This system is useless. I have only given this one star as there is no option to give it zero stars. Calls keep dropping mid conversation and the audio quality is dreadful. If you want something bette... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Recentemente ho curato l'aggiornamento del 3CX aziendale on-premise da v18u9 a v20u6 (utenti già operativi con SSO Microsoft). A parte qualche problema post migrazione (tipo pianificazione backup ed... Zobacz więcej
Reakcja na opinię
Lizenz wird jedes Jahr (erheblich) teurer. Features, die seid dem durch den 3CX-Hack notwednig gewordenem Update, nicht mehr funktionieren und bei anderen Telefonanlagen gang und gebe sind, kommen... Zobacz więcej
Reakcja na opinię
Grundsätzlich gutes Produkt und viele Funktionen sowie ein einfaches und faires Lizenzsystem. Nach Update auf V20 jedoch können wir das Produkt vorerst nicht weiter bei unseren Kunden implementie... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience. With integrated video conferencing, apps for Android and iOS, website live chat, SMS and Facebook Messaging integration, 3CX offers companies a complete communications package out of the box.
Dane kontaktowe
4, Markou Drakou, 2409, Nicosia, Cypr
- +35722444032
- https://www.3cx.com/contact-form/
- 3cx.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 75% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I was very impressed with Theodora
I was very impressed with Theodora, as he or she could answer all the questions I'd asked.
Very good customer service.

Odpowiedź od 3CX
Theodora 10/10
Theodora was very helpful and provided some excellent feedback regarding 3CX chat features.
Hopefully we can begin incorporating the chat feature into our teams and see some positive results.

Odpowiedź od 3CX
I chatted with Irina
I chatted with Irina, and she was very helpful and patient with me. Also, it seemed like she was a native English speaker which is always great.

Odpowiedź od 3CX
Received support from Irina…
Received support from Irina Eleftheriou, super efficient and resolved my issue within the first response in addition gave me some great advice regarding upcoming certification testing.

Odpowiedź od 3CX
Ne plus utilisé 3CX
3CX c'était bien avant... maintenant, il demande qu'on paye très cher pour un truc qui date de 2015....

Odpowiedź od 3CX
5 Stars for Andreas Michailides
5 Stars for Andreas Michailides,
He helped me and gave me excellent support.

Odpowiedź od 3CX
Good Support
Good support, knowledgable rep. Good product, supports a ton of SIP Trunk Providers.

Odpowiedź od 3CX
Received support from Andreas…
Received support from Andreas Michailides, very prompt support! thank you. No issues with 3CX support at all & happy with their service.

Odpowiedź od 3CX
Awful Company
Awful Company, changed the way you have to sale it, as a SMB having to hit targets every year is not good. Same as all these comanies want the big buck dont care about the smaller companies trying to sale their services.

Odpowiedź od 3CX
Perfect Support
Perfect Support. I had an issue due to an update (on premise) and support walked me through fast and efficiently. Thank you Andreas!

Odpowiedź od 3CX
App constantly drops out and suspended…
App constantly drops out and suspended because of a "hack"

Odpowiedź od 3CX
3CX by far exceeds my needs
As a solo and owner of 101SkinBody.com in Houston-TX. I was so frustrated when I was looking for an online chat to add to my website. EVERY SINGLE ONE I found was expensive for my budget. After reviewing over 25+ "FREE" to use which by free had nothing. 3CX by far exceeds my needs.
After the 25+ online chats, NONE(ZERO) of those was 3CX. I am not sure what's up with that!
I found 3CX by Youtubing another "open-source" online chat and luck me, 3CX pop up in the organic list with 1(ONE) video of this guy explaining "How to get online chat on your website for free"
I have the whole thing up and running in less than 15 minutes - and to my surprise, I can even get phone calls.
I see some reviews here that I don't see to be authentic. Whatever how you decide to use it - the UI is super intuitive. You just need to read with attention and follow the direction (If you don't have computer knowledge enough- call a friend that does before complaining it does not work)
After having the whole thing set up in 15 minutes, I jump into their online chat support to thank the free service for small businesses. In a matter of 1-2 minutes, someone show up asking me if I had a question - it can be better than that!
Anyway, this review start getting too long, but I couldn't be quiet about this great platform. You can't go wrong.

Odpowiedź od 3CX
Fast service
Amazed how quickly their customer service team responded to my live chat enquiry and any questions I asked. It was almost midnight when I reached out.

Odpowiedź od 3CX
Bad connectivity and very poor sound quality (3CX Hosted Startup Pro, 3CX App)
I cannot recommend 3CX hosted cloud subscriptions, because BASICS do not work! See the other ratings at Google Play Store for the 3CX app. The app is very silent, you have to talk all the time VERY LOUD, 175% is set already! Then everyone of our team gets PERMANENTLY displayed this BAD CONNECTIVITY banner in the app. We all have small interrupts and the callers report many times a bad phone quality. Even outside of any company network (fiberglass) with mobile connection 4G or 5G and high speed internet test results it stays the same. Then we tested with different smartphones and all employees report this poor performance in any network! 3CX Startup Pro is used and maybe they want you to buy a higher subscription so that you get a better performance? We will quit and take something else!

Odpowiedź od 3CX
Awesome professional customer support.
Awesome professional customer support.. well worth the time if anyone is seriously interested about what this system has to offer !

Odpowiedź od 3CX
Superb customer service
I have been using 3cx since version 3 and the service I just received within a couple minutes of having an issues was superb. I find the configurability of the phone system to be top notch and call routing, ease of phone connectivity, dect devices, and all around connectivity and communication options to be way beyond other offerings. The price point is a 1/10th of other options as well.

Odpowiedź od 3CX
Very helpful
Very helpful, although we have to approach the company that manages are system, to obtain instruction. Wouldn't hesitate to contact again.

Odpowiedź od 3CX
Excellent
Excellent, professional service. Fast customer service, quality service. Tested the self hosted service when it was free a few years ago and it was interesting. This time Im trying the free tier for less than 10 users, Integration to Wordpress is a breeze for communication and I look forward to testing the service further, its great to be able to get them on chat to sort out problems.

Odpowiedź od 3CX
In times of crisis...
In times of crisis, true character shines through, and 3CX has demonstrated unwavering resilience. Through their proactive approach and swift actions, 3CX has successfully addressed the challenges they faced head-on, safeguarding their operations and exceeding all expectations.
When faced with the aftermath, they displayed remarkable agility by swiftly adjusting their strategies and processes. Their proactive response to the situation enabled them to identify potential bottlenecks and address them promptly, ensuring minimal disruption to their customers and partners.
We will continue to support and resell 3CX

Odpowiedź od 3CX
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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