No issues except their return policy which you can’t return items! I ordered a bracelet and was in two minds about keeping it or returning it as it wasn’t quite what I expected so wanted to return it... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered some earrings and I was really worried as I've never ordered jewellery online before. Everything was absolutely perfect from start to finish the customer service was excellent. My enquires... Zobacz więcej
Reakcja na opinię
An absolute pleasure! I am beyond happy with the earrings I have received and the service I have experienced. Customer service deserves 10 out of 5!⭐️ I was updated on tracking in detail the entir... Zobacz więcej
Reakcja na opinię
Great customer care, received my package with care on time and delivery safely. Very happy with the service and would recommend.
Informacje dotyczące firmy
Napisane przez firmę
A1 Jewellers is a family-owned business specializing in high-quality 22ct gold jewellery catering to the South Asian and Middle Eastern diaspora. With a heritage spanning over half a century, we focus on providing a unique blend of tradition, innovation, and exceptional customer service. Our aim is to revolutionize the online gold jewellery shopping experience by addressing issues such as trust, authenticity, and security. We are committed to ethical practices, giving back to the community, and growing our brand by expanding our product offerings and market presence.
Dane kontaktowe
364 Cheetham Hill road, M8 9LS, Manchsster, Zjednoczone Królestwo
- 01617214924
- khalid@a1jewellers.com
- a1jewellers.com
4,4
Doskonała
84 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great products and service!
The website is great and the quality of the product is great too as I have purchase from A1 in the past. All the details are clearly visible and no surprises. It is easy to choose the product as the size and availability is easily ascetained from the website.
Communication from A1 is fantastic as well - I get notified by email and WhatsApp so I don't miss any notifications.
2 lipca 2025
Odpowiedź od A1 Jewellers
Dear Franklin,
Thank you for your continued trust and such a thoughtful review! We’re so pleased to hear that you find our website clear and easy to use, and that our product quality and communication meet your expectations. Ensuring a smooth and transparent shopping experience is very important to us, so your feedback truly means a lot.
We look forward to welcoming you back again soon!
– Team A1 Jewellers
Yes definitely I would order again
Yes definitely I would order again
loved my purchase 🥰
30 maja 2025
Odpowiedź od A1 Jewellers
Thank you so much, Noreen!
We’re thrilled to hear that you loved your purchase and would order again — your kind words truly mean a lot to us. We can’t wait to welcome you back for your next A1 experience!
– Team A1 Jewellers
Odpowiedź od A1 Jewellers
Thank you so much, Ali!
We truly appreciate your kind words and are glad to hear you were happy with our service. It was a pleasure serving you, and we look forward to seeing you again soon.
– Team A1 Jewellers
The delivery method is safe and secure
11 maja 2025
Odpowiedź od A1 Jewellers
Thank you, Sarwat! We're glad to hear you were satisfied with our safe and secure delivery process. If there’s anything we can do to make your next experience even better, we’d love to hear your thoughts.
– Team A1 Jewellers
Excellent customer service and good quality product
Excellent customer service, prompt communication, and super fast delivery.
The piece was beautifully crafted.
27 kwietnia 2025
Odpowiedź od A1 Jewellers
Thank you so much for your wonderful feedback!
We’re thrilled to hear you were happy with our customer service, communication, and fast delivery — and even more delighted that you loved the craftsmanship of your piece. It means a lot to us, and we look forward to serving you again soon.
– Team A1 Jewellers
Odpowiedź od A1 Jewellers
Thank you, Noby! We’re so glad you enjoyed your shopping experience with us. Wishing you many more happy purchases ahead — we’re always here to help! 😊
– Team A1 Jewellers
Brilliant service
Brilliant service, was kept updated through out. Will be using again
22 kwietnia 2025
Odpowiedź od A1 Jewellers
Thank you so much, Simra! We’re so pleased to hear that you were happy with our service and communication. It’s wonderful to know you'll be shopping with us again — we look forward to it! 💛
– Team A1 Jewellers
Earrings and ring 18ct
I can't recommend them enough, very very very professionals, communication was great, great customer service and , most of all , fabulous products as very competitive prices.
25 marca 2025
Opinia niezależna
Odpowiedź od A1 Jewellers
Thank you so much for your amazing feedback! We're thrilled to hear you were happy with our service, communication, and pricing — and that you love your earrings and 18ct ring. Your recommendation truly means the world to us. We look forward to welcoming you back again soon! 💛
– Team A1 Jewellers
great pendent got it very quite wood…
great pendent got it very quite wood byagain thanks john
13 marca 2025
Odpowiedź od A1 Jewellers
Thank you, John! We’re so pleased to hear you liked the pendant and had a smooth experience with us. Your support means a lot — we’d love to serve you again soon!
– Team A1 Jewellers
Absolutely happy with the price and…
Absolutely happy with the price and product quality, delivery spot on, highly recommended
20 lutego 2025
Odpowiedź od A1 Jewellers
Dear Latha,
Thank you for your fantastic review! We're thrilled to hear that you're happy with the price, product quality, and on-time delivery. Your recommendation means a lot to us! We look forward to serving you again soon.
Best regards,
A1 Jewellers Team
I just love jewellery at A1 Jewellers
I just love jewellery at A1 Jewellers. I am always happy with their customer service this is the best gold shop in Manchester. Their pricing is always good and reasonable.
That’s why I keep coming back for more. Thank you so much!
20 lutego 2025
Odpowiedź od A1 Jewellers
Dear Nina,
Thank you for your wonderful feedback! We truly appreciate your kind words about our jewellery, customer service, and pricing. It means the world to us that you keep coming back for more. We look forward to serving you again soon!
Best regards,
A1 Jewellers Team
Odpowiedź od A1 Jewellers
Dear Noby,
Thank you for your wonderful feedback! We're delighted to hear that you had an excellent experience and are happy with your purchase. We truly appreciate your support and look forward to serving you again.
Best regards,
A1 Jewellers Team
I just order gold chain and ear rings…
I just order gold chain and ear rings its really beautiful and very affordable for me through klarna payment .hope I ll buy soon my bracelets. Good service reliable and secure .
17 lipca 2024
Opinia niezależna
Odpowiedź od A1 Jewellers
Dear Soha,
Thank you for your wonderful feedback! We're delighted to hear that you love your gold chain and earrings and found our service reliable and secure. We appreciate your support and look forward to helping you find the perfect bracelets in the future!
Best regards,
A1 Jewellers Team
Odpowiedź od A1 Jewellers
Dear Shazia,
Thank you for your kind words! We're thrilled to hear that you had a great experience and appreciated our quick delivery. Your support means a lot to us, and we look forward to serving you again in the future.
Best regards,
A1 Jewellers Team
Better avoid buying anything there
This "company" is spamming boards thru fake accounts like Russian mafia.
It hides their identity thru an Italian anonymization service.
What else do you need to know to avoid doing business with that kind of unknown people?
4 maja 2024
Opinia niezależna
Odpowiedź od A1 Jewellers
Dear Reviewer,
We take all feedback seriously; however, after a thorough internal review, we can confirm that we have never had any dealings or customer interactions that resemble the claims made in this comment. This review appears to be unverified and, in our view, potentially malicious or spam-based. The IP address associated with it traces back to Hong Kong, which does not align with any of our actual customer records.
A1 Jewellers is a reputable business with a strong track record of satisfied customers globally. We are committed to transparency, honesty, and providing high-quality service, and we do not engage in any unethical marketing or data practices.
We kindly ask Trustpilot to look into this review further and take the appropriate action.
Sincerely,
A1 Jewellers Team
Very helpful staff who helped me with…
Very helpful staff who helped me with my purchase, will definitely be back again. Have visited few times in a year and always excellent service. Recommend to everyone, all legit and very professional, certificate given and documents. 100% recommend.
11 kwietnia 2024
Opinia niezależna
Odpowiedź od A1 Jewellers
Dear Aliyah,
Thank you for your wonderful review and for being a loyal customer! We're delighted to hear that our team has consistently provided excellent service and that you appreciate the professionalism and authenticity of our jewellery. Your recommendation means a lot to us, and we look forward to welcoming you back again soon.
Best regards,
A1 Jewellers Team
Odpowiedź od A1 Jewellers
Dear Artur,
Thank you for your kind words! We're delighted to hear that you're pleased with both our products and service. Your satisfaction is our top priority, and we truly appreciate your support. Looking forward to serving you again in the future!
Best regards,
A1 Jewellers Team
Very beautiful earring
Very beautiful earring, customer service was great, I was shown my order via wattsapp and the postage labels package, I was instructed not to sign or accept if the package was damaged by the customer service, great communication
2 marca 2024
Odpowiedź od A1 Jewellers
Dear Nina,
Thank you so much for your amazing 5-star review! We're ecstatic to hear that you love your beautiful earrings and had a positive experience with our customer service team. Ensuring a smooth and transparent process is important to us, and we're delighted that you appreciated being shown your order via WhatsApp and the postage labels package.
Your satisfaction is our top priority and we're glad that our communication met your expectations. Your trust in us is invaluable, and we're grateful for the opportunity to serve you.
If there's anything more we can do to make your experience even better or if you have any questions, please don't hesitate to reach out. Thank you once again for choosing A1 Jewellers. We look forward to serving you again in the future!
Best regards,
The A1J Team
Fast & Excellent Service
I’d never ordered jewellery online before, but using A1 Jewellers has been an exceptionally positive experience. I placed two orders on separate days during the weekend. I was contacted via What's App and shown a picture of the items along with the parcel tracking number. I received both parcels by Tuesday. The packaging was lovely, as two items were gifts.
I would absolutely use them again. The option to use Klarna, items sent securely, and the professionalism of the member of staff who contacted me were all contributing factors to my becoming a repeat customer.
5 marca 2024
Opinia niezależna
Odpowiedź od A1 Jewellers
Dear Shanila,
Your positive & detailed review fills us with gratitude! We're honoured to have provided you with an exceptionally positive experience, especially considering it was your first time ordering jewellery online. Your trust in us means the world, and we're ecstatic to hear that our service and offerings have exceeded your expectations.
The fact that you found our payment option with Klarna convenient and appreciated the secure delivery of your items brings us great joy. Ensuring a seamless and secure transaction process is paramount to us, and we're delighted that it contributed to your satisfaction.
Moreover, your mention of our staff's professionalism and their proactive communication throughout the process is truly humbling. We take pride in keeping our customers informed every step of the way, and we're thrilled to hear that it made a positive impact on your experience.
We're immensely grateful for your decision to become a repeat customer. Your loyalty and satisfaction are the ultimate rewards for us and we're committed to continually providing you with the best service possible.
If there's anything more we can do to enhance your experience or if you have any questions, please don't hesitate to reach out. We're here to serve you with dedication and care. Thank you again for choosing A1 Jewellers!
Best regards,
The A1J Team
Amazing customer service
Amazing customer service. I have visited A1 jewellers a number of time now and definitely deserve a review. Always helped me find what I needed and sourced if it wasn’t available on the day.
2 marca 2024
Opinia niezależna
Odpowiedź od A1 Jewellers
Dear Andrew,
Your thoughtful feedback truly warms our hearts! We deeply appreciate your kind words and the time you took to share your experience with us. It's wonderful to hear that you found our service exceptional.
We understand the importance of sourcing items promptly and we're committed to ensuring that every customer's needs are met, even if certain items aren't immediately available. Your patience and understanding are invaluable to us as we strive to provide the best service possible.
If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to serve you with dedication and care. Thank you once again for choosing A1 Jewellers!
Best regards,
The A1J Team
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