4TH ARQ Recenzje 

5104
•
Wynik TrustScore: 4 na 5

3,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Terrible experience returning an item to this company from the UK. EU custom charges along with delivery cost back to Ireland cost me £28, nearly the cost of the £35 jumper I ordered! Unfortunately... Zobacz więcej

Oceniono na 5 z 5

I ordered the pink bubblegum fleece at 6pm on a Thursday when it was released as it was previously sold out. I received the package Saturday morning, not even 48 hours after I placed the order. Great... Zobacz więcej

Oceniono na 5 z 5

Love the quality, colours n designs also so comfy delighted wit each purchase n delivery is quick.... There my reasons why I keep returning 😊

Informacje dotyczące firmy

Napisane przez firmę

4TH ARQ is a premium lifestyle brand, that celebrates every body. Our mission is to create an everyday uniform that makes you feel your best, and look great. We firmly believe the paradigm has shifted and fashion as an expression of personality, and the way in which we consume it, has changed.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 25% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(5104)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 145

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I ordered the pink bubblegum fleece at…

I ordered the pink bubblegum fleece at 6pm on a Thursday when it was released as it was previously sold out. I received the package Saturday morning, not even 48 hours after I placed the order. Great and quick service, will definitely be ordering again.

25 września 2026
Oceniono na 5 z 5

Got the purple Alex fleese

Got the purple Alex fleese. Beautiful colour and as always lovely and cozy. Love their products

25 września 2026
Logo 4TH ARQ

Odpowiedź od 4TH ARQ

Hi Colette,

We are so glad to hear you like your purple Alex fleece. Thank you so much for your positive feedback🩷

Oceniono na 5 z 5

Lovely products

Lovely products, very fast delivery.

25 września 2026
Logo 4TH ARQ

Odpowiedź od 4TH ARQ

Hi Ann,

We are glad you enjoyed the quick arrival of our items. Thank you for your review🩷

Oceniono na 1 z 5

The returns process is horrendous

The returns process is horrendous. There is no information on the website re custom charges and I am now in a position where I have two fleeces to return that cost £102 and the postage and customs charges to return come to almost £50. It’s an absolute joke and the customer services have avoided the questions re this on every email I have sent them

30 września 2026
Opinia niezależna
Logo 4TH ARQ

Odpowiedź od 4TH ARQ

Hi Lorraine,

Thank you for taking the time to leave a review. 

We really appreciate the feedback, and we're sorry our returns process didn't meet your expectations.
We know UK returns have been a pain point, and it's something we're actively working to improve. We've recently partnered with Loop Returns to make the experience smoother and more affordable for our UK customers, and we hope to have an updated process live really soon.
In the meantime, if there's anything we can do to help with your specific return, please don't hesitate to reach out to us directly at help@4tharq.com.
Thanks again for your patience as we work on this 🖤

Oceniono na 1 z 5

returned item no refund received

ordered the reed full zip fleece in june &returned in june was tracked by on post to have arrived back to them on 19th june &still no refund after sending numerous emails, i cant believe this is allowed this day &age would not order from them again &have many times!!!

12 czerwca 2026
Opinia niezależna
Logo 4TH ARQ

Odpowiedź od 4TH ARQ

Hi Claire,

Your review is greatly appreciated. We are sorry to hear this, if you want us to investigate this further please contact us at help@4tharq.com 🖤

Oceniono na 1 z 5

Quality is awful

Quality is awful and fleeces become unwearable after only a few wears. They are also hand-wash only which is crazy. A premium lifestyle brand they definitely aren't!

1 września 2026
Opinia niezależna
Logo 4TH ARQ

Odpowiedź od 4TH ARQ

Hi Louise,

Thank you so much for your feed back. We always strive to improve our products and services.

Thank you for bringing this to our attention.

Team 4TH ARQ 🖤

Oceniono na 1 z 5

Not delivered

I had ordered a fleece for my sisters birthday which was unable to be delivered as parcelforce couldnt find my flat aparantly! I have emailed this company several times now and only had one form of communication back to say to have it redelivered by royal mail. I have attempted this twice and royal mail are not responding! It is very frustrating that this company choose to ignore your emails when asking for a full refund. I will not be ordering from them again!

10 września 2026
Opinia niezależna
Logo 4TH ARQ

Odpowiedź od 4TH ARQ

Hi Natalie,

Thank you for taking the time to share your experience with us.

We hear your frustration regarding the missing birthday present, the failed delivery attempts, and the difficulty you have had getting in touch with our team. We are currently investigating your account details to address your request for a return of funds and to ensure your inquiry is resolved properly🖤

Oceniono na 3 z 5

Poor customer service

Have purchased from this company several times but this will be my last. I placed an order on 16th September and despite paying delivery charges this order hasn’t moved. I’ve emailed the company but no one has replied. This item was for a birthday present which will not be received in time now. Do not believe the advertised delivery times this company states.

16 września 2026
Opinia niezależna
Logo 4TH ARQ

Odpowiedź od 4TH ARQ

Hi Kerry,

Thank you for your feedback and for being a loyal customer.

We recognize how important timely arrivals are, especially when purchasing a gift for a special occasion. We are actively investigating the delay with your order from mid-September and looking into why your messages went unanswered. Our team is taking immediate steps to review our shipping processes and customer support channels to prevent this🖤

Oceniono na 2 z 5

Be aware that you might not be…

Be aware that you might not be successful if you wish to return an item. I am having a lot of trouble returning an item to get a refund even though I have returned it within the time allowed.

15 września 2026
Opinia niezależna
Logo 4TH ARQ

Odpowiedź od 4TH ARQ

Hi Rena,

Your review is greatly appreciated. We are sorry to hear this, if you want us to investigate this further please contact us at help@4tharq.com 🖤

Oceniono na 1 z 5

Poor quality worse returns!

Poor quality, sizes not accurate. Return process terrible. I should have read the reviews and interestingly the comments from 4th ARQ, who repeatedly say thank you for comments about poor returns and they will look into them! Clearly not! No return labels supplied and post office charging £15 to return. Don’t order!

24 września 2026
Opinia niezależna
Logo 4TH ARQ

Odpowiedź od 4TH ARQ

Hi Sharon,

Thank you for taking the time to leave a review. 

We really appreciate the feedback, and we're sorry our returns process didn't meet your expectations.
We know UK returns have been a pain point, and it's something we're actively working to improve. We've recently partnered with Loop Returns to make the experience smoother and more affordable for our UK customers, and we hope to have an updated process live really soon.
In the meantime, if there's anything we can do to help with your specific return, please don't hesitate to reach out to us directly at help@4tharq.com.
Thanks again for your patience as we work on this 🖤

Doświadczenie Trustpilot

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