The transfer service from the airport to the hotel and back was generally reliable, and all drivers were consistently friendly and polite. However, I need to address an important point of criticism: all drivers appeared extremely overtired. During the rides, I repeatedly felt that their concentration was significantly reduced – and with it our safety.

For a service in which people’s lives depend directly on the driver’s attention, it is essential that they are well rested and in full condition. Overtired drivers pose a serious risk, regardless of how professional or friendly they may be.

I sincerely hope that the provider urgently reviews its working conditions or driver schedules. Good service requires not only punctuality and politeness, but above all the assurance of every passenger’s safety. It was at Dubai with different drivers for 2 bookings