Terrible experience returning an item to this company from the UK. EU custom charges along with delivery cost back to Ireland cost me £28, nearly the cost of the £35 jumper I ordered! Unfortunately... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered the pink bubblegum fleece at 6pm on a Thursday when it was released as it was previously sold out. I received the package Saturday morning, not even 48 hours after I placed the order. Great... Zobacz więcej
Love the quality, colours n designs also so comfy delighted wit each purchase n delivery is quick.... There my reasons why I keep returning 😊
Delighted with my purchases from 4th Arq. Excellent design, looks great on and washes well. Simple online ordering and quick delivery .
Informacje dotyczące firmy
Napisane przez firmę
4TH ARQ is a premium lifestyle brand, that celebrates every body. Our mission is to create an everyday uniform that makes you feel your best, and look great. We firmly believe the paradigm has shifted and fashion as an expression of personality, and the way in which we consume it, has changed.
Dane kontaktowe
Irlandia
- 4tharq.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 25% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great product very fast delivery and…
Great product very fast delivery and excellant customer service
Previously bought loads of items on 4th…
Previously bought loads of items on 4th arq but my last order I had to return and couldn’t believe the cost to return the items so unfortunately I won’t be purchasing anymore items again
Garment as advertised .
Garment as advertised .. swiftness of delivery was fantastic
I ordered the pink bubblegum fleece at…
I ordered the pink bubblegum fleece at 6pm on a Thursday when it was released as it was previously sold out. I received the package Saturday morning, not even 48 hours after I placed the order. Great and quick service, will definitely be ordering again.
Love 4th arc have 12 of them now
Love 4th arc have 12 of them now , love my new purchases , always quick delivery which is brilliant 10/10 always
Excellent service thank you💞
Got the purple Alex fleese
Got the purple Alex fleese. Beautiful colour and as always lovely and cozy. Love their products

Odpowiedź od 4TH ARQ
I’m very pleased with my purchase
I’m very pleased with my purchase, as always. As the saying goes what more could a girl want. Delivery was very fast as well.

Odpowiedź od 4TH ARQ
The returns process is horrendous
The returns process is horrendous. There is no information on the website re custom charges and I am now in a position where I have two fleeces to return that cost £102 and the postage and customs charges to return come to almost £50. It’s an absolute joke and the customer services have avoided the questions re this on every email I have sent them

Odpowiedź od 4TH ARQ
returned item no refund received
ordered the reed full zip fleece in june &returned in june was tracked by on post to have arrived back to them on 19th june &still no refund after sending numerous emails, i cant believe this is allowed this day &age would not order from them again &have many times!!!

Odpowiedź od 4TH ARQ
Quality is awful
Quality is awful and fleeces become unwearable after only a few wears. They are also hand-wash only which is crazy. A premium lifestyle brand they definitely aren't!

Odpowiedź od 4TH ARQ
Not delivered
I had ordered a fleece for my sisters birthday which was unable to be delivered as parcelforce couldnt find my flat aparantly! I have emailed this company several times now and only had one form of communication back to say to have it redelivered by royal mail. I have attempted this twice and royal mail are not responding! It is very frustrating that this company choose to ignore your emails when asking for a full refund. I will not be ordering from them again!

Odpowiedź od 4TH ARQ
Poor customer service
Have purchased from this company several times but this will be my last. I placed an order on 16th September and despite paying delivery charges this order hasn’t moved. I’ve emailed the company but no one has replied. This item was for a birthday present which will not be received in time now. Do not believe the advertised delivery times this company states.

Odpowiedź od 4TH ARQ
Be aware that you might not be…
Be aware that you might not be successful if you wish to return an item. I am having a lot of trouble returning an item to get a refund even though I have returned it within the time allowed.

Odpowiedź od 4TH ARQ
Poor quality worse returns!
Poor quality, sizes not accurate. Return process terrible. I should have read the reviews and interestingly the comments from 4th ARQ, who repeatedly say thank you for comments about poor returns and they will look into them! Clearly not! No return labels supplied and post office charging £15 to return. Don’t order!

Odpowiedź od 4TH ARQ
Doświadczenie Trustpilot
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