Bought two sundress different materials, styles, same size (large ) as 16 in most shops, eg M&S although took that from accessorise fitting guide. Fit was very good although must say frocks were not c... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I haven’t received my order yet. I received an email stating my order had been dispatched on 18th May and was informed Evri had received my order today 21st May. Does it really take 4 days before the... Zobacz więcej
It was super easy to order online and have it delivered to my local store. Also, I’d accrued some loyalty points which was a pleasant surprise. The products are gorgeous! A trilby hat and bohemian ear... Zobacz więcej
I ordered shoes for next day delivery to wear for an event. Unfortunately they didn't arrive on time due to Evri courier!! Also I am sure I ordered a 6 my normal size but was sent a 5!!
Informacje dotyczące firmy
- Sklep z dodatkami
- Sklep z torbami i walizkami
- Sklep z walizkami i torbami
- Sklep z torebkami
- Sklep jubilerski
- Sklep z odzieżą damską
Napisane przez firmę
New women's fashions accessories have landed! Our Accessorize bags, purses, jewellery, shoes, accessories, gifts and beachwear will get you up-to-the-moment.
Dane kontaktowe
Zjednoczone Królestwo
- accessorize.com
4,0
Dobra
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very disappointed with Richmond branch
I picked up some flip flops which I ordered online, they were giant, though I ordered a S, plus cheap looking. The staff refused to issue a refund because I had not my cc with me, which I used for the online purchase. I had other cards and identification, but they remained unbendable. Very poor, I am a frequent customer, but ll now think twice ordering. I want my money back!
1 maja 2026
Opinia niezależna
Odpowiedź od Accessorize.com
We are sorry to hear you were disappointed with the product and frustrated by your experience in store. We appreciate this was inconvenient, particularly as you had identification and alternative payment cards with you at the time.
However, for security and fraud-prevention reasons, all refunds for card purchases must be returned to the original payment card used for the transaction. Unfortunately, our store teams are unable to make exceptions to this policy under any circumstances.
We apologise for any disappointment caused and appreciate your feedback regarding both the product quality and the service you received. Your comments will be shared with the relevant teams for review.
Great price (on sale) and fast delivery.
7 maja 2026
Very bad customer service &horrible lady
Very bad customer service , horrible lady commented on my perished mum, very amazing products love the products horrible lady i was going to buy a ring but the lady made me sad so i didnt buy it for my fiance . Not impressed. 1/5 stars
8 maja 2026
Opinia niezależna
Odpowiedź od Accessorize.com
We're very sorry to hear about the upsetting experience you had in our store. We appreciate you bringing this to our attention. if you wish to reach out to our customer services team with details of which store this incident occurred in we'll be happy to follow this up further.
Easy online ordering
Easy online ordering. Scarves were very thin material, ideal for the summer.
6 maja 2026
Odpowiedź od Accessorize.com
We're happy to hear that the online ordering was easy. Thank you for the feedback on our scarves; we appreciate you mentioning the thin material.
Lovely tassel necklace
Lovely tassel necklace! Click & collect was super easy! Happy customer!
8 maja 2026
Odpowiedź od Accessorize.com
Hello, thank you for your review, if your order timeframe has been and gone please reach out to our team at customerservices@monsoon.co.uk and they will be happy to help. Please be aware that our delivery timeframe at this time is 2-4 working days and this does not include weekends or bank holidays.
In the meantime, you may still receive a Trustpilot review request as we are asking customers for feedback regarding their experience on the site. This is not a product review which you will receive separately.
We hope that this is of some assistance.
Many thanks,
delivered in time and well wrapped.
5 maja 2026
Lovely bag have this in two colour …
Lovely bag have this in two colour ways.
Quick delivery picked up same day.
8 maja 2026
Easy to order
Easy to order, had to collect from Rushden when living in Northampton was a bit of a pain wish npton still had Thier shop. I.e petrol getting over there but got in the sale so saved a bit. Staff very helpful and extra off if we spent in the store on the day as we did click collect. Staff very quick to find order & very friendly. Would order again. Thank you
5 maja 2026
Next day delivery is not next day
I ordered an item for next day delivery, expecting it to arrive the next working day, which would have been Wednesday. By Wednesday afternoon it was still not showing as out for delivery with Evri, and what's more my Evri email said it had been sent as standard service. I had ordered a handbag for a Wedding outfit for the weekend (hence needing it delivered that week), so I phoned customer service. Despite the fact it clearly wasn't going to be delivered that day, the person I spoke to told me she couldn't ask Evri to stop and return the item until the day after it should have been delivered, and to phone again the next day if it hadn't come. When I phoned around Midday the next day (Thursday), she told me it was now probably too late to do a stop and return?! I ended up having to order another bag with a different company, which thankfully did actually turn up as next day. The order has just appeared this evening (Monday), a full six days after I placed a next day delivery order, and I now have all the hassle of having to return it, plus waiting for a refund, as the event I planned to use it for has been and gone.
4 maja 2026
Odpowiedź od Accessorize.com
We regret that your next-day delivery arrived late, impacting your event. We're sorry for the incorrect shipping service and the inconvenience of returning the item. We'll review this internally to improve our delivery process and customer service. We appreciate your feedback.
Lovely gold leather bag
Lovely gold leather bag, even better with 20% off! Has long strap for cross body, as well as short one for shoulder. Seems good quality and not ‘too’ gold-y.
5 maja 2026
The Items I Brought from Accessorise…
The Items I Brought from Accessorise Were Beautiful. The Jewellery Was So So Pretty And A Really Fab Price. Thank You Accessorise. 😊
5 maja 2026
Happy with my sandals and the order
Easy website to use and useful order tracking and updates. Love my new sandals too!
2 maja 2026
Order cancelled with no reason given
You cancelled my order with no reason given and I know it wasn’t lack of stock - very frustrating.
7 maja 2026
Odpowiedź od Accessorize.com
Hello,
Thank you for getting in touch.
We can confirm the item in your order has been marked on your order as 'Unable to Fulfil' and therefore cancelled. An email advising you of this was sent at the time of cancellation.
We are truly sorry for any disappointment caused by this and this only occurs when our team are picking items for orders to be shipped.
Therefore, your cancellation notice will occur when and if other items are being shipped to you. Sadly, until shipped no online order is 100% guaranteed hence why payment is not physically taken from the customer until despatch, these funds are ring fenced by your bank and held by them.
The item was most likely confirmed as in stock at the time, however during the packing process we have found this item to be unavailable. It is a common process which can occur with any online retailer and tends to be more common during busier sale period due to the high volume of orders being placed.
As this item has not been dispatched, as mentioned, rest assured you have not been fully charged as we only charge upon despatch, therefore any pending funds held by your bank will be cancelled and will revert back to your original method of payment within 10 working days (this will not show as a refund). Please note this timeframe is dependant on your banks policies. This is also stated on your cancellation email.
As no payment has been taken for your order we're unable to offer an alternative option.
Once again, we are terribly sorry for any upset or inconvenience caused by this matter.
Kind regards,
Quick and easy transaction
Ordered very easily online, quick delivery with no charge which was great and collected from my local store. Lovely good quality item.
5 maja 2026
Item came broke and with missing parts
5 maja 2026
Odpowiedź od Accessorize.com
We regret the damaged item and missing parts. We'll investigate to prevent this issue from recurring. Thanks for the feedback.
This is a great company and it’s been…
This is a great company and it’s been around for years! They are obviously doing something right!
They have a good selection of holiday items and accessories I ordered a couple of items and I must say the quality is very good for the price! Somehow they have continued to provide quality over quantity!
5 maja 2026
My phone bag was everything I wanted
My phone bag was everything I wanted, a small bag, across the body and lightweight. Design is lovely and eye catching.
7 maja 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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