I honestly couldn’t be happier with my experience with Aalto Retainers! They have straightened my teeth beautifully, and I’m so happy with my results. My smile has given me so much more confidence, an... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My initial aligner plan was with Bitesoft and half way through the company changed hands. The process has been easy and smooth, using the scan box for fortnightly check ins, however the response from... Zobacz więcej
Did exactly as promised - teeth straightened for half the cost of Invisalign hassle free. When I wasn't happy with how straight my teeth were after my first set of aligners, I was able to get a new se... Zobacz więcej
Smooth 10-month treatment (Dec 2025 – Oct 2026). All deliveries and check-ins were handled via mail and email and the app. Clear instructions, responsive customer support, and really good final result... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For more than eight years, we’ve helped thousands of people transform their smiles across Australia and New Zealand. Today, Aalto, brings together specialist orthodontists and local dentists to deliver high-quality clear aligner treatment in a more accessible way. Every treatment plan is designed collaboratively by a specialist orthodontist and the dentist providing your care, combining advanced technology with clinical expertise to support safe, precise outcomes. Our goal is simple: make orthodontic treatment more accessible, more predictable, and easier for patients to complete within their local dental practice.
Dane kontaktowe
2/9 Lomandra Place, 4573, Coolum Beach, Australia
- 07 5400 2096
- info@aalto.care
- aalto.care
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 71% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
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Inni użytkownicy przeglądali również
“Highly recommend Aalto (formerly BiteSoft)”
Highly recommend the team at Aalto (was BiteSoft when I first signed up). My aligner treatment did end up running a bit longer than the original timeline we anticipated, but I’m really happy with the final outcome and it was well worth it in the end. The staff have been consistently helpful, super responsive, and lovely to chat to throughout the whole process. Great local Aussie business to deal with.

Odpowiedź od Aalto
Really good communication and quite…
Really good communication and quite affordable

Odpowiedź od Aalto
Do it properly the first time
Update: I left a review here before, but it needs updating given how much this has deteriorated since.
My aligner treatment finished on schedule, but within a month of getting bonded retainers fitted, my teeth started moving, despite being told bonded retainers alone would be enough. Months of delays followed, then three more months of corrective treatment.
Since then, I've been sent two separate replacement retainers for my upper arch, and both have failed to fit because they don't account for the wire fitted to my teeth, even after I paid for another scan myself trying to get it right.
An independent dentist has since confirmed the treatment isn't finished, there's still significant work needed to get the result I was promised, quoted at roughly $7,800 and 18 months of additional treatment. He also raised concerns about the retainer wire used, linked to exactly the kind of movement I experienced, despite being told this wouldn't happen.
I lodged a complaint with the Office of Fair Trading, this is on file if anyone else would like to add to it from their experience.
I'm now pursuing a formal refund and considering QCAT. Over a year on, I've paid for a result I still don't have.

Odpowiedź od Aalto
The customer service has always been…amazing
The customer service has always been super helpful, whilst on my aligner journey any question or worry I had was replied to in a very timely manner. As this is a new experience for most people I found great comfort with the communication.
I stared my aligner journey in 2019

Odpowiedź od Aalto
Amazing Service
The team has always been so helpful and kind whenever I speak with them. They give clear instructions and always explain the next steps, which makes everything so easy to understand. I would highly recommend them they have made my teeth journey so easy and stress-free!

Odpowiedź od Aalto
For anyone who is self conscious about…
For anyone who is self conscious about their teeth and wants to do something about it. This is a great alternative to the massive upfront cost, frequent trips to the dentist to have braces.
Aalto’s payment plans and customer service made my journey to straight teeth an easy choice.
Happy with the results and support post having my teeth straight now.

Odpowiedź od Aalto
I started my Invisalign Journey back in…
I started my Invisalign Journey back in November last year and it has honestly been so simple and easy to complete.
The team at Aalto are so friendly do an incredible job at helping make sure you are comfortable and happy with your Invisalign treatment and making sure everything is going smoothly and to plan.
I can’t thank them enough for their service, I highly recommend! 😊

Odpowiedź od Aalto
Everything was great from the get go
Everything was great from the get go - communication was really easy and emails were always promptly replied too. Once I received my aligners the monitoring process through the app was super easy. Would definitely recommend.

Odpowiedź od Aalto
Aligner Journey
I began my clear aligner journey with Aalto when the company was still operating as BiteSoft, and I couldn’t be happier with the results.
From the very beginning, the team has been professional, responsive and incredibly helpful. They are always quick to respond to any questions or concerns, and I have consistently felt well supported throughout my treatment.
Even years later, I continue to use Aalto for further adjustments and to maintain my results with retainers, which is a testament to the quality of their ongoing care and service.
I would highly recommend Aalto Clear Aligners to anyone considering clear aligner treatment. I have had a very positive experience and have been extremely happy with both the results and the level of support provided throughout my journey

Odpowiedź od Aalto
Good customer service and fast…
Good customer service and fast responses and shipping.

Odpowiedź od Aalto
I have been happy with my experience…
I have been happy with my experience and impressed with the results. The process was easier than expected with continuous guidance from staff throughout my treatment.
Good progress with Aalto!
Really happy with my experience with Aalto so far. The process has been smooth from start to finish, communication has been quick and helpful. Would recommend to anyone considering clear aligners.
Aalto all the way!
I previously did my teeth with them and LOVED them as to why I came back. Due to my own inconsistency the first time, they were so understanding and helped me get back on track again. I had updates with every step of my journey as well as fast responses. Couldn’t have asked for a better, kinder team to help with my teeth journey. Would only recommend them!
Good experience
Overall process has been pretty smooth sailing. I’ve finished both my top and bottom set of aligners, however my bottom teeth have been a bit stubborn and I’m not quite happy with them just yet. Asking for refinement aligners hasn’t been an issue I’m still waiting for these and they hopefully shouldn’t be too far away. The customer service has been great from the start. Overall a good experience. 3 stars as I’m not fully finished my teeth straightening journey just yet.
My experience with Aalto has been excellent..
My experience with Aalto has been wonderful! The team have been very quick with responses and hearing all of my concerns. I couldn’t recommend them enough!
10/10
I mainly picked Aalto for how affordable they were compared to other treatment options. From the very first interaction with the staff at Aalto I felt so comfortable. They have been so quick to answer any questions/concerns. I had put off fixing my teeth for years but so glad I picked Aalto for this journey. I'm absolutely in love with my results and would highly recommend them to anyone.
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