Thank you for your feedback, and we are truly sorry for the frustration and uncertainty this delivery delay has caused.

This is absolutely not the experience we want for any family. We understand your concern about receiving the package late and worrying about the condition of the items before even having the chance to inspect them.

Please know that we are already looking into your shipment urgently, and we would really appreciate the opportunity to make this right for you as quickly as possible.

Could you please contact us directly at hello@cribberry.com with your order number so we can provide an immediate update and the best resolution?

Thank you again for your patience, and we sincerely apologize for the inconvenience