From the start Oanda have been impressive with their comprehensive customer service and dedicated account management. Any queries are dealt with within a few hours. The online service has been reliable, and the TradingView offer is the icing on the cake.
24 grudnia 2025
Opinia niezależna
Odpowiedź od OANDA
Hi,
Great to hear you're happy with your trading experience. Thanks for the positive review.
A three year old tumbler dryer now has a fault, cost nearly £400 new, not a cheap model, but Hoover now want almost half that cost again to come and have a look at it. Disgusting. Oh there's another option of a 'care plan' which comes to even more over the year. Mugging off their customers, I wont be stupid enough to buy one of their products again.
12 kwietnia 2023
Opinia niezależna
Odpowiedź od Hoover
Good afternoon, We would like to offer our assurances that all our appliances are designed to the highest standards and are subject to quality control testing, covering performance, design and reliability. Of course it is always disappointing if an appliance suffers a failure but we trust you will appreciate that no matter how carefully designed and manufactured, electrical or mechanical components can be subject to failure, and although regrettable cannot be totally safeguarded against.Therefore, we supply a guarantee period for parts and labour in which repairs and parts are covered. After the expiry of the guarantee period, normal service charges apply Kind regards, Maria The Hoover Team
Helpful as you like when buying from them, but as soon as there is a fault with your appliance its shifted to the manufacturer. Then its pot luck, but in my experience its either an expensive engineer visit (half the RRP of the product) or an on-going insurance plan. Rip off either way you go. AO dont care, they've had your money.
12 kwietnia 2023
Opinia niezależna
Odpowiedź od ao.com
Good afternoon
Thank you for your review, we do appreciate it.
I am sorry you have not had a positive experience with us, this is truly saddening to hear.
Sadly we have not been to locate your order from your review. If you'd like to discuss this with us please give us a call on 0344 324 9222.
Seem like a decent operation, always had any queries or issues solved quickly and fairly. Gave me a free bet when some T&Cs weren't overly clear. No complaints!