1st Call - Window & Door Repairs Recenzje 160

Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We had six windows that were misting up and when I looked up what to do I was inundated with companies. I chose 1st Call because they were family run and seemed local you can never tell these days but... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Theresa Fell 18.05.2026 Excellent customer service from 1st call. We had someone to give us a quote and take measurements and the work was completed the week after. We had new hinges fitted to two... Zobacz więcej

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Oceniono na 5 z 5

Although the first booked appointment had to be cancelled, I was kept informed and an alternative quickly arranged. The engineer arrived on time, was very pleasant and did a good job, leaving no... Zobacz więcej

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Oceniono na 5 z 5

I called them because 3 of my windows had water inside and needed to sort them out. They came very quick, gave me the options I had and decided to replace the window panel instead of having to do the... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Naprawy
  2. Usługi szklarskie
  3. Domowa opieka medyczna

Napisane przez firmę

Why Replace When You Can Repair? We're committed to delivering exceptional service, honest pricing, and complete customer satisfaction, ensuring every job meets the highest standards. With over 40 years of experience in the industry, 1st Call has built a strong reputation for expert craftsmanship, friendly service, and fast response times. Whether it’s a jammed door, a misted glass unit, or a faulty locking mechanism, our skilled team can diagnose and fix the problem quickly and efficiently.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

160 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 66% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

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Oceniono na 1 z 5

Do not trust absolute sharks

Utterly bizarre how many other poor customers have you done this too then? i have been in touch with you on messages for many weeks and you have the front to lie because i have publicly called you out? Pathetic - i have 2 bank charges which you have fleeced me for £90 each (£180 in total) for approx 20 mins work. that means you reckon your work pays over £500/hour? really? RUN A MILE DO NOT TRUST

Would you like to see the 2 bank charges because I have them and am very very happy to prove my case. Something you are completely incapable of doing.

Your response is like a politician utter fabrication - had you done what was asked the 1st time of Charging £90 for 5 mins work and carried out a check on the others rather than leaving 5 mins later. When I asked you to come back and just charge for time you instead stay another 5 mins and pressurise my partner into paying another £90. Utter utter sharks DO NOT TRUST

And now seen your reply - liars as well as sharks what a combination! do not trust

Spent total of 20 mins over 2 visits and charged £180! Run a mile absolute rip off merchants

Do not trust absolute sharks.

Came to open a window charged £90 for 10 mins work so asked them to do a full check on all others.

Few weeks later issues everywhere

Asked them to come back and show some integrity and just charge for time spent

Spent another 10 mins and charged my partner another £90

Total con artists avoid avoid avoid

25 września 2025
Opinia niezależna
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Odpowiedź od 1st Call - Window & Door Repairs

let me get this right you called us out to open a window and after we left you had issues all over the house if we only come to open a window how are we to blame for the rest of the issues we do not have any recollection of this situation and we defintley dont charge £90 for what you are explaining our quotes are free and we do not charge for coming out it seems to me you are fabricating this review



ONCE AGAIN WE NOT NOT CHARGE £90 TO OPEN A WINDOW U NEED TO STOP THIS

PLEASE SHOW ME THE TWO BANK STATEMENTS WHERE IT SAYS OUR CHARGE FOR £90 OR SEND ME YOUR CONTRACT NUMBER

Oceniono na 5 z 5

Good result

They were on time did a good job,left clean and tidy. Very pleased with repair value for money.

8 września 2025
Opinia niezależna
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Odpowiedź od 1st Call - Window & Door Repairs

thankyou so much for your honest review

Oceniono na 5 z 5

Excellent, quick and easy

Excellent service from start to finish. Each visit for quoting, measurements and install was very fast and they were in and gone before i knew it. Good communication and very responsive. Would use again.

28 sierpnia 2025
Opinia niezależna
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Odpowiedź od 1st Call - Window & Door Repairs

THANKYOU FOR YOUR KIND WORDS

Oceniono na 5 z 5

Excelent

Excelent! My bedroom window wouldn't close; it was hanging open in one corner when it was fully open. They quickly fixed it and reinforced the locking system! Very happy with the service, fast and efficient!
Thank you!

2 września 2025
Opinia niezależna
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Odpowiedź od 1st Call - Window & Door Repairs

THANK YOU FOR YOUR KIND WORDS CHRISTINA ALWAYS HERE TO HELP

Oceniono na 5 z 5

Excellent start to finish!!

Had Mick and Nigel as my installers, couldn’t be anymore helpful on what they were going to do and the preparation to ensure no mess was made. Windows are top quality and will be using these again in the future. Great job thanks guys

2 września 2025
Opinia niezależna
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Odpowiedź od 1st Call - Window & Door Repairs

THANKYOU FOR YOUR KIND AND HONEST REVIEW ALWAYS HERE TO HELP

Oceniono na 5 z 5

Big thumbs up from lower Hey farm

From start to finish professional service and my blown windows are now a thing of the past. Customer service brilliant for any questions. I really appreciate the feedback call after every thing was finsh and completed. Big shout out the James the window fitter so polite and kind very respectful of our home and tidy. Well done James you really represented the company. My dog loves you. Malik really great sales rep explaining our options and talking us through things even added on some sealing for free after my cat damaged it. I would definitely use again and recommend to others

25 sierpnia 2025
Opinia niezależna
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Odpowiedź od 1st Call - Window & Door Repairs

THANKYOU SO MUCH FOR THE KIND AND HONEST REVIEW

Oceniono na 5 z 5

I contacted 1st call repairs after…

I contacted 1st call repairs after having some work done by a cowboy builder that did absolutely nothing. Material coming off after a few days ect…. 1st call came out to access the situation and was just as confused as us at what they saw. They explained everything to us and gave us a quote on everything we needed redoing and some little extras we asked for. The price was very reasonable and the time frame for them to start the work was very quick. Work was done over two days due to not having the correct ladders for the height which was no issue for us. There was no mess left behind. Overall very happy with 1st call direct, I’ve been left feeling confident in the work provided. Thank you

21 sierpnia 2025
Opinia niezależna
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Odpowiedź od 1st Call - Window & Door Repairs

THANKYOU FOR YOUR KIND REVIEW

Oceniono na 5 z 5

A friendly team overall

A friendly team overall. Got glass replaced, the quote was reasonable but the service was great. Would definitely use them again for other projects and recommend others to give them a try.

25 sierpnia 2025
Opinia niezależna
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Odpowiedź od 1st Call - Window & Door Repairs

THANKYOU FOR YOUR KIND WORDS

Oceniono na 4 z 5

Tried a few before to fix hinges on the…

Tried a few before to fix hinges on the conservatory and they never got back . Rang these and within a hour rang me back to arrange a time to see them and following week had.my new hinges fitted , by a excellent window fitter

7 sierpnia 2025
Opinia niezależna
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Odpowiedź od 1st Call - Window & Door Repairs

THANKYOU FOR YOUR KIND WORDS

Oceniono na 5 z 5

Had a glass unit fitted with this…

Had a glass unit fitted with this company, quick to respond to my enquiry came out measured up and fitted following week. Would use again and very good price.

20 sierpnia 2025
Opinia niezależna
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Odpowiedź od 1st Call - Window & Door Repairs

thanks Darren for you 5 STAR review always here if you need us

Oceniono na 5 z 5

Excellent and fast service

Excellent and fast service from initial consultation through to installation.

It could be even better if at the initial consultation they also took the measurements. The initial sales person took some rough measurements to produce a quote but then they sent a second person just to do the actual measurements.

13 sierpnia 2025
Opinia niezależna
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Odpowiedź od 1st Call - Window & Door Repairs

THANK YOU FOR YOUR 5 STAR REVIEW

Oceniono na 5 z 5

A top company l recommend

A top company l recommend, did what they said,delayed on the day of fitting, but informed me and worked round my commitments, to complete same day, fitter was very good no mess, will definitely be using this company again

7 sierpnia 2025
Opinia niezależna
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Odpowiedź od 1st Call - Window & Door Repairs

THANKYOU FOR YOUR 5 STAR REVIEW

Oceniono na 5 z 5

French door repair

We recently had an issue with our French doors I had never heard of this company before and seen one of there vans on my way to work and thought I must arrange to get the door sorted …. With 3 days we now have a fully working door again after months and months of annoying me great service and friendly staff hopefully won’t have any further issues with our doors but definitely use and recommend this company

30 lipca 2025
Opinia niezależna
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Odpowiedź od 1st Call - Window & Door Repairs

THANKYOU FOR YOUR KIND WORDS

Oceniono na 5 z 5

Excellent service from initial enquiry…

Excellent service from initial enquiry through to payment. Had a window fixed with a broken mechanism and was really pleased with the quoted price, the gentleman that came to do the work ws really friendly, no fuss and gave me some advice on another window I was having an issue with. Got a phone call shortly after to check i was happy with the work and service. Would have no issues recommending this company or using them again for any other works.

1 sierpnia 2025
Opinia niezależna
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Odpowiedź od 1st Call - Window & Door Repairs

THANKYOU FOR YOUR KIND WORDS

Oceniono na 4 z 5

Happy with the service I received

Happy with the service I received ,no hard sell just a honest quote came out same day measured and checked hinges. 3 days late a very polite and knowledgeable gentleman came did the work no messing very happy well done

14 lipca 2025
Opinia niezależna
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Odpowiedź od 1st Call - Window & Door Repairs

LEE THANKYOU FOR YOUR KIND WORDS GLAD WE COULD BE OF SERVICE

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