Zulily 

You can't get any worse quality. You'll be shockedv that it arrives because it takes so long you forget you ordered anything. Then the disappointment as you throw it away two days later because it fell apart. Crap.

The worst CS I have ever encountered. Missing partial order because UPS delivered to wrong address. Zulily agents (3 of them so far) refuse to file a claim with UPS. They keep telling me to call them. I did but UPS says only shipper can file a claim. Absolutely disappointed by Zulily. Will never return again. Please future customers be aware. At this point, I need to involve my bank.

Zulily clothes are not of good quality. I ordered several outfits for my son and daughter. They were way too big, and the material was not what I expected. It also took several weeks to receive the merchandise. It is almost impossible to return items. I am sure this is on purpose, so people, like me, will just say the heck with it and keep the stuff. I gave half of the outfits to Goodwill. Zulily is receiving 1 star from me. I will never order from them again.

Avoid at all costs, the clothing is American sizing, so all the items I ordered did not fit. I have used this company twice now. The items took forever to arrive.
The worst is returning the items, I am still fighting for a refund for two items I bought 7 weeks ago. They refuse to refund me, I am now waiting for proof from Royal Mail that they did receive my returns.

I ordered maternity wear in January hoping to get it so I could wear it in my final trimester. 3 weeks on I hadn't received it so i contacted Zulily who said theyd dispatched it and it was with the delivery company. They said they would investigate. This dragged on for weeks and I had to initiate contact each time and nothing was being done. I finally had my baby and got busy. I then found time to contact them again and they said that this was now out of their warranty period and they could do nothing about it :0 I am so angry that I departed with about £40. This company has awful and unreasonable conduct

Took almost 3 weeks to receive order, items were very poorly made Stitching was coming apart at the seams. I not only had to pay to return defective item, I had to pay a restocking fee. Also items came from China! I will never shop with this rip off company again!

I only gave this one star because I couldn't give it no stars. I ordered a top from this company. It took over a month to arrive. It absolutely bears no resemblance to the item on the website. The colours are totally different. It is badly made from cheap material.

I LOVE ZULILY.COM though you can not return which is the only negative I have yet to be disappointed 😊 As a mother of three children under 8 I love the variety of clothes,shoes you name it Zulily has it or will have it. When ordering check the size chart option to ensure you are choosing the right size. I love how this website is constantly changing and always has something for everyone! I have had no problem what so ever with customer service... and will continue to buy from the regularly.

I WAS a Zulily customer. Today, I discontinued my association with them. I am from Houston, Texas, yes the place with too much water (via Hurricane Harvey). I was expecting my order this past weekend, but did not arrive - due to the weather. My order has one more payment due later in Sept. To be proactive and responsible, I called the customer service line for a delay in payment by a week. The Customer Service Rep never asked my name, order #, but quickly gave me a "no". I sent an email explaining, the situation and advising to be removed from ALL distribution channels. They quickly responded with a scripted response encouraging me to continue receiving email. I'm so disappointed with Zulily and their generic responses. Still I await a response from their corporate office. Guess it really doesn't matter to them. But they want my patience since the product has not arrived. Never, ever ordering from them again.

This company must be another one of those Asian owned company. Even though they claim to be Seattle based....B.S.!!!!! The shipping is 3 weeks minimum! No customer service, no returns, sizing is 3-4 sizes smaller then advertised. Crap clothing, buyer beware!

I will never buy off this company again. Cheap, poor quality products. Have to go through hoops to get refund. Still waiting - after a month.

Beware of advertisements which dont tell you the whole story. Beware of parting with your money. Beware of empty promises.

I have placed numerous orders with Zulilly. I really wanted to give them a 2.5 rating taking deductions for no refund policy and delayed shipping. I refrain from ordering high dollar items because of the refund policy. I would really appreciate if prior to placing order they gave you an idea of the shipping time. I have purchased some really unique kitchen gadgets which I love. However, if I see something I want in Zulilly prior to purchasing I check Amazon. In most cases the item may be slightly higher in cost but the speeedy delivery is worth the adfitional cost. I have gotten some really good deals, however I have also gotten some junk. I suggest that you read carefully and don't risk the high dollar items.

Junk, order bra wire was coming out before I even tried it on, order sandals said my size but they were two sizes small, will give you credit of $10.00 but your item cost you more than that, will never shop this site again.

This is by far one of the worst companies I've ever had the displeasure of dealing with. No one explains that they are ordering their products from China and that they have to go through customs and that it will take several more weeks then what they discuss on their website. When I finally received my shirts they were of poor quality, very thin and they did not fit. They did not offer any kind of return. You're basically stuck with it. I would far more deal with companies like Amazon or Overstock; at least their customer service is responsive and works with you. I will never ever order from Zulily again.

I had recently ordered two shirts from Zulily, and needed to return them because they did not fit. Zulily has recently started allowing returns, which I thought was a positive thing, until today. I requested the returns, and in that process discovered that I would be charged $8.95 for a restocking fee, and $5.95 for the return shipping label FOR EACH SHIRT. If you do the math, that's $30 to return two shirts. One of the shirts only cost $14.99, so I was basically paying them to return it. Why would I need to pay 2 separate shipping charges that were for items going to the same place? And why does it cost $8.95 to restock a $14.99 shirt? I had several exchanges with customer service reps today… None of which were helpful. I was basically told, "the reason we do this is for convenience for our customers." How is it convenient to pay $30 to return two shirts? And if I did return the shirts, I would only receive store credit for the balance after paying return shipping fees and restocking fees, I wouldn't even get a refund to my credit card. I have spent thousands of dollars with this company. And this is how I'm treated? I shop online frequently. The most I'm ever charged for a return fee is $6.95. And many companies have free returns. That's what you call convenient. NOT charging $30 to return two lightweight shirts that probably together weigh less than half a pound. I will not give Zulily one more cent of my money. And I hope none of you do either.

I was a long time customer of Zuiliy until I ordered 2 Reebok shorts for my daughter. Both shorts were the same size and the measurements for the sizes were exactly the same. When my daughter tried on both shorts one pair fits her and one pair was a little small. When I requested a return shipping label on a product they MISREPRESENTED on sizing they wanted to charge me $5 restocking fee and shipping label. I let them know that they lost a customer who has spent thousands of dollars on the site because I was being nickel and dimed. I am taking my business to 6PM.COM.

They are a total scam. you can return things. You pay for shipping back and they refunded me what the same outfit cost on sale. I spent 37 dollars. They gave back 14. It took two weeks to get the money back and well as they wanted to only give store credit. It's a scam to be forced to buy more. I would never shop with them again.

I have had numerous great experiences with Zulily. Please remember that it is an over-stock type website, so things take time (like a month) to arrive. They have items from the U.S. but also foreign countries, such as Ireland and China. Still, there are NO RETURNS so be sure you are ordering what you want. They will, however, give you a $10 credit if your order is delayed or accept returned damaged good + $10 credit. Personally, I love them for their unique gifts!

The item i bought was small for me,but i have received full refund and i wasnt required to return the t shirt.The customer service wanted me to give the t shirt to somebody in need ,so shall i do.May God bless Zullily!!!

They advertised a "Quilt Set" and when it came in it was actually a comforter set. I cannot find anywhere else on the internet where this particular NAMED Geneva Home Fashioned Red Delphine 5 Piece "Quilt" set is stated as a quilt, everywhere else it states the truth....comforter. I am VERY disappointed in Zulily for false advertisement. I had already gotten rid of my other comforter because I wanted a quilt and I had company coming, so I had to use it. IT IS NOT A QUILT AND IT IS TERRIBLE. I should have returned it!!! Last time I am purchasing from Zulily. They just lost a great customer