There was an issue with an item I ordered as it was out of stock after I have placed the order. The customer service reached out and were super helpful and I was able to choose to wait for it to be b... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Love that it’s Muslims owned with good quality fabric for everyday wear. I also really appreciate the communication with the sales them.
The quality of the clothes is great and I've received plenty of compliments during the month of Ramadan. Although, one thing I've come to notice is that pieces from different collections may be descri... Zobacz więcej
Almost three weeks later and it still isn’t even in the mail. After an email asking where it was I received a shipping notification, but over a week later it still hasn’t been given to USPS. I’m star... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Fueled with vocal appreciation for cultural disorientation; using Arabic art and literature as the base for truth and inspiration. Born out of a necessity to express Islamic identity in a rapidly changing globalized world, 5ivepillars transcends man-made borders to create a world of belonging that calls to the spirits of third culture kids who speak the powerful language of creativity. This connection of ideologies; recognizing the challenges and undeniable jewels of cultural duality, is materialized and translated through visual storytelling, elucidating art, and cutting-edge garments.
Dane kontaktowe
10277 Iron Rock Way unit 100, 100, 95624, Elk Grove, Stany Zjednoczone
- orders@5ivepillars.com
- 5ivepillars.com
4,4
Doskonała
222 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great customer service
Great customer service. I didn't receive the right size. They went above and beyond to rectify the issue. JZK!
27 sierpnia 2025
Truly amazed by the quality
Truly amazed by the quality, the attention to detail, and the packaging. Even element of the clothing to tags to labels are handcrafted to perfection. White glove service all the way.
The fit is great, a fitted boxy fit that’s true to size. Would recommend this as a gift or daily wear for anyone you love.
11 września 2025
Opinia niezależna
Excellent quality, beautiful message
I love this hoodie so much, the quality is far better than I expected. 100% cotton, also, I had a difficult time knowing what size to purchase so maybe better size chart info.
27 sierpnia 2025
The shipping was fast and the quality…
The shipping was fast and the quality and make of the two t-shirts we ordered was excellent. Will definitely be back to order more things!
27 sierpnia 2025
Long time 5P wearer
I’ve been purchasing clothes from this brand for 10 years and have never been disappointed. Their concepts are unique and the clothing is made with quality. I’m a 5P wearer for life!
15 lipca 2025
Opinia niezależna
These shirts are amazing
These shirts are amazing. Id say the only downside is they are usually low on stock for whatever reason. But its worth the wait and when things come in stock I buy them and receive them pretty fast otherwise. Thanks guys really love these.
1 marca 2025
Opinia niezależna
Odpowiedź od 5ivepillars.com
Salam Amyn! We're thrilled you love the shirts. We're working hard to keep them in stock. Thanks for your continued support!
Odpowiedź od 5ivepillars.com
Salam Oleg! Appreciate the love. Happy you had a great experience— can’t wait to serve you again!
Great company great quality clothing…
Great company great quality clothing little bit on the heavier side if you are a woman and are used to more of a lighter material but other than that, it is great customer service and I will shop with them again.
4 sierpnia 2025
Opinia niezależna
Odpowiedź od 5ivepillars.com
Salam! Thank you for the amazing review, we appreciate your notes on the great quality clothing we have. We hope to serve you again soon iA!
Odpowiedź od 5ivepillars.com
Salam Ramatulai! Appreciate the positive review and we're so happy you love your order.
Odpowiedź od 5ivepillars.com
Salam Hussein! Thank you so much for your feedback and for supporting us! Hope to serve you again.
I have not received my order after 30…
I have not received my order after 30 days of waiting. Very disappointed and frustrated!
15 lipca 2025
Odpowiedź od 5ivepillars.com
Salam Rami, we’re truly sorry to hear about your experience with not receiving your order. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
Odpowiedź od 5ivepillars.com
Salam Faizan! Grateful for your feedback. We truly appreciate your support.
Good quality, good customer service…
Have ordered from here a few times over the years and always impressed w the quality. Only had one issue w an order where a wrong size was shipped in error and it was a super easy convo to get it resolved.
25 listopada 2024
Opinia niezależna
Odpowiedź od 5ivepillars.com
Salam Azra! Thank you so much! We're glad you've had great experiences with us and appreciate your continued support. Always here to make things right!
It never really shipped…
Almost three weeks later and it still isn’t even in the mail. After an email asking where it was I received a shipping notification, but over a week later it still hasn’t been given to USPS. I’m starting to worry this is a scam.
*update* my order did eventually ship and arrive safely, although I didn’t get a reply to my customer service email until well after that finally happened. My son loves the hat but we would not order again due to all the delays and lack of communication. If you can’t ship something or respond to emails for weeks, be upfront about it to manage customer expectations.
13 lipca 2025
Odpowiedź od 5ivepillars.com
Salam Jessica, we’re truly sorry to hear about your experience with not receiving your order. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
High quality material
High quality material, a friend of mine put on my حب sweatshirt the other day and commented how “sturdy” it is. Super comfy too.
18 lipca 2025
Opinia niezależna
Odpowiedź od 5ivepillars.com
Salam Shannon! So cool your friend noticed the quality too! Thanks for the love — we put a lot into every piece.
Great Customer Service
Ordered a sweater from 5pillars. Once received, I realized that I had ordered a larger size than I would’ve preferred. Reach out to the company and they quickly responded offering to swap sizes for me. Fantastic experience and quick to respond!
24 grudnia 2024
Opinia niezależna
Odpowiedź od 5ivepillars.com
Salam Michael! Thanks so much for the kind words. We're glad we could make the exchange smooth and easy for you. Looking forward to serving you again soon!
Odpowiedź od 5ivepillars.com
Salam Terrance! We appreciate you highlighting our fast service. Thanks for your support.
Great Quality
The shirt was really nice quality and fit very well! Super comfortable and looks almost like a street wear shirt.
24 czerwca 2025
Odpowiedź od 5ivepillars.com
Salam! We’re thrilled you love the quality and fit. Thanks for being part of our community!
Odpowiedź od 5ivepillars.com
Salam! Thanks for the shoutout. We’re thrilled you’re enjoying both the quality and service.
I gotta give 5ivepillars 5 stars if…
I gotta give 5ivepillars 5 stars if they more stars I’d give them every single star!! The customer service is top notch they personally reached out to me about my order that means they really care about their customers other brands don’t do that smh I am going to rock with them for until the casket drops InshaAllah
3 czerwca 2025
Opinia niezależna
Odpowiedź od 5ivepillars.com
Salam! Thank you so much for the incredible feedback! We truly appreciate your kind words and are honored to have your trust and support — we’re here for you always, InshaAllah.
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