Hi I visited your Woolston, Southampton, Hampshire store with my mum on Friday 15th of May. Mum needed a new single recliner and we were helped by Dean, who couldn’t have been more helpful, guided us... Zobacz więcej
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Zobacz, co mówią recenzenci
Julie & Peter were amazing. I took my mum there to get a stroller. We looked at multiple strollers and because mum has two steps up to her house they constructed a makeshift step for her to maneuver o... Zobacz więcej
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Recently had need for a new mobility trolley for my sister. Popped into our local Ableworld in Shrewsbury knowing very little about what we needed. The expert assistant manager Mark took excellent car... Zobacz więcej
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We visited abelworld Southampton in November last year and bought a abelworld Apex Amulite. I have been using it in and around Southampton for the last 6 months, after having neurosurgery on m... Zobacz więcej
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Informacje dotyczące firmy
- Dostawca sprzętu dla osób z ograniczoną mobilnością
- Dostawca sprzętu i zapasów do szpitali
- Sklep z wózkami inwalidzkimi
O Ableworld
Napisane przez firmę
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Dane kontaktowe
Stapeley Technology Park, London Road, CW5 7JW, Stapeley, Zjednoczone Królestwo
- 08000965440
- support@ableworld.co.uk
- ableworld.co.uk
4,5
Doskonała
2 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Happy customer
Hi I visited your Woolston, Southampton, Hampshire store with my mum on Friday 15th of May. Mum needed a new single recliner and we were helped by Dean, who couldn’t have been more helpful, guided us on the best chair suitable for my mum. Thank you Dean for your expert help and knowledge much appreciated.
Kind regards Mrs Chambers (my mum)
15 maja 2026
Opinia niezależna
Odpowiedź od Ableworld
Hi Mrs Chambers, thank you very much for taking the time to leave such a lovely message. We’re delighted to hear that Dean was able to assist you and your mum so well during your visit to our Woolston store. We’ll be sure to pass on your kind words to him – he’ll be thrilled to know he made a difference.
Thank you once again for your kind feedback. If you need any further assistance, please don’t hesitate to get in touch.
Kind regards,
Ableworld
We went to Newport to buy a recliner…
We went to Newport to buy a recliner and received excellent service. Sam the assistant manager was absolutely brilliant . He was very knowledgeable, patient and kind. I would not hesitate to recommend them.
16 maja 2026
Opinia niezależna
Odpowiedź od Ableworld
Hi Emma, Thank you for your wonderful review! We're delighted to hear that you received excellent service from Sam and that your experience was so positive. We truly appreciate your kind words and recommendation. We look forward to helping you again in the future!
Kind Regards,
Ableworld
I have been paying almost £20 per month…
I have been paying almost £20 per month for yearly servicing. It's been well over a year now. When I rang to see when my service was going to happen I was told I would be put on a list and the wait would be about 12 weeks!
In effect I've paid almost £240 for nothing!
14 maja 2026
Opinia niezależna
Odpowiedź od Ableworld
Hi Mrs Eleanor, we are extremely sorry to hear about the delay you have experienced with your servicing, and we completely understand your frustration. Unfortunately, due to unforeseen circumstances, we are currently experiencing a temporary backlog in your area.
Our team is working as quickly as possible to reduce the backlog of services in this particular area, whilst also prioritising urgent repairs and essential installations. We appreciate this is not the level of service you expected when paying for your cover plan, and we sincerely apologise for the inconvenience caused.
We understand that your service has now been booked in. Should you have any concerns in the future, please contact our Customer Services team.
Kind Regards,
Ableworld
We visited abelworld Southampton in…
We visited abelworld Southampton in November last year and bought a abelworld Apex Amulite.
I have been using it in and around Southampton for the last 6 months, after having neurosurgery on my lower back.
We spoke and bought the mobility scooter though Dean. He gave us the run through and we've had no problems with it.
It has helped me greatly since being over here. I shall be leaving it here with family as I may just need it again 😃.
Thank you gor a truly great service.
Ian Goss
Falkland islands 🇫🇰
27 listopada 2025
Opinia niezależna
Odpowiedź od Ableworld
Hi Ian, thank you for sharing your kind words. We're so pleased to hear that the Apex Aluma Lite has helped you and that you had a good experience with us, especially with Dean’s help. It’s wonderful to know it’s made a positive difference for you. We wish you all the best, and you're always welcome back if you need anything in the future. Safe travels and take care!
Thank you,
Ableworld
Customer care when needed
The staff bent over backwards to help
They did the best for us with discounts help
And support and ok a bit pricy but big thanks
7 maja 2026
Opinia niezależna
Odpowiedź od Ableworld
Hi Steve, thank you for your kind words. We're glad the staff could help and support you, and we really appreciate your thanks. We always try to do our best for our customers. Your feedback means a lot to us, and we look forward to seeing you again!
Kind Regards,
Ableworld
Recommend Ableworld Wigan
Recommend Ableworld Wigan. Peter was very helpful. 5 stars!
9 maja 2026
Opinia niezależna
Odpowiedź od Ableworld
Hi Alison, thank you for your kind words and 5-star review! We're glad to hear that Peter was helpful and that you had a good experience with Ableworld Wigan. We appreciate your recommendation and hope to see you again soon!
Kind Regards,
Ableworld
Simply the best.
My wife and I called at Ableworld Wigan recently and were greeted by Peter and Julie. We only popped in to buy a walking stick but the attention we received from both was quite exemplary. You could never meet a more friendly, courteous and knowledgeable couple. Many, many, thanks to both.
5 maja 2026
Opinia niezależna
Odpowiedź od Ableworld
Hi Johanna, thank you very much for your kind words. We’re delighted to hear that Peter and Julie looked after you so well. Your feedback means a lot to us. If you ever need anything else, please feel free to visit us again. Many thanks!
Kind Regards,
Ableworld
Julie & Peter were amazing!
Julie & Peter were amazing. I took my mum there to get a stroller. We looked at multiple strollers and because mum has two steps up to her house they constructed a makeshift step for her to maneuver over. This allowed us to establish any possible issues she may have. We tried several and although not the cheapest, we brought one after being at the store for 2 hours. Julie & Peter provided constructive reasoning as to which stroller would suit mum best and now she has a new lease of life, feeling stable whilst walking, and managing to get the stroller in and out of the house. Just wanted to say a big thank you to both of Peter & Julie for being understanding and patient. Could not recommend them enough.
2 maja 2026
Opinia niezależna
Odpowiedź od Ableworld
Hi Pam, thank you so much for your lovely message. We’re very happy to hear that Julie and Peter could help you and your mum. It’s great to know she feels more stable and confident with her new stroller. We really appreciate your kind words and your recommendation. If you need any more help in the future, please don’t hesitate to get in touch.
Kind Regards,
Ableworld
Staff extremely helpful and polite.
Staff extremely helpful and polite.
Needed new batteries for a scooter, Went to Ableworld, Stockton-on-Tees for 'Help'. Both ladies very helpful. especially Gemma, who installed the new batteries for me, when I thought I was being 'cheeky' asking!
No hesitation with 5 stars. Enjoyable experience
5 maja 2026
Opinia niezależna
Odpowiedź od Ableworld
Hi Alan, thank you for your lovely comment! We’re glad Gemma and the team could help you. No question is too cheeky – we’re happy to assist. Thanks for choosing Ableworld, and we’re pleased we could make things easier for you!
Kind regards,
Ableworld
Took mum today to get a new lighter…
Took mum today to get a new lighter scooter- store manager Andrea and also Julie were both fantastic and knowledgeable in helping us choose and appropriate scooter!! Andrea was just brilliant took the time to help mum and guided her in trying different models!!! Cannot thank you you enough for making it an enjoyable and stress free experience for my mum
4 maja 2026
Opinia niezależna
Odpowiedź od Ableworld
Hi Miss Katie, thank you so much for your kind words! We’re delighted to hear you had a great experience with Andrea and Julie. It’s wonderful to know they made it easy and enjoyable for your mum. We really appreciate your feedback and thank you for choosing us.
Kind regards,
Ableworld
My brother recently bought a mobility…
My brother recently bought a mobility scooter from the Wigan store. The staff were extremely helpful and gave him genuine advice without trying to push any of their products. I would recommend them to anyone.
29 kwietnia 2026
Opinia niezależna
Odpowiedź od Ableworld
Hi Janet, thank you very for your kind words. We're delighted to hear that your brother had a positive experience at our Wigan store and that our staff were able to assist him genuinely and without any pressure. We truly appreciate your recommendation and look forward to helping you or your family again in the future.
Kind regards,
Ableworld
At last some response but should not have been needed to chase.
Further to my previous review where I had heard nothing more about my complaint in spite of being promised to phone back.
I have today again been in touch and asked to speak to a Manager.
The person I spoke to said a letter had been sent but not received, to say they had now decided to replace the unit only free of charge, to enable the foot rest to be adjusted safely for use.
A suggestion I had put to them.
If I hadnt been aware of the risk it could have been dangerous and should have surely been checked after installation.
But now give them credit for listening to my complaint. Graham J
1 maja 2026
Opinia niezależna
Odpowiedź od Ableworld
Hi Graham, thank you for your review. We want to let you know that we have been investigating your case, and today we have responded to your previous review.
We appreciate your patience and are glad that your concerns are being addressed. Our team has now decided to replace the unit free of charge, as a solution to ensure the footrest can be adjusted safely.
We understand the importance of safety and apologise for any inconvenience caused. Thank you for bringing this to our attention, and for giving us the chance to listen and improve.
Kind regards,
Ableworld
I had a wheelchair that needed a brake…
I had a wheelchair that needed a brake service & check over before our travel abroad. No time to book it in .Stephen kindly made time to do the service & reassuring all was good.
I dealt with Matt a few days later when purchasing a chair for my husband. Again very helpful with advice & patient with his customer. Very pleased with Ableworld staff in Cheltenham.
24 kwietnia 2026
Opinia niezależna
Odpowiedź od Ableworld
Hi Carmel, thank you very much for your kind words. We're glad Stephen was able to help with the wheelchair brake service and that everything was sorted in time for your trip. It's also great to hear that Matt was helpful and patient when you were choosing a chair for your husband. We really appreciate your positive feedback and are pleased you had a good experience with our team in Cheltenham. We look forward to helping you again in the future.
Kind Regards,
Ableworld
Totally Unreliable Ableworld Stairlift
The engineers who come to repair our Ableworld stairlift are lovely. We know several of them quite well now, as the stairlift has been breaking down at least every three weeks for many months now. We have had to go onto their 'gold' service.which gives 24/7 coverage for breakdowns. which is expensive and we still don't have a reliable stailift. This week it has broken down three times so far.
29 kwietnia 2026
Opinia niezależna
Odpowiedź od Ableworld
Hi Truprint, thank you for taking the time to share your experience—we’re really sorry to hear how frustrating and disruptive this has been for you.
We appreciate your kind words about our engineers, but we completely understand that repeated breakdowns and the need for ongoing callouts is something we need to investigate for you.
We would like to look into this as a priority and find a lasting solution for you, therefore would you be so kind to contact us on support@ableworld.co.uk with your name and address details, so that we can look into this for you.
Thank you for your patience, we are committed to getting this resolved promptly for you.
Kind regards,
Ableworld
Amazing and kind service from Dean
Amazing and kind service from Dean. He tightened my footrests and got me a new fitting for my rollator.
Always very helpful.
29 kwietnia 2026
Opinia niezależna
Odpowiedź od Ableworld
Hi Angela. thank you for your kind words. We’re glad Dean could help and that you’re happy with the service. If you need anything else, please let us know.
Kind Regards,
Ableworld
First time visit
The store manager at Northwich Cheshire served me today and she was amazing. Explained everything to me clearly and she was very knowledgeable. No pressure selling. I was buying my 1st mobility scooter. Can highly recommend.
27 kwietnia 2026
Opinia niezależna
Odpowiedź od Ableworld
Hi A Bailey, thank you for your kind words. We're glad you had a good experience with the store manager. Enjoy your new mobility scooter!
Kind Regards,
Ableworld
⭐️⭐️⭐️⭐️⭐️ 5‑Star Review for Richard & Shaun…
⭐️⭐️⭐️⭐️⭐️ 5‑Star Review for Richard & Shaun at Ableworld Cardiff
I cannot praise Richard and Shaun at Ableworld Cardiff highly enough. From the very first phone call, Shaun was incredibly kind, patient, and understanding. I rang to ask whether they could help with my mother‑in‑law’s mobility scooter, which had suddenly stopped charging. Shaun reassured me straight away, explained the process clearly, and arranged for it to be booked in without any fuss.
Although they offer a very reasonably priced collection service, I had already packed the scooter into the car. When I arrived, Shaun came straight out to help unload it and talked me through what would happen next. Richard was also on hand, offering reassurance and confidence that they would get to the bottom of the issue.
True to their word, the scooter was diagnosed and repaired promptly — and at an extremely fair and reasonable price. There was no overcharging, no unnecessary add‑ons, just honest, professional service delivered with genuine care.
Their kindness, transparency, and willingness to go the extra mile really stood out. It’s rare to find a team who combine expertise with such a compassionate approach, and I wouldn’t hesitate to recommend Ableworld Cardiff to anyone needing mobility support or repairs.
Thank you, Richard and Shaun — you made a stressful situation so much easier, and your service was outstanding.
24 kwietnia 2026
Opinia niezależna
Odpowiedź od Ableworld
Hi Gemma, thank you for your kind words. We really appreciate you taking the time to share your experience. It’s wonderful to hear that Shaun and Richard were able to help and make a stressful situation easier for you. We always aim to provide honest and caring service, and your feedback means a lot to us. If you ever need further support or assistance, please don’t hesitate to get in touch. Thank you again for recommending Ableworld Cardiff!
Kind Regards,
Ableworld
Delivered on time and quite quick
18 kwietnia 2026
Odpowiedź od Ableworld
Hi Geraldine, thank you for your feedback. Glad to hear it was delivered on time and promptly.
Kind Regards,
Ableworld
Expert Help from Nick in Lincoln
Nick was patient and informative and offered me advice on the type of wheelchair I was interested in.
When I expressed interest in 3 types, he showed them to me and explained their features.
When I selected my preference, Nick showed me how to dismantle it and fitted it into the boot of my small car.
24 kwietnia 2026
Opinia niezależna
Odpowiedź od Ableworld
Hi Paul, thank you for your nice feedback. We're happy to hear that Nick was helpful and patient. It's great to know he could assist you with your wheelchair and show you how to fit it into your car. We look forward to helping you again soon!
Kind Regards,
Ableworld
Visited the Wigan store and Peter &…
Visited the Wigan store and Peter & Julie were amazing and very friendly and helpful I will definitely be calling in again and will be recommending the shop to people who need it. VERY VERY PLEASED.
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Ableworld
Hi Kelly, thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience at our Wigan store and that Peter and Julie made your visit so welcoming and helpful. It means a lot to us that you’d recommend us to others. We look forward to seeing you again soon.
Take Care,
Ableworld
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