AAPC Recenzje 

33
•
Wynik TrustScore: 2.5 na 5

2,4

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

This company just wants your money and does not prepare their students properly for their own exams, Please don't use this website if you're interested in the medical coding and billing world. I recom... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

This company just hands you the course material and throw you to the wolves. They do not offer support or tutoring and take forever to respond/communicate. I have requested cancellation multiple times... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

The Number One Reason why I am giving two stars is because apparently AAPC can hold certifications Hostage unless you have a paid membership and if you let the member expire the will take away your ce... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had a great time at Healthcon! AAPC went over and above to ensure networking opportunities were available for all! Plan to attend the next conference.

Informacje dotyczące firmy

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Napisane przez firmę

AAPC is the world's largest training and credentialing organization for medical coding, billing, auditing, compliance, clinical documentation, and revenue cycle management. We help healthcare professionals build careers through education, certification, continuing education, and networking.


Dane kontaktowe

2,4

Słaba

Wynik TrustScore: 2.5 na 5

33 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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2,4

Wszystkie recenzje

(33)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 18

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Oceniono na 1 z 5

This is a very dishonest company

This is a very dishonest company. The salesperson tried... at length... to ruin my confidence so I'd pay $2k+ for courses. So sleazy! I went to AHIMA instead and got my CCS with no courses, nada, and passed on the first try!

5 grudnia 2024
Opinia niezależna
Logo AAPC

Odpowiedź od AAPC

Thank you for reaching out to share your concerns. We truly value feedback from our members as it helps us identify areas for improvement.

To better understand and address your experience, we ask that you provide more details by emailing us at public.relations@aapc.com. Our team is committed to ensuring your concerns are resolved promptly and to your satisfaction.

We look forward to assisting you further.

Oceniono na 1 z 5

Waste of time and money

My frustration with the poor quality of the course has increased with each chapter I completed. The length of time it would take to complete this course was misrepresented. The curriculum and the learning materials are terrible. There is duplication of reading materials which is time-consuming, unclear, ambiguous, and in no way prepares one for the practical application exams. It focuses on the coding numbers, of which there are thousands, without instruction on how to use the indices to get to the correct code numbers. There's little to no instruction on how to determine RVU hierarchy, thereby coming up with the correct order of codes. There are many spelling errors and the illustrations are unhelpful--very unclear images with dotted lines that go nowhere. In addition, the Meazure Learning login is not working. This course seems to have been created by someone with no background in education or curriculum development. I've had to access outside learning materials to complete the chapters I've completed.

I've wasted a lot of time and money on this course.

20 maja 2024
Opinia niezależna
Logo AAPC

Odpowiedź od AAPC

Hi Therese - We’re truly sorry to hear about your frustration with the course and appreciate you taking the time to share your feedback. Our goal is to provide every learner with high-quality educational materials and a positive experience.

We’d like to address your concerns and ensure you have the support you need. Please reach out to us at public.relations@aapc.com. We are committed to helping you resolve these issues and finding a way to support your success in the course.

Thank you again for your honest feedback. We value your experience and are here to help.

Oceniono na 1 z 5

DO NOT TEST AT HOME WITH APPC

I took the AAPC training for coding and paid for my exam which I was told could be taken at home. AAPC uses a website you have to download to access a proctor that will run the test. The day of the exam this website did not work and I was unable to connect to a proctor. I explained this and was told that it was my fault and I have to pay again to take the certification. So they robbed me of the attempt I already paid for and asked me to pay again. This is an unethical way to run business.

27 września 2024
Opinia niezależna
Logo AAPC

Odpowiedź od AAPC

Hi Jasmine - Thank you for taking the time to share your experience. We understand how frustrating technical issues can be, especially during such an important moment as taking your certification exam.

To clarify, AAPC partners with Meazure Learning for proctoring services, which ensures the integrity of our exams. Unfortunately, this partnership does incur additional expenses, which is why a voucher reinstatement fee is required when rescheduling. This fee helps cover those costs.

However, upon reviewing your records, we see that you have successfully passed your exam. Congratulations on this achievement! We’re sorry if there was any miscommunication or frustration during the process and hope this outcome reflects the dedication and effort you’ve put into your certification journey.

If you have further concerns or need assistance, please don’t hesitate to reach out to us directly. We’re here to help.

Oceniono na 1 z 5

Absolutely horrible business and should…

Absolutely horrible business and should be shut down!!! They offer no assistance if you have questions or concerns. This course is a money pit and I wish I had seen these bad reviews before I wasted over $5000. I think the tests are rigged so you fail and have to spend more money. The membership fee is ridiculous! I’m a nurse and my license renewal is less than $100 every TWO years. This place makes you renew yearly for $200+. That’s a joke!!

24 września 2024
Opinia niezależna
Logo AAPC

Odpowiedź od AAPC

Thank you for sharing your feedback. We’re sorry to hear about your experience and would like the opportunity to address your concerns. Our goal is to provide valuable resources and support to all our members and students, and we’d appreciate the chance to assist you further. Please email us at public.relations@aapc.com, and our team will work with you to address your concerns.

Oceniono na 1 z 5

Totally unresponsive to concerns and requests

AAPC is horribly unresponsive. I have reached out for help over the years and am consistently ignored. I have been reaching out for 10 months for a benefit of my membership and still nothing. I even reached out to the CEO. I have paid a lot of money over the years in dues, membership fees, CEUs, etc. Are they trying to save money by not honoring the membership benefits. It appears they could care less about their members. Keep paying that money!!!

15 września 2024
Opinia niezależna
Logo AAPC

Odpowiedź od AAPC

We regret hearing about your experience and sincerely apologize for the frustration you've faced.

To address your concerns directly, please reach out to us at public.relations@aapc.com.

Thank you for bringing this to our attention, and we hope to have the opportunity to help you.

Oceniono na 1 z 5

Do not take a medical coding course at AAPC

Do not get a medical coding certification with AAPC. They were nothing but a pain to communicate with. Their admin processes seem to be very disorganized. I got a mailed certificate that I’d finished the course but no certificate that I had passed my exam and was certified in coding. When I emailed to ask for one, the reply implied that I had already gotten one and it seemed snarky. The Practicode module seemed like a great tool for getting more education but it’s horribly flawed and actually useless. The site advertises that the training courses count toward CEUs but did not add the very important detail that it only counts if you were already certified before you take the course. Don’t be fooled by the “sales” they have going on. They have a different one every month. Their costs are always “discounted”. I wouldn’t say the cost was worth it but I was already moving into medical coding. I wasn’t trying to get into the field with zero contacts or experience and I just needed a certification. Go somewhere else to get your training. A local college maybe. You do not want to deal with this organization and the people who work there. I found them unhelpful and rude. Or better yet just buy the code books and study on your own before taking the exam at AHIMA or AAPC.

1 kwietnia 2024
Opinia niezależna
Logo AAPC

Odpowiedź od AAPC

Hi Lanai - Thank you for sharing your feedback. We are sorry to hear about your negative experience with our processes and services. Your concerns regarding communication, certifications, Practicode, and course details are important to us.

To address these issues and provide assistance, we encourage you to contact us at public.relations@aapc.com.

We value your input and will use it to continue improving the experience for all our members. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right.

Oceniono na 1 z 5

AAPC is a sleezy money-grabbing organization

I took an Examity exam two days after registering for the exam. There was an indication that an external webcam would be required for the exam in the email instructions but this information was not provided when choosing to sign up for the at-home option (instead of taking at a testing center). In essence, AAPC would require me to buy an external webcam to take a test at home. Not everyone owns an external webcam. They refuse to provide any refund. This is theft. They took $399 from me for an exam that they wouldn't allow me to take because I didn't have enough time to buy an external webcam, which also would have cost extra money. AAPC is a sleezy organization and I refuse to buy any more products from them.

22 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

They ARE NOT giving you a discount! They just charge more for shipping your books separately

I do medical coding and billing without being certified. Just figured I might as well get certified right. Well when i started the process, added the CPC course to my cart and was checking out I saw that you have to pay EXTRA for your books to get here on time or else you won't get them all at once! They will come separately and in different MONTHS! Unless you would like to pay extra for shipping for them to get here in the next couple of days! I am not talking about a fee of $10-$20, no they are charging up to $116 extra for fast delivery and that's just for ONE book that is not including the other two which by the way you will also need to pay a high fee for delivery! They say they are giving you a discount but they will charge you an extreme fee for just shipping your books on time or else you won't even have them when you start your course which you will end up paying up to $3,000. They are not giving you a discount in the end they are just playing the game of scamming you and making you believe you are getting a discount. Seems like they are learning from health care insurance in the scamming people part indeed. By the way my coworkers who are certified through AAPC say that they ALWAYS have promotions and discounts! If that is the case then it could be that's the reason they charge so much for delivery. They have to make up for the "discount".

2 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

AAPC is a SCAM. Please DO NOT waste your time, money and efforts on them.

AAPC needs to be shut down. They promise new skills, support and a program that will result in a 50k job. I was interested in the Billing program only, yet I was told I needed to complete three prerequisites(first), then I could enroll in Billing...but then I also had to enroll in the Coding program to ensure the guarantee of a job. Long story short, it was all a lie. The market is saturated with AAPC "graduates" however companies will not hire without experience. Their materials are full of errors and they do not follow their own policies. They do not and cannot stand by their own product. Their lack of integrity and accountability is disgusting.

15 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Stay away from AAPC!

I really wish I had read reviews before completely wasting so much money and time. I wasted $5,000+ on a worthless certification that has gotten me nowhere and done nothing for my career. It is borderline false advertisement on the AAPC website... they claim it is so easy to get hired and even display a couple of reviews saying how fast they got hired after getting certified. DO NOT FALL FOR IT. People hiring for medical coding jobs 99% of the time will require a minimum of 1-2 years coding experience and will not accept CPC-A, only CPC. The job market is flooded with apprentices, but there's an extremely limited amount of jobs that are willing to hire them. When there is that rare job willing to hire CPC-A's, there are literally hundreds of other applicants applying for the same job. The CPC program teaches you how to pass the AAPC's CPC exam very well, but completely fails at teaching how to do real life medical coding without multiple choice questions, and leaves important subjects out. Until I got to Practicode, I realized I actually didn't really know what I was doing. I think people hiring for these medical coding positions are aware of AAPC's failure to teach all of the necessary knowledge required to do the job well, and that is why there are barely any jobs willing to hire a CPC-A with no professional coding experience. Also, AAPC requires you to pay a YEARLY MEMBERSHIP FEE of around $200 to keep your certification active, even if you're only a CPC-A and haven't been hired yet. They will send you so many emails reminding you to renew your membership, but couldn't care less about helping you get your first medical coding job as an apprentice.

TL;DR: It's extremely difficult to get hired as a CPC-A without experience. AAPC doesn't teach you all that you need to know to do the job well, and they require a $200+ yearly membership fee. Save your money and time, and don't waste it like I did on anything from the AAPC!

30 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

0 sympathy

My wife lost her job as well as I about 3 months after our daughter was born. I asked for a refund and to cease my training since I needed something more immediate ( I was 33 days into the medical coding program ). I was told outside of a 30 day window I could not have a refund. I explained that after I purchased the package I was never told that my course would not start for 60+ days. Therefore I was never going to be able to refund my purchase from the start. I was repeatedly told that this was my problem and they will not help in any way. I asked for them to keep the money I had already spent and just stop the billing since rent and my newborn doctor visits are adding up, again I was told this was not their problem. Avoid this company, they have 0 sympathy.

15 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

Don't waste your time with the UNPROFESSIONALS.

It is a bad organization that is only interested in taking your money but will not help you if you need any assistance. They will not respond to your emails, will not issue your exam certificate, and will not care.

I have contacted them several times over the past seven months after taking my cpc exam to send my certificate, but the problem has not been resolved and they have not sent the certificate. They make excuses that their printers are not working.

Then asked me for additional shipping fees to send another copy of the certificate, and after paying, I received no response from them and my certificates did not arrive. They are really an unprofessional organization that only seeks your money.

30 października 2022
Opinia niezależna

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