Do not buy if you’re in the UK!
Do not buy if you’re in the UK!
I paid £133 for two sleep pods.
I didn’t get on with them, so wanted to return them – I then discovered that I had to pay the carriage myself to get them back to Milwaukee which would be at least £25.
I then received a FedEx bill in the post for £65 importing fee to get the goods from America to England.
So I now have two useless sleep pods that have cost me £200
Very polite responses from Sam in customer services directing me to their terms and conditions.
I was told that if I was an international customer I needed to do my homework – I didn’t know I was an international customer because I didn’t know it was an American company.
Disgusted with the customer service and the product and the company