6thstreet Recenzje 737

I needed a product urgently and ordered from 6th street as apparently they have the “express delivery” service - to be delivered today so it says. To my surprise, nothing came at 8pm so I called the customer service. Again to my utter disbelief, their customer service told me to wait tomorrow or cancel my order. Cancel?? An item that I needed urgently and at 8pm where else can I get another one? What an absurd service this is.

Also I have sent email to thei customer service but I am not expecting anymore positive response. Since all they do is disappoint their customer.

If you cant commit, dont say it in your app. What a waste of my time 6th street! I have been ordering here for many years but looks like its time to remove the app.

I had worst annoying experiences (several times) with 6th street . The return and refund process are extremely poor. The delivery is usually delayed and the customer service is unprofessional . They keep messaging me “ Delivery / Pick-up failed DUE TO CUSTOMER POSTPONED” or “ DUE TO CHANGED OF LOCATION “ .

This has to be the worst online shop here in UAE. First, I have placed an order because it says delivery on the same day but it didn't come and no one called. I checked the app for my order status and it first says "Out for delivery", then I called their hotline to ask and complain. The representative sounded so sarcastic and does not have any customer service skill. The status of my order in app became "Delivery failed." due to some traffic (cant remember exactly). I requested for a call back from a Manager but no one called. My order came a day after "supposed to be same day delivery" and it was a GUESS tote bag and to my disappointment, it was not in a box. I am not sure if they remove it from the box because what inside the packaging was folded Guess eco bag where usually they put the actual bag in then inside the box. So yeah, it's disappointing and promised to myself never to order from 6th street again. I hope they close.

WORST SHOPPING EXPERIENCE WITH 6TH STREET. THE WRONG ITEM WAS SENT TO ME, AND WHEN I INQUIRED ABOUT IT, THEY ASSURED ME IT WOULD BE REPLACED AS SOON AS POSSIBLE. HOWEVER, EVEN AFTER 5 DAYS OF CONTINUOUS FOLLOW-UP VIA CALLS, NO ACTION HAS BEEN TAKEN. THE CUSTOMER CARE SERVICE IS VERY POOR—UNSUPPORTIVE, IMPOLITE, AND UNABLE TO PROVIDE PROPER ANSWERS. I AM EXTREMELY DISAPPOINTED WITH THE SERVICE RECEIVED.

The customer service at 6th Street is extremely disappointing. I was given inaccurate and conflicting information, which directly caused a delay in my order. There also seems to be very poor coordination with the delivery company. Overall, a very bad experience. I would not recommend this service. If there is negative definitely you will get -10!!!!

ATTENTION! I strongly do not recommend this site! After you PAY for fast delivery, the delivery date changes, so they are not reliable. Out of 3 items, I received only one - and the completely wrong item was delivered! CS was a very nice lady, but she couldn't help with anything. So, all in all, they didn't do anything about a simple order, they took my time and money, which they will supposedly refund, but only in a week. Save the day and shop anywhere else

Order canceled without notice. Very poor customer support and delayed refund after multiple follow-ups. Not trustworthy.

Don't trust this shop they. Will not refund what you returned many excuse s, they will tell you that they don't recieved the return etc and the worst part is they will ask you the proof that the courier pick up the item s and ask you if you have copy of cctv what the..... Should I provide that worse shop ever

I’ve been waiting since December 1 for 6th Street and their partner Vamos to pick up my package still nothing. The delivery team showed up two days ago without any prior notice and just left without completing the pickup. Now, whenever I call customer care, I’m automatically disconnected after an IVR message says, “We’re looking into your case.” This kind of negligence and disregard for customers is completely unacceptable. Extremely disappointed, I strongly urge others to think twice before using 6th Street.

I’ve had the most disappointing and stressful experience with 6th Street. My order never arrived, yet the system shows it as “delivered.” I’ve been calling back-to-back for updates, and still received no clear answer, no resolution, and no refund.

Their so-called “guaranteed on-time delivery” is absolutely false. Customer service keeps repeating the same scripted responses, but nobody actually fixes anything. It’s the busiest holiday season, and they clearly have no control over their orders or logistics.

This experience has been a complete hassle, with zero accountability from their side. I would never recommend 6th Street to anyone based on this level of service and chaos.

If you value your time, money, or peace of mind — avoid ordering from here.

They dont deli-ever on time, they dont have any solution for anything customer services is worst, I ordered something that I needed urgently and its been 5 days they didn't deliver. I called many times there is no solution at all I dont know what to do I haven't seen such a irresponsible behavior ever, If they cant delivery why they take order I called them many times they don't have any update any solution for anything it seems I’ve wasted my money and they will neither deliver my items nor they will refund.

I am extremely dissatisfied and frustrated with the service I have received. I would give a lower rating if it were possible. I placed multiple orders yesterday because I urgently needed the items before leaving for my vacation. One package arrived correctly, with 3 boxes, but to my shock, 1 box has an item in it and 2 boxes contained nothing but an empty box from @Steve Maden.

What makes this situation even worse is the way my complaint has been handled. I contacted your support team immediately, expecting a clear solution for an issue this serious. Instead, all I received were empty promises from multiple agents with no real action taken. Not a single person took responsibility or provided a concrete resolution.

I paid for an item with my hard-earned money and received absolutely nothing. This is completely unacceptable. I expect this matter to be resolved urgently, with either a replacement sent immediately or a full refund processed without delay.

This experience has caused me unnecessary stress and inconvenience, and it has severely damaged my trust in your service.

I ordered somethings that i needed for my upcoming trip, its been a day and theres no development the items are not even on its way to me. The arabic lady who answered my call confirmed that the items are in Dubai but refused to follow up from their logistics team. She couldnt even wait to hang up and cuts me when im speaking. Very bad customer service.

There are claming to have 60 minutes delivery but cannot exchange the item in a day it took one week it the customer service retold us that our phone number was wrong but the address was completely correct he could have ringed there are cheats and scammer absolutely do not buy till now for weeks I didn't get any shoes

Bought 4 items on 7th November 2025, 1 item needed an exchange we received it on 9th, same time after trying we request an exchange, spoke to customer service and promised a replacement the next day, its been 6 days no one is coming. Called and complaint many times but the customer service keep lying and telling someone will come to replace it. Very bad service.

I love this online store. A one stop shop for everything I need. From make up, clothes shoes everything! Even my kids clothes and shoes I bought here. Very reliable!

6th Street, which is part of the Dubai-based Apparel Group, offers a wide selection of international fashion, footwear, and lifestyle brands across the UAE and the GCC. I ordered from 6th Street UAE twice: both orders arrived within a week, the customer service was excellent, and the items exactly matched what was shown in their app — I absolutely loved them. This shows that, at least for some customers, delivery works smoothly (around a week) and the products meet expectations. According to ScamAdviser, the domain 6thstreet.ae is “very likely not a scam but legit and reliable,” citing the use of SSL encryption and other trust-indicating infrastructure

Item for return is picked up day after delivery.
After two weeks still no refund , they never replied on the emails
Many times i received notifications (after they picked up) that they are not covering my area :S it’s not delivered ..
Disaster customer service
I will not spend money on unprofessional service

The best one stop shop for all the brands which you love....you can get each and every thing at one place which you Wana buy...

Its a fake i bought nike shoes when i scan the barcode its coming deffrent shoes and my expectation of the shoe its like cheap product ite a big nonono for this 6thstreet