3CX Recenzje 

174
Wynik TrustScore: 2.5 na 5

2,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

This system is useless. I have only given this one star as there is no option to give it zero stars. Calls keep dropping mid conversation and the audio quality is dreadful. If you want something bette... Zobacz więcej

Oceniono na 4 z 5

Recentemente ho curato l'aggiornamento del 3CX aziendale on-premise da v18u9 a v20u6 (utenti già operativi con SSO Microsoft). A parte qualche problema post migrazione (tipo pianificazione backup ed... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Lizenz wird jedes Jahr (erheblich) teurer. Features, die seid dem durch den 3CX-Hack notwednig gewordenem Update, nicht mehr funktionieren und bei anderen Telefonanlagen gang und gebe sind, kommen... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Grundsätzlich gutes Produkt und viele Funktionen sowie ein einfaches und faires Lizenzsystem. Nach Update auf V20 jedoch können wir das Produkt vorerst nicht weiter bei unseren Kunden implementie... Zobacz więcej

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Informacje dotyczące firmy

  1. Producent oprogramowania
  2. Usługi dla biznesu
  3. Dostawca oprogramowania
  4. Wideokonferencje

Napisane przez firmę

3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience. With integrated video conferencing, apps for Android and iOS, website live chat, SMS and Facebook Messaging integration, 3CX offers companies a complete communications package out of the box.


Dane kontaktowe

2,5

Słaba

Wynik TrustScore: 2.5 na 5

174 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 75% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,5

Wszystkie recenzje

(174)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 31

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I was very impressed with Theodora

I was very impressed with Theodora, as he or she could answer all the questions I'd asked.
Very good customer service.

26 października 2023
Opinia niezależna
Logo 3CX

Odpowiedź od 3CX

Hi Michael! Happy to hear Theodora impressed you with knowledgeable responses to all your questions. We'll make sure to pass your feedback on to her. Thank you for 5 stars!

Oceniono na 5 z 5

Theodora 10/10

Theodora was very helpful and provided some excellent feedback regarding 3CX chat features.
Hopefully we can begin incorporating the chat feature into our teams and see some positive results.

20 października 2023
Opinia niezależna
Logo 3CX

Odpowiedź od 3CX

Thank you Luis for the great 5-star review! We'll make sure to pass this feedback to Theodora.

Oceniono na 5 z 5

I chatted with Irina

I chatted with Irina, and she was very helpful and patient with me. Also, it seemed like she was a native English speaker which is always great.

16 października 2023
Opinia niezależna
Logo 3CX

Odpowiedź od 3CX

Thank you for your feedback. Happy to hear Irina was helpful and patient during your chat. It's good to know her English skills were a plus!

Oceniono na 5 z 5

Received support from Irina…

Received support from Irina Eleftheriou, super efficient and resolved my issue within the first response in addition gave me some great advice regarding upcoming certification testing.

16 października 2023
Opinia niezależna
Logo 3CX

Odpowiedź od 3CX

Thank you for a 5 star review! Great to hear Irina was efficient and provided valuable advice on upcoming certification testing. We'll pass this feedback on to her! :)

Oceniono na 1 z 5

Ne plus utilisé 3CX

3CX c'était bien avant... maintenant, il demande qu'on paye très cher pour un truc qui date de 2015....

12 października 2023
Opinia niezależna
Logo 3CX

Odpowiedź od 3CX

Hello Stamens, we're sorry to hear you've decided to stop using 3CX.

3CX consistently aims to offer competitive pricing for our services. And for businesses with up to 10 users we have a plan that is completely free.

Should you consider giving 3CX another try, you're welcome to sign up for a trial account on our website: https://www.3cx.com/signup/.

Oceniono na 4 z 5

Good Support

Good support, knowledgable rep. Good product, supports a ton of SIP Trunk Providers.

29 września 2023
Opinia niezależna
Logo 3CX

Odpowiedź od 3CX

Hello Daniel, thank you for your positive review! We're pleased to hear 3CX meets your needs, especially the wide compatibility with SIP Trunk Providers.

Oceniono na 5 z 5

Received support from Andreas…

Received support from Andreas Michailides, very prompt support! thank you. No issues with 3CX support at all & happy with their service.

28 września 2023
Opinia niezależna
Logo 3CX

Odpowiedź od 3CX

Hello, thank you for your feedback! It's great to hear that Andreas Michailides provided prompt support and that you're happy with our service. :)

Oceniono na 1 z 5

Awful Company

Awful Company, changed the way you have to sale it, as a SMB having to hit targets every year is not good. Same as all these comanies want the big buck dont care about the smaller companies trying to sale their services.

28 września 2023
Opinia niezależna
Logo 3CX

Odpowiedź od 3CX

Hello Paul, thank you for your feedback. We do understand your concern as a Small Business having to hit annual targets. However, it's common for partner programs to include these goals.

For more personalized assistance or to discuss your partnership concerns, please contact our customer service team via the Live Chat bubble found on our website. They're here to help.

Oceniono na 5 z 5

Perfect Support

Perfect Support. I had an issue due to an update (on premise) and support walked me through fast and efficiently. Thank you Andreas!

23 sierpnia 2023
Opinia niezależna
Logo 3CX

Odpowiedź od 3CX

Thank you for the positive review! We'll pass this message on to our support team. We'll sure it will make their day!

Oceniono na 5 z 5

3CX by far exceeds my needs

As a solo and owner of 101SkinBody.com in Houston-TX. I was so frustrated when I was looking for an online chat to add to my website. EVERY SINGLE ONE I found was expensive for my budget. After reviewing over 25+ "FREE" to use which by free had nothing. 3CX by far exceeds my needs.

After the 25+ online chats, NONE(ZERO) of those was 3CX. I am not sure what's up with that!

I found 3CX by Youtubing another "open-source" online chat and luck me, 3CX pop up in the organic list with 1(ONE) video of this guy explaining "How to get online chat on your website for free"

I have the whole thing up and running in less than 15 minutes - and to my surprise, I can even get phone calls.

I see some reviews here that I don't see to be authentic. Whatever how you decide to use it - the UI is super intuitive. You just need to read with attention and follow the direction (If you don't have computer knowledge enough- call a friend that does before complaining it does not work)

After having the whole thing set up in 15 minutes, I jump into their online chat support to thank the free service for small businesses. In a matter of 1-2 minutes, someone show up asking me if I had a question - it can be better than that!

Anyway, this review start getting too long, but I couldn't be quiet about this great platform. You can't go wrong.

11 lipca 2023
Opinia niezależna
Logo 3CX

Odpowiedź od 3CX

Hello Robert and thanks so much for your feedback! Great to hear that 3CX has exceeded your expectations!

Oceniono na 5 z 5

Fast service

Amazed how quickly their customer service team responded to my live chat enquiry and any questions I asked. It was almost midnight when I reached out.

27 czerwca 2023
Opinia niezależna
Logo 3CX

Odpowiedź od 3CX

Hi Taco and thank you much for taking the time to review 3CX's customer service team! Our team works tirelessly to respond to any inquiries. I'll make sure to pass on your wonderful message to them!

Oceniono na 1 z 5

Bad connectivity and very poor sound quality (3CX Hosted Startup Pro, 3CX App)

I cannot recommend 3CX hosted cloud subscriptions, because BASICS do not work! See the other ratings at Google Play Store for the 3CX app. The app is very silent, you have to talk all the time VERY LOUD, 175% is set already! Then everyone of our team gets PERMANENTLY displayed this BAD CONNECTIVITY banner in the app. We all have small interrupts and the callers report many times a bad phone quality. Even outside of any company network (fiberglass) with mobile connection 4G or 5G and high speed internet test results it stays the same. Then we tested with different smartphones and all employees report this poor performance in any network! 3CX Startup Pro is used and maybe they want you to buy a higher subscription so that you get a better performance? We will quit and take something else!

27 czerwca 2023
Opinia niezależna
Logo 3CX

Odpowiedź od 3CX

Hi Breezy! Thanks for taking the time to share your feedback. We're sorry to hear about the issues you've had. From what you are sharing it seems that this is a connectivity-related issue.
But just to be sure, please reach out to our Customer Service team for assistance via the Live Chat bubble found on www.3cx.com or by email: customers@3cx.com. Looking forward to hearing from you!

Oceniono na 5 z 5

Awesome professional customer support.

Awesome professional customer support.. well worth the time if anyone is seriously interested about what this system has to offer !

15 czerwca 2023
Opinia niezależna
Logo 3CX

Odpowiedź od 3CX

Hi James, thank you for your 5-star review and the positive feedback on our customer support! We are glad to hear that you are satisfied with 3CX's features.

Oceniono na 5 z 5

Superb customer service

I have been using 3cx since version 3 and the service I just received within a couple minutes of having an issues was superb. I find the configurability of the phone system to be top notch and call routing, ease of phone connectivity, dect devices, and all around connectivity and communication options to be way beyond other offerings. The price point is a 1/10th of other options as well.

14 czerwca 2023
Opinia niezależna
Logo 3CX

Odpowiedź od 3CX

Hi Randy, thank you for your positive review. We're thrilled to hear that you're enjoying 3CX's efficiency, pricing and user-friendliness. We also appreciate you taking the time to share such detailed feedback! Thank you also for the positive feedback on our customer support!

Oceniono na 5 z 5

Very helpful

Very helpful, although we have to approach the company that manages are system, to obtain instruction. Wouldn't hesitate to contact again.

14 czerwca 2023
Opinia niezależna
Logo 3CX

Odpowiedź od 3CX

Hi Vicky and thanks for reviewing 3CX! We are delighted to hear that your experience with 3CX has been great!

Oceniono na 5 z 5

Excellent

Excellent, professional service. Fast customer service, quality service. Tested the self hosted service when it was free a few years ago and it was interesting. This time Im trying the free tier for less than 10 users, Integration to Wordpress is a breeze for communication and I look forward to testing the service further, its great to be able to get them on chat to sort out problems.

26 maja 2023
Opinia niezależna
Logo 3CX

Odpowiedź od 3CX

Hi Al, thanks for taking the time to share your feedback with us. We’re delighted to hear about your positive 3CX experience and I'm sure our Support team will love to read it.
We are also really glad to hear that you enjoy the WordPress live chat integration and StartUP.

Oceniono na 5 z 5

In times of crisis...

In times of crisis, true character shines through, and 3CX has demonstrated unwavering resilience. Through their proactive approach and swift actions, 3CX has successfully addressed the challenges they faced head-on, safeguarding their operations and exceeding all expectations.

When faced with the aftermath, they displayed remarkable agility by swiftly adjusting their strategies and processes. Their proactive response to the situation enabled them to identify potential bottlenecks and address them promptly, ensuring minimal disruption to their customers and partners.

We will continue to support and resell 3CX

26 maja 2023
Opinia niezależna
Logo 3CX

Odpowiedź od 3CX

Hi Francis! Thank you for the 5-star review and the kind words. We really appreciate your support and loyalty!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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