Great company. Ordered a couple of times. Second time there was an issue with my browser/the system which meant a double order. Called in and they made it right straight away refunding postage as a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Polite, kind and courteous. This small company and it's employees are a credit to their industry, (if only other shops had their morals!) There attention to the customer is fantastic with little... Zobacz więcej
Do not place online orders with this company. Order placed, paid in full. No goods received. Phonecalls and emails unanswered. Now having to contact credit card to request cashback
Reakcja na opinię
I needed a new leash & board sock for a 9 footer. 10 Over had a great selection, good product details on the site and free shipping so I placed an order. Leash & sheath arrived safely a few days later... Zobacz więcej
Informacje dotyczące firmy
O 10 Over Surf Shop
Napisane przez firmę
Our commitment goes beyond just being an online surf shop. We are deeply passionate about supporting the Newquay and Cornish community, as well as fostering the growth of young surfers.
At 10 Over Surf Shop, we believe in building a close-knit family that extends beyond our employees to include our customers.
Located just a stone's throw away from the renowned surf beaches of Fistral Beach, we have the advantage of personally testing all the surf hardware and wetsuits we stock. This hands-on experience allows us to provide valuable advice on surfing in Newquay, recommend the right equipment for your needs, suggest the best places to dine, and answer any other questions you may have about this vibrant coastal town.
At 10 Over Surf Shop, we are more than just a business – we are a passionate community dedicated to enhancing your surf experience while preserving the beauty of Mother Earth. Join our family today and embark on an unforgettable surfing journey in Newquay.
Dane kontaktowe
Unit 14 Darbari Prow Park, Treloggan Industrial Estate, Newquay, TR72SX, Newquay, Zjednoczone Królestwo
- 01637 226 336
- chris@10oversurf.com
- 10oversurf.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 33% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very bad customer service
Pretty bad customer service. We bought a board, took weeks to get a reply saying we no longer sell the board, we had paid and had to ask repeatedly for weeks to get the hundreds of pound back. It's a shame because I love their set up and longboarder mag but this really was bad. Communication was baaaaad.

Odpowiedź od 10 Over Surf Shop
Great shop
Great shop! Great owners! I had the pleasure of visiting this shop in October, and knew they would be on my Christmas shopping list!! I’m in Canada and we currently have a postal strike. My order was not affected in the slightest! Super quick turnaround from ordering to recieving!!! All items were packed with care and the quality was great!!! Thanks 10 Over!! Happy holidays!!
Great company
Great selection on their website, very friendly in emails and speedy delivery! Would recommend!
Unparalleled service and product
Unparalleled service and product.
I had an issue with my online order (my fault) and I emailed Chris and it was sorted in 10 mins!
I also love the fact they truly support the local (and broader) surf community - they live their core values.
amazing store with quality products and…
amazing store with quality products and quick postage
Great service!
10 over surf shop do a fantastic job…
10 over surf shop do a fantastic job always very prompt and professional
Good communication and service!🤙🏻
Been reading wavelength since I was a…
Been reading wavelength since I was a kid in 1994 great mag
Beautiful little earrings!
I ordered these little earrings and received them quite quickly. They were as described on the website.
Great t shirt,
Great t shirt,, perfect fit true to size and good quality,, good correspondence also when asked a question
Great range of products with good…
Great range of products with good offers. Super quick at despatching.definitely use again 🤙🤙
Great customer service!
Unfortunately my first fin order was damaged by Royal Mail, however 10oversurf kindly replaced it with a more expensive fin for the same price as the previous was the last in stock, great customer service and communication from Chris, awesome thanks
Great service as usual from10 Over Surf…
Great service as usual from10 Over Surf Shop!
Great shop
Ordered a Captain Surf Co longboard fin and it arrived quickly, really well packaged with an added Wavelength magazine! Thank you can’t wait to get in the 🌊
Great product at a great price from a…
Great product at a great price from a decent surf shop. Thanks
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







