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Fraudulent Charges, no support

Do not subscribe to anything on teachable using a debit card. No matter how many time you cancel you will be rebilled, and end up having to go your bank to get the charges to stop. I have enrolled in 2 courses on teachable and this happened with both courses. One course was $100 monthly, I cancelled in september of 2025 and as of Feburary 2026 I am still being charged. I have even went in and tried to cancel two more times. It will not let you delete your debit card as a payment option once you use it. I spoke with the person running the course and they pretty much told me to piss off. I contacted my bank about the dispute, and they are reviewing it. In the second case, the cost was $30 monthly, i kept getting the recurring charges after cancellation, but once I talked to the person offering the course, they understood and deleted my course access and then refunded my money. If you cancel a service, you get no cancellation confirmation in the form of an email or anything. There is nowhere on teachables site that allows you to contact support directly, and if there is, its extremely hard to find because I have tried multiple times. I have now been charged $500 in total for services I have repeatedly tried to cancel.

16 lutego 2026
Opinia niezależna

Odpowiedź od Teachable

Hi Zeb, thank you for sharing your experience. I’m really sorry to hear how frustrating this situation has been. For context, Teachable is the platform course creators use to host and sell their programs, and each school owner manages their own subscriptions, billing, and refunds. That said, unexpected recurring charges are understandably concerning, and we’re always happy to help review what happened. If you ever run into issues canceling or believe charges continued after cancellation, you can reach our team directly at support@teachable.com and we’ll investigate further. We appreciate your feedback and if anything remains outstanding, we’d be happy to take a look.