short notice by a "walk-in" rental.

21 marca 2024
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Odpowiedź od Ace Rent A Car - Australia

Dear Francis, Thanks a lot for appreciating our staff and services. Look forward to welcoming you again. Regards, Team Ace Rent A Car, #Redcliffe

Oceniono na 5 z 5

Lovely friendly very helpful staff

Lovely friendly very helpful staff. Very smooth registration. Good clear explanation of charges, fuel etc. and so far a really nice car to drive.

22 marca 2024
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Odpowiedź od Ace Rent A Car - Australia

Dear Heather, Thanks a lot for appreciating our services and staff. Glad to hear that your car rental experience was smooth. Have a fantastic week ahead. Kind Regards, Team Ace Rent A Car, #VictoriaPark

Oceniono na 5 z 5

Pross the outstanding service Boss

Pross was just outstanding in his customer service with nothing being too hard to handle, very accommodating to my situation - can highly recommend Ace Rent A Car

22 marca 2024
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Odpowiedź od Ace Rent A Car - Australia

Dear Rob, Thanks for appreciating our staff and services. Don't be a stranger, you are always welcome to drop in for a cup of coffee if not renting cars. Regards, Team Ace Rent A Car, Victoria Park

Oceniono na 2 z 5

Getting all the facts right first up

1. It is critical that a Car Book is with the car - so you know the controls of the car, basic features, tyre pressure required for different loads and MOST IMPORTANTLY OF ALL THAT YOU DO NOT PUT PETROL IN A DIESEL CAR... cost to me all up $850. You have been up since 2.00am -- now 2.30pm - hundreds of kilometres and you make this mistake as you were not told and did not know it was diesel even though you peppered the agent with heaps of questions about the car not having a book you forgot this one critical question.

2. It is important to know if a fuel debt is against the car... NO ... I did not walk away from paying for $158 for fuel in April 2023 --- ok ok you have camera footage to prove this against the number plate of this car?? -- but this is a hired van... not mine. Look you are stuck in the bush and now as well as being embarrassed accused of a default payment (now in March 2024) you are messed about with getting fuel...their response ... ok ok you look honest ... good grief.

The car/van should be marked it is a Hired Vehicle - cheapest advertising of all...paul thomas 0472703447

11 marca 2024
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Odpowiedź od Ace Rent A Car - Australia

Dear Paul, Thats a nice detailed experience that you have written. However, you have conveniently forgotten to mention that you signed the contract and the vehicle inspection report which clearly says that it is a Diesel vehicle. Moreover, there is a bold sticker on the Toyota van that you hired, clearly stating "Diesel" on the fuel lid. Its your mistake wise guy and you paid for it. I hope you learn from it and never make this mistake again. Next time when you drive long distance, we would recommend a strong dose of coffee. Have a good life. Thanks, Ace Rent A Car

Oceniono na 5 z 5

Highly Recomended

We booked KIA carnival for 8 people and had a very comfortable trip to Albany.

13 marca 2024
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Odpowiedź od Ace Rent A Car - Australia

Dear Ujjwal, Thanks a lot for your appreciating our services. Regards, Team Ace Rent A Car, Perth

Oceniono na 5 z 5

The vehicle was perfect for our needs…

The vehicle was perfect for our needs and comfortable for 6 passengers.
The navigation system was outdated - our only concern

16 marca 2024
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Odpowiedź od Ace Rent A Car - Australia

Dear Gregory, Thanks a lot for appreciating our services. Toyota navigation system is a standard piece of tech installed in all the toyota vehicles. Maybe next time we can give you an external GPS which is a latest tech piece we have. Kind Regards, Team Ace Rent A Car, Perth

Oceniono na 5 z 5

Good cars straightforward people .

Good cars straightforward people .

15 marca 2024
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Odpowiedź od Ace Rent A Car - Australia

Dear Balram, Thanks a lot for appreciating our services. You have a nice day. Kind Regards, Team Ace Rent A Car, Perth

Oceniono na 5 z 5

Great people Well managed

Great people Well managed. Been dealing with them for years. Would recommend to anyone

15 marca 2024
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Odpowiedź od Ace Rent A Car - Australia

Dear Rod, Thanks a ton for being our regular customer. We are grateful and we look forward to welcoming you again. Kind Regards, Team Ace Rent A Car, Perth

Oceniono na 5 z 5
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Odpowiedź od Ace Rent A Car - Australia

Dear Ranjdar, Thanks for your appreciating our services. Regards, Team Ace Rent A Car, Perth

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