Absolutely terrible experience
Absolutely terrible experience. This has been one of the most frustrating delivery services I have ever dealt with.
My parcel has been in transit for more than 2 weeks, was returned from Italy, and despite arriving in my city on Wednesday, it still has not been handed over to me.
There has been no clear communication, no accountability, and no urgency in resolving this issue. It is unacceptable for a parcel to sit idle after such a long delay, with no proper explanation provided.
This level of service is extremely disappointing. I would not recommend this company to anyone.