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Ableworld - Southampton Recenzje 

189
Wynik TrustScore: 4.5 na 5

4,7

42-46 Portsmouth Road, Woolston, SO19 9AD Southampton, Hampshire, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We needed a stairlift installed very quickly and AbleWorld in Woolston Southampton came up trumps. I phoned with my enquiry on a Wednesday, their consultant Jeff came on Thursday to discuss options a... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

These people claimed to be mobility specialist, but they know nothing about Wheelchair’s lightweight wheelchairs. I took my 2 24 inch wheels in to have two tyres which I paid for online through an... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very helpful chap called Dean in Southampton. Very knowledgable about the different products and helped us make an informed decision on a walker for my Wife's nan.

Reakcja na opinię

Oceniono na 5 z 5

Hi I visited your Woolston, Southampton, Hampshire store with my mum on Friday 15th of May. Mum needed a new single recliner and we were helped by Dean, who couldn’t have been more helpful, guided us... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Dostawca sprzętu dla osób z ograniczoną mobilnością
  2. Dostawca sprzętu dla niepełnosprawnych
  3. Dostawca sprzętu i zapasów do szpitali
  4. Sklep z wózkami inwalidzkimi

O Ableworld - Southampton

Napisane przez firmę

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Dane kontaktowe

  • 42-46 Portsmouth Road, Woolston, SO19 9AD, Southampton, Hampshire, Zjednoczone Królestwo

  • 023 8044 0000

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

189 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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4,7

Wszystkie recenzje

(189)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 333

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Oceniono na 5 z 5

My 94 year old father is still independent and cherishing life

I have a father that has been active his whole life until at the age of 94 has started to show signs of wear and tear. Dean and Jeff were so helpful in helping me select an electric wheelchair and walker to ensure my father can still get around. They both were patient and informative in setting up and educating us on both our purchases. The ability to get around has meant my father is still independent, living on his own and cherishing life.

24 maja 2025
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hi,

Thank you so much for sharing your experience with us. We’re delighted to hear that Dean and Jeff were able to help you find the right products for your father. It’s wonderful to know that he’s still able to enjoy his independence and keep living life to the fullest — that’s exactly what we hope to achieve for all our customers.

We’ll be sure to pass on your kind words to the team, and we’re always here if you need any further support.

Take care,
Ableworld

Oceniono na 5 z 5

Quick

Quick , helpful friendly service given by Dean

9 czerwca 2025
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hi Neil,

Thank you for your feedback!

We’re delighted to hear you received quick, helpful, and friendly service from Dean. We'll be sure to pass on your kind words to him. If there’s anything else you need, please don’t hesitate to reach out.

Take care,
Ableworld

Oceniono na 5 z 5

Nothing was too much. Fix of a walker

Took a walker in as missing a bolt on the handle. Jeff was excellent. Professional, helpful and quick to fix. Highly recommend them for service and choice.

19 maja 2025
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hi Katie,

Thank you for the great review! We're so pleased Jeff was able to sort the issue quickly and provide the level of service we aim for. Your recommendation means a lot—don’t hesitate to reach out if you need anything in the future!

Take care,
Ableworld

Oceniono na 5 z 5

Cant specify one person.

All the staff at the Southampton branch are so kind and helpful. Whatever I need they strive to go above and beyond to provide me with. I cannot specifically say anyone person from the maintenance guys to the team in the shop floor they are all fantastic people and they make me feel it's ok to be in my wheelchair and I am welcome in the store with anything I need. And they are always happy to give much needed advice too. And unlike most other stores I go in they treat me with respect like a human being and dont make me.feel ashamed that I am in need of their services. They are the only place i go to for what i need. I am very thankful to the whole team.

9 maja 2025
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hi Emma,

Thank you for your kind words. We're so glad to hear you feel welcomed and supported at our Southampton branch. It means a lot to the whole team to know we’ve made a positive difference. We truly appreciate your loyalty and look forward to seeing you again soon!

Take care,
Ableworld

Oceniono na 5 z 5

Service for manual wheelchair

I booked a service for a manual wheelchair. I booked so I could wait for it and was told it would be 30 to 60 mins depending on what needed doing. I took it to the southampton store just before 0900 hrs, Mark took it from me as soon as I arrived. I went for a stroll and returned 30 mins later, the wheelchair was ready and waiting for me, cleaned and looking like new. Mark and the staff on the cash desk were very friendly. I have always had excellent service at the store and would recommend it to anyone who needs any type of mobility aids.

8 kwietnia 2025
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hi Debbie,

Thank you so much for your review! It's great to hear that our Ableworld Southampton store provided excellent service on your visit to the store and managed to get your Wheelchair back up and running as normal! We hope to see you again soon.

Take care,
Ableworld

Oceniono na 5 z 5

Useful advice given

We found the Southampton store eventually but having the post code wasn't useful.
We spoke to Dean when we arrived.
They didn't have what I was looking for, a car booster seat, so he had a look on the internet.
He suggested we try a Halford store. I was able to purchase one from there. So thank you Dean for the helpful advice

5 kwietnia 2025
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hi,

Thank you so much for your review! It's great to hear that our Ableworld Southampton store was able to help you find what you were looking for!

Take care,
Ableworld

Oceniono na 5 z 5

Knowledgeable and helpful

Knowledgeable and helpful. Jeff and meggan in Southampton effectively helped me to choose what I required.

19 marca 2025
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hi Tom,

Thank you so much for your review! It's great to hear that our Ableworld Southampton store provided excellent service on your visit to the store. We hope to see you again soon!

Take care,
Ableworld

Oceniono na 5 z 5

Dean at the Woolston branch was very helpful

Dean at the Woolston branch was really helpful and made us feel at ease. He took the time to ensure I got the right wheelchair, for me to be totally comfortable. He listened to us, which is really important. We will definitely go there again if we need anything else.

20 marca 2025
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hi Tranquil,

Thank you so much for your review! It's great to hear that our Ableworld Southampton store provided excellent service on your visit to the store and helped you find the perfect Wheelchair. We hope to see you again soon!

Take care,
Ableworld

Oceniono na 5 z 5

I went into see about a pressure…

I went into see about a pressure cushion for my husband yesterday and was being helped by Jeff and Dean. I can not speak highly enough of the superb service and attention to making sure that I was getting all of the help I needed. Thank you so much for going above and beyond.

18 marca 2025
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hi Rebecca,

Thank you so much for your review! It's great to hear our Ableworld Southampton store provided excellent service on your visit to the store and we hope to see you again soon!

Take care,
Ableworld

Oceniono na 5 z 5

Perfect service s always with Ablewoe staff are…

As always with Ableworld the staff are incredibly helpful and nothing is too much trouble. On this occasion Dean helped me to purchase a new rollator. It needed a bigger shopping bag and he changed it for me. I cannot recommend this company high enough and even better at prices one can afford.

17 marca 2025
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hi Gwen,

Thank you so much for your review! It's great to hear our Ableworld Southampton store provided excellent service on your visit to the store and we hope to see you again soon!

Take care,
Ableworld

Oceniono na 5 z 5

Great service

Extremely helpful and kind service from Mark & James, fixing a problem with a scooter battery that needed its case putting back together. Cannot recommend highly enough.

13 marca 2025
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hi Brian,

Thank you so much for your review! It's great to hear our Ableworld Southampton store provided excellent service on your visit to the store and we hope to see you again soon!

Take care,
Ableworld

Oceniono na 5 z 5

Dads table

Rang Ableworld as Dads wheel had broken on his table which was purchased from Ableworld years back. Was advised by the very helpful assistant on the phone to pop in with it today. When I arrived in the shop she met me and took the leg of the table from me, straight to the workshop where Mark and James managed to remove the fitting and fit a new wheel. Amazing fast service. I saw them both as they moved around looking for the new part. Very helpful and friendly. Then to my amazement they didn’t charge me. Thank you all so much for your brilliant outstanding service.

13 marca 2025
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hi Joan,

Thank you so much for your review! It's great to hear our Ableworld Southampton store was able to help get your dad's table back to normal and we hope to see you again soon!

Take care,
Ableworld

Oceniono na 5 z 5

DEAN WOOLSTON BRANCH SOUTHAMPTON

WENT INTO WOOLSTON BRANCH WHERE MEET DEAN HE WAS VERY HELPFUL SHOWED US PLENTY OF MOBILITY SCOOTERS FOR MY WIFE WE WOULD RECOMMEND THIS STORE FOR ALL YOUR DISABILTY AIDS HIGHLY RECOMMENED

12 marca 2025
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hi Kevin,

Thank you so much for your lovely review! It’s great to hear that our Ableworld Southampton store provided excellent service on your visit and we hope to see you again soon!

Take care,
Ableworld

Oceniono na 5 z 5

Great experience

Myself and mum been looking to get her a chair and all online offered was private appointments,ableworld gave us the opportunity to try all sorts chairs and with the helpful down to earth friendliness of all staff we got a great chair and after service thanks guys

8 marca 2025
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hi Martin,

Thank you so much for your lovely review! It’s great to hear that you and your mum found the perfect chair, and we’re so pleased our team could make the experience easy and enjoyable for you both. We always want our customers to feel comfortable and supported when choosing the right product, so knowing we could help means a lot.

If you ever need anything in the future, don’t hesitate to pop in - we’re always happy to help. Wishing your mum many comfy and relaxing moments in her new chair!

Take care,
Ableworld

Oceniono na 5 z 5

Dean Ableworld

My sister and I visited Ableworld in Woolston.
Dean, was brilliant. He was not pushy, and very informative. He took time and was patient with my dad. He is an absolute credit, well done Dean.

We purchased a Riser Recliner chair from Ableworld. We also went to another well known shop, to check all options. However my dad was set on going back to see Dean.

It was my idea to visit another well known local mobility furniture shop to get a full scope of chairs available.

But my dad was so impressed by Dean he wanted to go back to Ableworld Woolston, and wasn't interested in any other shops. Due to Deans excellent service, and products available. We purchased the chair. that day.

Dean also recorded my sisters number to assist with the smooth delivery in the near future.
and explained he could be flexible to ensure that a family member was present to ensure a smooth delivery, and set up.

Albert

2 marca 2025
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hi Albie,

Thank you for taking the time to leave us this review, we are thrilled to hear our Ableworld Southampton store was able to provide you with excellent service (especially Dean) and helped your dad pick the perfect Riser Recliner! We hope to see you again soon:)

Take care,
Ableworld

Oceniono na 5 z 5

Great staff always friendly and helpful

I needed a new wheelchair so went to ableworld dean was fantastic and helped us a lot showed us the best of wheelchair range possible and took us step by step with all the feature's of the wheelchair we always have a great experience with ableworld

2 marca 2025
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hi Liz,

Thank you for taking the time to leave us this review, we are thrilled to hear our Ableworld Southampton store was able to provide you with excellent service and help you find the perfect Wheelchair for you! We hope to see you again soon.

Take care,
Ableworld

Oceniono na 5 z 5

Excellent service and help from the staff

I visited the Southampton (Woolston) shop today. I was greeted by a lady with a lovely smile who immediately enquired what she could do to assist me. This was the 3rd day of employment for Ruth and she went out her way to find answers to my questions as she was still learning. Together with Dean the Assistant Manager I was able to make the right purchases. She also accompanied me with my purchases to my car. Ruth had a great rapport and excellent customer service skills. I am sure in time as she familiarises herself with the business, that she will be a great asset to the Company.

20 lutego 2025
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hi,

Thank you for taking the time to leave us such a lovely review, we are thrilled to hear our Ableworld Southampton store (especially Ruth and Dean) provided excellent service on your visit to the store.

We wish all the best and hope to see you again soon!

Take care,
Ableworld

Oceniono na 5 z 5

Excellent customer service

Bought a wheelchair from Ableworld last February but we had lost the heel strap posts (possibly due to misuse). I took the footrests back and they repaired them while I waited and without charge. Brilliant customer service. I was served by Mark.

30 stycznia 2025
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hi David,

Thank you for taking the time to leave us such a lovely review, we are thrilled to hear our Ableworld Southampton store was able to assist you on your visit to the store, and we hope to see you again soon.

Take care,
Ableworld

Oceniono na 5 z 5

Southampton ableworld

Attended the Southampton branch and dean was fantastic, helped me with choosing the right items for my grandparents.

29 stycznia 2025
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hi Laura,

Thank you for taking the time to leave us such a lovely review, we are thrilled to hear our Ableworld Southampton store was able to assist you on your visit to the store, and we hope to see you again soon.

Take care,
Ableworld

Oceniono na 5 z 5

Last minute wheelchair fix!

Can’t thank Ableworld enough! Went above and beyond to help fix the wheelchair we brought over with us on holiday, me and my friend were due to the airport a few hours later to travel home with a completely bent frame on the wheelchair probably from too much shopping and they made sure if we got there quickly the wheelchair engineer would have a look for us, the whole problem was sorted and fixed in under half an hour and made it through the airport with no problems thanks to Ableworld, even made a point of letting the premier inn we were staying at know their details incase someone else had the same problems we did. Would never normally go out of my way to review anything but these guys made a really stressful situation go away easy as that so thank you all very very much

27 stycznia 2025
Opinia niezależna
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Odpowiedź od Ableworld - Southampton

Hi Jodie,

Thank you for taking the time to leave us such a lovely review, we are thrilled to hear our Ableworld Southampton store was able to assist you quickly and efficiently with your Wheelchair. We hope to see you again soon!

Take care,
Ableworld

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