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Ableworld - Southampton Recenzje 

189
Wynik TrustScore: 4.5 na 5

4,7

42-46 Portsmouth Road, Woolston, SO19 9AD Southampton, Hampshire, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We needed a stairlift installed very quickly and AbleWorld in Woolston Southampton came up trumps. I phoned with my enquiry on a Wednesday, their consultant Jeff came on Thursday to discuss options a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very helpful chap called Dean in Southampton. Very knowledgable about the different products and helped us make an informed decision on a walker for my Wife's nan.

Reakcja na opinię

Oceniono na 5 z 5

Hi I visited your Woolston, Southampton, Hampshire store with my mum on Friday 15th of May. Mum needed a new single recliner and we were helped by Dean, who couldn’t have been more helpful, guided us... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Needed a wheelchair for my wife who has advanced dementia and mobility problems. We are both 80, I am sole carer and with Parkinson's so lugging a 'normal' wheelchair about is not good, similarly my w... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Dostawca sprzętu dla osób z ograniczoną mobilnością
  2. Dostawca sprzętu dla niepełnosprawnych
  3. Dostawca sprzętu i zapasów do szpitali
  4. Sklep z wózkami inwalidzkimi

O Ableworld - Southampton

Napisane przez firmę

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Dane kontaktowe

  • 42-46 Portsmouth Road, Woolston, SO19 9AD, Southampton, Hampshire, Zjednoczone Królestwo

  • 023 8044 0000

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

189 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(189)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 340

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Oceniono na 5 z 5

Good prompt support given.

Dean made sure that the wheelchair was fixed quickly. This shop is always helpful and supports its customers

13 lutego 2023
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hello Eleanor,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Dean at Ableworld Southampton was able to help fix your wheelchair quickley. It's also great to hear that the team at Ableworld southampton are always helpful and support our customers. We hope to welcome you back in-store again.

Take care
Ableworld

Oceniono na 5 z 5

Welcoming woolston store

Dean at the woolston, Southampton store was super helpful. It was my second visit.
Dean listened and understood exactly what I was asking for and I left very happy with my purchase.
Thank you so much

11 lutego 2023
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hello Teresa,

Thank you for taking the time to leave us this excellent review. We are so pleased to hear that Dean at Ableworld Southampton was helpful and was able to understand your needs to help find the prefect product for you. We hope to welcome you back in-store again.

Take care
Ableworld

Oceniono na 5 z 5

Hearing Dogs for Deaf People…

I work for Hearing Dogs for Deaf People and needed to assess one of my dogs in training to see if he would cope in a home with a stairlift. I explained this to a man on the phone who told me we'd be welcome to visit, and once we arrived, Dean listened to what we needed and kindly demonstrated a stairlift for us so that I could video the dog's response. Thanks to this kindness & understanding, I can now look to place our Hearing Dog with a client with mobility issues. Great service - even though we weren't strictly customers! Thank you.

9 lutego 2023
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hello Karin,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Dean at Ableworld Southampton was able to help assist and help you. We hope your hearing dog finds a client to help. We also hope to welcome you back anytime.

Take care
Ableworld

Oceniono na 5 z 5

Dean who served us was very helpful and…

Dean who served us was very helpful and friendly. nothing too much trouble. Very happy with the service we received.

4 lutego 2023
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hello,

Thank you for taking the time in leaving us this excellent review. We are delighted to hear that Dean from Ableworld Southampton was very helpful and friendly. It's also great to hear that nothing was too much trouble. We hope to welocme you back in-store again.

Take care
Ableworld

Oceniono na 5 z 5

so helpful

If you have elderly parents, entering their world of increasing frailty and loss of mobility is pretty scary. What you really need is somewhere like this! Staff who are patient, understanding, and go out of their way to help you choose the right product(s). Have always been impressed with Ableworld. Recently parents moved into residential care and we were at a loss to think of who might help us move their 2 riser/recliner chairs. One email to Ableworld Woolston solved it. For a reasonable price they could do the removals, including another item for no extra cost. The guys turned up promptly, packed and unloaded the other end and set up the chairs in their new location. Could not have asked for more - thank you Dean and colleague!

26 stycznia 2023
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hello,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that the team at Ableworld Southampton were able to help move your paresnts riser recliner chairs into their new residential home. Its also great to hear that the team are patient, understanding, and go out of their way to help you choose the right products. We hope to see you again.

Take care
Ableworld

Oceniono na 5 z 5

Excellent and friendly service from Meg and Jackie

Excellent and friendly service from Meg and Jackie in the Wolston Southampton.

29 stycznia 2023
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hello Ralph,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Meg and Jackie at Ableworld Southampton provided a excellent and friendly service. We hope to welcome you back in-store again.

Take care
Ableworld

Oceniono na 5 z 5

Absolutely wonderful staff

I have used Ableworld in Woolston, Southampton a lot over the last few years and I can’t sing the staffs praises highly enough. I visited them with my partner and her elderly mother who has dementia to look at wheelchairs. Dean was wonderful. He was very professional, offering great advice in a caring way without any pressure. I think we were in the shop for over an hour and although we identified the perfect wheelchair for her she just couldn’t make a decision due to her dementia. I am sure we will be back for it when she can commit to it. We wanted to make the decision for her but it would have stressed her more. The only thing we bought was a £3 tool to help doing up buttons. It certainly won’t be Dean’s biggest sale of the day but my partner and I would give Dean a 10 star review if we could. Very well done Dean. Guy and Jane,

21 stycznia 2023
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hello Guy,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Dean from Ableworld Southampton was very professional, offering great advice in a caring way without any pressure. We hope to welcome you back again.

Take care
Ableworld

Oceniono na 5 z 5

i went into buy a mobility scooter in…

i went into buy a mobility scooter in ableworld woolston southampton. dean explained everything perfectly and set up the perfect bundle of the things i needed. also the other man sorry i forgot your name helped and delivered the same day. thank you so much for your help and for helping pick the right one for me

14 stycznia 2023
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hello Sammy,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Dean from Ableworld Southampton was able to provide knowledge and help find products to meet your needs. We hope to welcome you back in-store again.

Take care
Ableworld

Oceniono na 5 z 5

Always helpful

We have been using ableworld for our elderly mother for a few years now having a stair lift fitted (having to have it taken out due to flood in house and then reinstated) we have bought a number of things in which to aid our mother to live in her own home we find every member of staff extremely helpful and would thoroughly recommend ableworld woolston

13 stycznia 2023
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hello Lorraine,

Thank you for taking the time to leave us this excellent review. We are delighted that the team at Ableworld Southampton was extremely helpful on your visit. We look forward to welcoming you back in-store again.

Take care
Ableworld

Oceniono na 5 z 5

technical mind explaining things for my…

technical mind explaining things for my simple mind, I had some queries about some equipment to help with stairs and I am NOT technically minded at all. Dean Rofe was a lad who put it in a way I could understand and put me at ease with what i need to discuss with family - definately gonna grab him when I come back to buy - good kid

5 stycznia 2023
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hello Peter,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Dean was able to help answer any queries you may have had. It's also fantastic to hear you now feel at ease. We hope to welcome you back in-store again.

Take care
Ableworld

Oceniono na 5 z 5

I brought my Grandmother into the…

I brought my Grandmother into the Southampton Branch as she was having issues with getting out of her chair which was very low down and she struggled daily. We thought we would take a trip to this branch whilst we was in the area visiting relatives, So see what we could get to help her, upon arrival we was greeted with a smile and Friendly man - Dean. He showed us both and discussed the option for my Grandmother. She sat in each chair and showed her how each one worked. There was a really lovely selection of chairs which to help my really fussy grandmother to pick from. Dean was exceptional and even offered us a hot drink which was well needed on a cold day. Thank you to Dean what a lovely man to help us both. We will be using Ableworld again in the future.

4 stycznia 2023
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hello Becky,

Thank you for taking the time to leave us this excellent review. We are thrilled to hear that Dean at Ableworld Southampton was able to help your grandmother pick the perfect riser recliner chair. We hope to welcome you back in the near future.

Take care
Ableworld

Oceniono na 5 z 5

I have now dealt with Dean a few times…

I have now dealt with Dean a few times during my research to find the right product. He has been most helpful each time - Polite, listening to my requirements and able to recommend or talk through the best solution. Would absolutely recommend Dean. 5 Stars!!

12 stycznia 2023
Opinia niezależna
Logo Ableworld - Southampton

Odpowiedź od Ableworld - Southampton

Hello Chloe,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Dean from Ableworld Southampton was able to help you find the right product to meet your needs. We hope to welcome you in-store in the near future.

Take care
Ableworld

Oceniono na 5 z 5

I was having issues of wetting myself…

I was having issues of wetting myself embarrassingly while out and about and sore Ableworld may be able to help. I was a little embarrassed to go, but I must say young Dean at the southampton branch put me right at ease. He talked me through what they had and recommended the disposable briefs and some pads to help me when I fall short. He put me at ease wearing this kind of thing, as jokingly or not he said he wears them on a night out. But seriously very professional and made a very uncomfortable old man feel at ease so thank you Dean - I will be back.

3 stycznia 2023
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hello Phil,

Thank you for taking the time to leave us this excellent review. We are thrilled to hear that Dean at Ableworld Southampton was able to help and put you at ease on your visit. We hope to see you again soon.

Take care
Ableworld

Oceniono na 5 z 5

We had brilliant service from Dean at…

We had brilliant service from Dean at Ableworld, from the first phone call in the morning to the service we received when we got there; he was friendly and polite. Dean told us what days & times he would be available to repair my Dad’s wheelchair and was able to fix it whilst we waited. The other lady on the shop was very friendly as well but unfortunately I didn’t get her name.

27 grudnia 2022
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hello Meikle,

Thank you for taking the time to leave us this excellent review. We are thrilled to hear that Dean at Ableworld Southampton provided fantastic service on your visit. We are also pleased to hear that your dad's wheelchair was able to be fixed quickly. We do hope to welcome you back in-store again.

Take care
Ableworld

Oceniono na 5 z 5

Replacement seat needed

Replacement seat needed for a relative's mobility scooter. First class attention from polite, professional staff (Asst Mgr Peter) at Woolston, Southampton branch. Good communication at every stage of the process.

6 stycznia 2023
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hello Alan,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Peter at Ableworld Southampton was able to provide good communication and help when your relative's mobility scooter needed a replacement seat. We hope to welcome you back in-store again.

Take care
Ableworld

Oceniono na 5 z 5

Great Service in Woolston store

A nut and bolt had fallen off my disabled daughter's wheelchair and had a temporary fix. I asked Dean for the correct bolt and he was kind enough to not only replace that but check the other bolts and worn fittings at the same time. Excellent service, would definitely recommend Ableworld to anybody else.

29 grudnia 2022
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hello,

Thank you for taking the time to leave us this excellent review. We are so pleased to hear that Dean from Ableworld Southampton provided great service when helping you fix and check over your daughter's wheelchair. We hope to welcome you back again.

Take care
Ableworld

Oceniono na 5 z 5

Excellent service in Woolston

Just returned from Ableworld in Woolston where we have been several times before. As soon as we entered the shop we were served by Dean who was incredibly friendly and knowledgable and couldn’t do enough for us.He helped us choose the most suitable wheelchair which we are more than happy with. Cannot fault the service. Thank you very much.

29 grudnia 2022
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hello Monica,

Thank you for taking the time to leave us this fantastic feedback. We are thrilled to hear that Dean from Ableworld Southampton provided a helpful and friendly service. It's also great to hear that Dean was able to help find the correct wheelchair to meet your needs. We hope to welcome you back again.

Take care
Ableworld

Oceniono na 5 z 5

I won’t think of going anywhere else…

I won’t think of going anywhere else for my specialised equipment. Today the brakes on my triwalking came loss. Popped into the shop Jeff tighten the screws in minutes. Great service with a smile, what more could you ask for. Thank you

5 grudnia 2022
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hello Linda,

Thank you for taking the time to leave us this fantastic review. We are so pleased to hear that Jeff from Ableworld Southampton was able to help you quickly fix your Tri-Walker. We hope to welcome you back in-store again soon.

Take care
Ableworld

Oceniono na 5 z 5

Needed a punctured tyre replaced and as soon as possable

Needed a punctured tyre replaced and as usual prompt and polite service Stewart came within a couple of hours from my phone call which was great. Always great service from this store

12 listopada 2022
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hello,

Thank you for taking the time to leave us this great review. We are so pleased to hear that Stewart from Ableworld Southampton was able to come out and fix your punctured tyre promptly and also provide great service. We hope to see you again in the near future.

Take care
Ableworld

Oceniono na 5 z 5

A Very Professional Job

We needed a stairlift for my wife who struggles to get upstairs. On calling the Southampton store, we received a quote within 48 hours and decided to go ahead. The installation took place just a couple of days later by Steve who was kind and considerate throughout. The installation took about 2 hours plus another 30 minutes when he carefully explained to my wife how she should use the lift.
It was a very good experience throughout.

24 października 2022
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hello Dennis,

Thank you for taking the time to leave us this great review. We are so pleased to hear that Steve one of Ableworlds engineers was kind and considerate when having your stairlift installed. We hope you enjoy your new stairlift and hope to see you again in-store.

Take care
Ableworld

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