Great company. Ordered a couple of times. Second time there was an issue with my browser/the system which meant a double order. Called in and they made it right straight away refunding postage as a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Polite, kind and courteous. This small company and it's employees are a credit to their industry, (if only other shops had their morals!) There attention to the customer is fantastic with little... Zobacz więcej
Do not place online orders with this company. Order placed, paid in full. No goods received. Phonecalls and emails unanswered. Now having to contact credit card to request cashback
Reakcja na opinię
I needed a new leash & board sock for a 9 footer. 10 Over had a great selection, good product details on the site and free shipping so I placed an order. Leash & sheath arrived safely a few days later... Zobacz więcej
Informacje dotyczące firmy
O 10 Over Surf Shop
Napisane przez firmę
Welcome to 10 Over Surf Shop - the UK's favourite online surf shop.
With a perfect blend of e-commerce expertise and years of experience in the surf industry, we offer a unique and unparalleled shopping experience.
Shop Mens Surf Clothing or Women's Surf Clothing
Our commitment goes beyond just being an online surf shop. We are deeply passionate about supporting the Newquay and Cornish community, as well as fostering the growth of young surfers.
At 10 Over Surf Shop, we believe in building a close-knit family that extends beyond our employees to include our customers.
Located just a stone's throw away from the renowned surf beaches of Fistral Beach, we have the advantage of personally testing all the surf hardware and wetsuits we stock. This hands-on experience allows us to provide valuable advice on surfing in Newquay, recommend the right equipment for your needs, suggest the best places to dine, and answer any other questions you may have about this vibrant coastal town.
At 10 Over Surf Shop, we are more than just a business – we are a passionate community dedicated to enhancing your surf experience while preserving the beauty of Mother Earth. Join our family today and embark on an unforgettable surfing journey in Newquay.
Our commitment goes beyond just being an online surf shop. We are deeply passionate about supporting the Newquay and Cornish community, as well as fostering the growth of young surfers.
At 10 Over Surf Shop, we believe in building a close-knit family that extends beyond our employees to include our customers.
Located just a stone's throw away from the renowned surf beaches of Fistral Beach, we have the advantage of personally testing all the surf hardware and wetsuits we stock. This hands-on experience allows us to provide valuable advice on surfing in Newquay, recommend the right equipment for your needs, suggest the best places to dine, and answer any other questions you may have about this vibrant coastal town.
At 10 Over Surf Shop, we are more than just a business – we are a passionate community dedicated to enhancing your surf experience while preserving the beauty of Mother Earth. Join our family today and embark on an unforgettable surfing journey in Newquay.
Dane kontaktowe
Unit 14 Darbari Prow Park, Treloggan Industrial Estate, Newquay, TR72SX, Newquay, Zjednoczone Królestwo
- 01637 226 336
- chris@10oversurf.com
- 10oversurf.com
4,5
Doskonała
521 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 33% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
All-round top tier surf shop
Fast shipping, good comms from the admin team, and great value for excellent products. Love this shop!
9 listopada 2025
Opinia niezależna
Bought from these guys a few times
Bought from these guys a few times. Would definitely recommend them to anyone. Always friendly service. Great quality products. Proper surf shop!!
8 listopada 2025
Opinia niezależna
Great
Great. Very happy. Ordered my mag on Saturday and it was here first thing Monday. Thank you.
3 listopada 2025
Opinia niezależna
Wavelength magazine
Ordered wavelength magazine from them. It got delivered when it said it would and even had some free stickers with it!
3 listopada 2025
Opinia niezależna
By far my favourite surf shop
By far my favourite surf shop, great selection of surfing equipment, apparel and the 10 over surf club is a game changer
30 października 2025
Opinia niezależna
My items arrived in excellent time
My items arrived in good time, with plenty of communication to set expectations. Arrived in perfect condition!
27 października 2025
Opinia niezależna
Speedy delivery of the Wavelength…
Speedy delivery of the Wavelength magazine - new subscriber and really pleased with it.
20 października 2025
Opinia niezależna
Frustrating
2 of my orders never arrived (over 200$ spent), and despite multiple emails and reminders over last 3 months - I don't even get a response or refund - frustrating experience to say the least. This is not how you treat your customers and fans.
14 stycznia 2025
✊️✊️✊️✊️
Prompt delivery, great communication, no quibble refund on return.
Respect ✊️
13 stycznia 2025
poor customer service
i have ordered from this shop on the 12th of this month.it is now 27th nothing has been dispatched yet and the only answer im getting is ,that the guy is going to go to the store ( on a sunday) and will take care of it.
Twice already.
27 stycznia 2025
Opinia niezależna
Odpowiedź od 10 Over Surf Shop
Hi - sorry to hear this. I can't find "barrymore" in the system are you able to send this request to chris@10oversurf.com with the reference number and we can take a look ASAP. Thank you.
Shipped out quickly!
2 stycznia 2025
Really poor customer service and…
Really poor customer service and attitude. I don't like to be negative, but I feel really frustrated with the customer service we have received and I have not had any reply to the 3 emails I have sent or the voice messages left. My 12 year old daughter bought a towel from this company for her friend. The towel arrived with the parcel glue attached to it so the towel was damaged despite our best efforts to remove it from the tape carefully. I have sent 10 over surf shop pictures of this and asked, as per their policy, would they be happy to arrange an exchange. Completely reasonable request. Their policy clearly says that a return/exchange has to be agreed by them before you send the item back. They have make no effort to help this process and my daughter does not want to send the item back without their agreement. We do try to use local, small companies but their attitude does not help small businesses. A really negative experience. A lesson for this business - please reply to emails, especially polite ones, please return calls if you prefer to do that than email. thank you
18 grudnia 2024
Opinia niezależna
Missing Items in delivery and no replies
Placed an order for 2 pairs of Saxx Kinetic boxer briefs and only 1 pair arrived. Emails bounce back as undeliverable (the email address is per the contact page) and no reply to the customer contact request page.
Paid using their Shop payment app (not PayPal), so don't know where I stand.
Zero replies from10 Over Surf Shop is not good.
2 stycznia 2025
Odpowiedź od 10 Over Surf Shop
Hi Jonathan, we're sorted this with you now. Missing pair was lost by Royal Mail so we've refunded you. Your first e-mail(s) went to spam. Many thanks, Chris
Another great experience with the guys…
Another great experience with the guys from 10 Over Surf.. looking forward to picking up my new board bag…
2 stycznia 2025
Odpowiedź od 10 Over Surf Shop
Thanks Adrain!
Go to surf shop
Quick and excellent service, have ordered from multiple times now, will definitely be buying from again.
28 grudnia 2024
Odpowiedź od 10 Over Surf Shop
Thanks Jake
all good as described great stuff
28 grudnia 2024
Odpowiedź od 10 Over Surf Shop
Thank you for the super review.
10 Over Surf Shop are Awesome.
7 grudnia 2024
The LONGBOARD MAGAZINE
The LONGBOARD MAGAZINE, is sick, it was given to me by a best friend, I love it, the book is incredible, from the photos to the texts !!! A longboarder from France 🤙🏼
27 grudnia 2024
Opinia niezależna
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