Aalto Recenzje 

1018
•
Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I honestly couldn’t be happier with my experience with Aalto Retainers! They have straightened my teeth beautifully, and I’m so happy with my results. My smile has given me so much more confidence, an... Zobacz więcej

Oceniono na 3 z 5

My initial aligner plan was with Bitesoft and half way through the company changed hands. The process has been easy and smooth, using the scan box for fortnightly check ins, however the response from... Zobacz więcej

Oceniono na 5 z 5

Did exactly as promised - teeth straightened for half the cost of Invisalign hassle free. When I wasn't happy with how straight my teeth were after my first set of aligners, I was able to get a new se... Zobacz więcej

Oceniono na 5 z 5

Smooth 10-month treatment (Dec 2025 – Oct 2026). All deliveries and check-ins were handled via mail and email and the app. Clear instructions, responsive customer support, and really good final result... Zobacz więcej

Informacje dotyczące firmy

  1. Ortodonta

Napisane przez firmę

For more than eight years, we’ve helped thousands of people transform their smiles across Australia and New Zealand. Today, Aalto, brings together specialist orthodontists and local dentists to deliver high-quality clear aligner treatment in a more accessible way. Every treatment plan is designed collaboratively by a specialist orthodontist and the dentist providing your care, combining advanced technology with clinical expertise to support safe, precise outcomes. Our goal is simple: make orthodontic treatment more accessible, more predictable, and easier for patients to complete within their local dental practice.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 71% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(1018)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 236

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

“Highly recommend Aalto (formerly BiteSoft)”

Highly recommend the team at Aalto (was BiteSoft when I first signed up). My aligner treatment did end up running a bit longer than the original timeline we anticipated, but I’m really happy with the final outcome and it was well worth it in the end. The staff have been consistently helpful, super responsive, and lovely to chat to throughout the whole process. Great local Aussie business to deal with.

28 sierpnia 2026
Opinia niezależna
Logo Aalto

Odpowiedź od Aalto

Hi Janelle,

Thank you so much for your wonderful review! 🌟

It means a lot to hear from someone who has been with us since the BiteSoft days. We really appreciate your patience when your treatment ran a little longer than first anticipated, and we're so glad the final outcome was worth the wait.

Thank you for the kind words about our team and for supporting a local Aussie business. Enjoy your new smile! 😊

— The Aalto Team

Oceniono na 5 z 5

Really good communication and quite…

Really good communication and quite affordable

24 sierpnia 2026
Opinia niezależna
Logo Aalto

Odpowiedź od Aalto

Hi Tully,

Thank you so much for your review! 🌟

We're so pleased to hear our communication was on point and that our pricing worked well for you.

Thank you for choosing Aalto, enjoy your new smile! 😊

— The Aalto Team

Oceniono na 1 z 5

Do it properly the first time

Update: I left a review here before, but it needs updating given how much this has deteriorated since.

My aligner treatment finished on schedule, but within a month of getting bonded retainers fitted, my teeth started moving, despite being told bonded retainers alone would be enough. Months of delays followed, then three more months of corrective treatment.

Since then, I've been sent two separate replacement retainers for my upper arch, and both have failed to fit because they don't account for the wire fitted to my teeth, even after I paid for another scan myself trying to get it right.

An independent dentist has since confirmed the treatment isn't finished, there's still significant work needed to get the result I was promised, quoted at roughly $7,800 and 18 months of additional treatment. He also raised concerns about the retainer wire used, linked to exactly the kind of movement I experienced, despite being told this wouldn't happen.

I lodged a complaint with the Office of Fair Trading, this is on file if anyone else would like to add to it from their experience.

I'm now pursuing a formal refund and considering QCAT. Over a year on, I've paid for a result I still don't have.

19 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Great customer care

Seamless experience from start to finish!

21 sierpnia 2026
Opinia niezależna
Logo Aalto

Odpowiedź od Aalto

Hi Charles,

Thank you so much for your lovely review! 🌟

A seamless experience from start to finish is exactly what we hope for, so we're thrilled to hear that's how yours went.

Thank you for trusting us with your smile! 😊

— The Aalto Team

Oceniono na 5 z 5

The customer service has always been…amazing

The customer service has always been super helpful, whilst on my aligner journey any question or worry I had was replied to in a very timely manner. As this is a new experience for most people I found great comfort with the communication.
I stared my aligner journey in 2019

20 sierpnia 2026
Opinia niezależna
Logo Aalto

Odpowiedź od Aalto

Hi Aisha,

Thank you so much for your wonderful review! 🌟

Aligners are a new experience for most people, so we're really glad our team's quick replies gave you comfort whenever a question or worry came up.

Thank you for being with us since 2019, it truly means a lot. Enjoy your smile! 😊

— The Aalto Team

Oceniono na 5 z 5

Amazing Service

The team has always been so helpful and kind whenever I speak with them. They give clear instructions and always explain the next steps, which makes everything so easy to understand. I would highly recommend them they have made my teeth journey so easy and stress-free!

21 sierpnia 2026
Opinia niezależna
Logo Aalto

Odpowiedź od Aalto

Hi Kjyla,

Thank you so much for your lovely review! 🌟

We're so happy to hear our team has been helpful and kind, and that the clear instructions made every step easy to understand.

Thank you for recommending us, we're here whenever you need us! 😊

— The Aalto Team

Oceniono na 5 z 5

For anyone who is self conscious about…

For anyone who is self conscious about their teeth and wants to do something about it. This is a great alternative to the massive upfront cost, frequent trips to the dentist to have braces.

Aalto’s payment plans and customer service made my journey to straight teeth an easy choice.

Happy with the results and support post having my teeth straight now.

21 sierpnia 2026
Opinia niezależna
Logo Aalto

Odpowiedź od Aalto

Hi Jake,

Thank you so much for your thoughtful review! 🌟

We're so pleased our payment plans and customer service made straightening your teeth an easy choice, without the big upfront cost or the frequent trips to the dentist.

We're really glad you're happy with your results, and we're here for you with ongoing support any time. 😊

— The Aalto Team

Oceniono na 5 z 5

I started my Invisalign Journey back in…

I started my Invisalign Journey back in November last year and it has honestly been so simple and easy to complete.
The team at Aalto are so friendly do an incredible job at helping make sure you are comfortable and happy with your Invisalign treatment and making sure everything is going smoothly and to plan.
I can’t thank them enough for their service, I highly recommend! 😊

3 listopada 2025
Opinia niezależna
Logo Aalto

Odpowiedź od Aalto

Hi Michala,

Thank you so much for your wonderful review! 🌟

We're thrilled to hear your aligner journey has been so simple and easy from the start, and that our team helped you feel comfortable and confident that everything was going to plan.

Thank you for recommending us, and enjoy your new smile! 😊

— The Aalto Team

Oceniono na 5 z 5

Everything was great from the get go

Everything was great from the get go - communication was really easy and emails were always promptly replied too. Once I received my aligners the monitoring process through the app was super easy. Would definitely recommend.

18 sierpnia 2026
Opinia niezależna
Logo Aalto

Odpowiedź od Aalto

Hi Rose,

Thank you so much for your lovely review! 🌟

We're so pleased to hear communication was easy, our emails always came back to you promptly, and that monitoring your progress through the app was simple.

Thank you for recommending us, enjoy your new smile! 😊

— The Aalto Team

Oceniono na 4 z 5

Aligner Journey

I began my clear aligner journey with Aalto when the company was still operating as BiteSoft, and I couldn’t be happier with the results.

From the very beginning, the team has been professional, responsive and incredibly helpful. They are always quick to respond to any questions or concerns, and I have consistently felt well supported throughout my treatment.

Even years later, I continue to use Aalto for further adjustments and to maintain my results with retainers, which is a testament to the quality of their ongoing care and service.

I would highly recommend Aalto Clear Aligners to anyone considering clear aligner treatment. I have had a very positive experience and have been extremely happy with both the results and the level of support provided throughout my journey

18 sierpnia 2026
Opinia niezależna
Logo Aalto

Odpowiedź od Aalto

Hi Imogen,

Thank you so much for your wonderful review! 🌟

It means so much to hear from someone who started with us back in the BiteSoft days and is still part of the Aalto family. We're so pleased our team has been responsive and supportive throughout your treatment and beyond.

We're here whenever you need adjustments or new retainers. Thank you for your ongoing trust! 😊

— The Aalto Team

Oceniono na 5 z 5

Good customer service and fast…

Good customer service and fast responses and shipping.

7 sierpnia 2026
Opinia niezależna
Logo Aalto

Odpowiedź od Aalto

Hi Kyla,

Thank you so much for your review! 🌟

We're so pleased to hear our responses and shipping were quick, and that our customer service hit the mark.

Thank you for choosing Aalto, enjoy your new smile! 😊

— The Aalto Team

Oceniono na 5 z 5

Good progress with Aalto!

Really happy with my experience with Aalto so far. The process has been smooth from start to finish, communication has been quick and helpful. Would recommend to anyone considering clear aligners.

7 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Aalto all the way!

I previously did my teeth with them and LOVED them as to why I came back. Due to my own inconsistency the first time, they were so understanding and helped me get back on track again. I had updates with every step of my journey as well as fast responses. Couldn’t have asked for a better, kinder team to help with my teeth journey. Would only recommend them!

6 sierpnia 2026
Opinia niezależna
Oceniono na 3 z 5

Good experience

Overall process has been pretty smooth sailing. I’ve finished both my top and bottom set of aligners, however my bottom teeth have been a bit stubborn and I’m not quite happy with them just yet. Asking for refinement aligners hasn’t been an issue I’m still waiting for these and they hopefully shouldn’t be too far away. The customer service has been great from the start. Overall a good experience. 3 stars as I’m not fully finished my teeth straightening journey just yet.

5 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

10/10

I mainly picked Aalto for how affordable they were compared to other treatment options. From the very first interaction with the staff at Aalto I felt so comfortable. They have been so quick to answer any questions/concerns. I had put off fixing my teeth for years but so glad I picked Aalto for this journey. I'm absolutely in love with my results and would highly recommend them to anyone.

1 sierpnia 2026
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej