Having finished my 24-month contract for the 500M FTTP broadband service, I can confirm that the underlying network infrastructure is highly reliable. Automated NMS monitoring showed consistent t... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
So far so good after 1 month. Good communications/notifications. Switch went smoothly. Fast fibre works well (same high speeds as my old BT). Router tracking & delivery ok - despite package being lett... Zobacz więcej
Moving house tried chat said be back in minute, never came back. Next session you cannot take internet with you to new house you have to cancel and open new account ring number, tried 30 times no ans... Zobacz więcej
Switching over from BT was a breeze as router arrived 3 days before and occured at midnight. Since the switch 17 days ago the service is as good as the previous provider but slightly improved wi-fi si... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Our aim is to provide the UK's best value fibre broadband service with cheap calls, NO PRICE HIKES and great customer service - so you'll never need to switch again!
Dane kontaktowe
Equinox House, 6 Oriel Court, Omega Business Park, GU34 2YT, Alton, Zjednoczone Królestwo
- 03330 165185
- penny@1pbroadband.com
- 1pbroadband.com
3,4
Średnia
344 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very bad internet service
Very bad internet service. Cutting off many times. Download speed is not as promised.
Contacted many times but not solved yet.
10 listopada 2022
A Better Broadband Service For You.
I have been with 1p Broadband for over a year and cannot fault them. Reliable connection, router would be better mps if BT would supply fibre to the house in our area. Cost is a fair price, I used to be with fibre optic cable, but the connection was too often failing, and I was paying £63 a month for 100mps, now I have a 38mps service that's reliable, for streaming, gaming, browsing the internet, and 40% cheaper.
27 listopada 2022
Very good but at half the promised speed
1p Broadband was cheaper than my previous supplier and also promised a faster Fibre service, so the best of both worlds. The predicted download speed speed was up to 40Mb/s -but at my location, -rather distant from the BT cabinet, I only get 20Mb/s. This is a BT limitation so not 1p Broadbands fault.
The supplied Technicolor Router works well and gives good Wi-Fi coverage around the house
27 listopada 2022
Great price for fast broadband
Been with 1p for almost a year now. Is it fast? Not really but, it’s fast enough to stream and browse the internet and download the occasional game. I love the service and highly recommend it for anyone who just needs basic broadband. They have super fast services too, but I really don’t need it. Competitively priced.
27 listopada 2022
I have complained about the loss of signal on numerous occasions
I have complained about the loss of signal on numerous occasions.
I even asked for a discount after having nothing for a period of either 16 or 17 days, I received nothing, but they always take there monies every month.
I have now after my latest complaint spoke to someone whom knows what he is doing unlike all the others who decided it was a line fault, he decided to send me a new router and it now appears to be working perfectly.
1 czerwca 2022
no problem broadband,very good customer…
no problem broadband,very good customer service with any problem
27 listopada 2022
Broadband is OK
Broadband is OK, not as good as I hoped but OK. Customer service and communications from them is poor, as it seems from so many companies now a days. Once they have your money they take the phone of the hook.
27 listopada 2022
Not getting broadband in all areas
Not getting broadband in all areas. I can’t get any signal in my office anymore. Otherwise, it is reasonably priced, but waiting to contract to end so I can change to another provider
27 listopada 2022
Started of really well but past few…
Started of really well but past few months WiFi keeps dropping out please fix.
15 kwietnia 2022
reliable service
26 listopada 2022
Good reliable service the whole family…
Good reliable service the whole family enjoy
27 listopada 2022
The product you provide is very good I…
The product you provide is very good I have no complaints with very reliable , I have concerns when trying to contact somebody this can be challenging at times to get hold of the correct department
10 października 2022
1p broadband
Had it now for 2 months, it was easy to set up and has worked great from the start.
25 listopada 2022
All works well
All works well. Transferred from excruciatingly expensive virgin contract. Although the Virgin was a blistering 100 MPs, there doesn't seem to any marked deterioration with Penny - Zoom and Netflix still work fine. Knowing that at least we can keep this contract for beyond 18 months without hassle of either a huge increase or having to negotiate a lower rate is great too. We've only had it running for 10 days or so but so far, so good.
14 listopada 2022
So far so good after 1 month
So far so good after 1 month. Good communications/notifications. Switch went smoothly. Fast fibre works well (same high speeds as my old BT). Router tracking & delivery ok - despite package being letterbox friendly, the courier wanted to handover in person so I had to fix an delivery slot. I don’t think I can set up a monthly DD either. 9/10 so far.
25 listopada 2022
Generally I liked what I bought…
Generally I liked what I bought although the "go live" information was not as I was told so there was some confusion which should have been avoided. However the lady (yes a real one) on their help line provided excellent service. So far my systems seems a little slow and sometimes patchy so I need to consult to see if some fine tuning is necessary. But the bid plus is that I can talk to a human being
19 października 2022
Very happy with 1pBroadband.
The change to 1pBroadband went very well, although there was some confusion about keeping my original landline number. This was resolved very swiftly and everyone at 1pBroadband was very pleasant and helpful. I am very pleased that I switched to them, and am saving £10 per month.
7 października 2022
Only been with 1p broadband for 1 month…
Only been with 1p broadband for 1 month but so far a good service. Customer service sorted out a signal problem with my router now working fine.
25 października 2022
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