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If you’re looking for maintenance type…

If you’re looking for maintenance type therapy, someone to chat through life stuff with, then self space is an accessible way to do that. Their online system makes booking really easy, and I like their therapist matching tool. HOWEVER, if you have serious mental health problems, I would not recommend self space. I saw a therapist for around 6 months at self space, and she was great, but she left and the space didn’t communicate this with me until I turned up for a session and someone else had been allocated to me, who had a totally different therapy style and didn’t suit. I tried a a few other therapists, and again found none of them to be a good fit. The most alarming thing is that last year I was going through a serious mental breakdown, experiencing suicidal ideation, which resulted in me actually attempting suicide. Over the months leading up to this, I saw different self space therapists, sobbing throughout the sessions and openly telling them how I felt and the SI I was experiencing. I didn’t feel that any of them understood the severity of what was going on, with one therapist telling me verbatim “you’ll be fine”. I think self space can be a great tool for mental health maintenance, and I like the smooth accessible format it takes. But for serious mental health problems, steer clear.

EDIT: thank you for your response, I appreciate it. Unfortunately this just isn’t the experience I had - during this time period I saw 3 different therapists and was open with them all about what I was experiencing. None of them mentioned any sort of plan, or even encouraged me to book further sessions. Luckily, I’m still here due to being admitted to a facility by emergency services and making a steady recovery with the help of medication, but it’s a shame it got to that point. It really could have been a matter of life or death, and if I received more support from Self Space, it could have been a different story.

1 listopada 2024
Opinia niezależna

Odpowiedź od The Self Space

Sarah, firstly we’d like to say how sorry we are that you didn’t feel held by us when you were experiencing a difficult time last year, and we appreciate how transitioning from one therapist to another can be difficult and the communication around this could have been clearer. 



We do have a thorough self-guarding process in place for any clients experiencing suicidal ideation as well as any other risks that are being brought into the therapy space. These are discussed with our clinical leadership team to develop a supportive plan in collaboration with leadership, the therapist, and the client.

We’re incredibly sorry that your experience with us didn’t feel supported. If you do want to talk to a member of the clinical leadership team about your experience, we’d love to look into this for you to make sure this doesn’t happen again. You can get in touch at clinical@theselfspace.com

- The Self Space Team