Ian Carnes

Hi Ian,

We’re sorry to hear about your experience and appreciate your feedback.

We understand you made multiple requests for decking samples, and we apologise that these were not received as expected. This is not the level of service we aim to provide.

We’d like to look into this further and ensure the samples are sent out promptly. Please contact us directly with your details so we can resolve this for you as quickly as possible.

Kind regards

Harry

Hi Ian, thank you for your feedback!