I absolutely loved the dress I rented from Nobody’s Child. The fit was perfect, and although it was a colour I wouldn’t usually choose, I really loved it and felt great wearing it. The quality... Zobacz więcej
Reakcja na opinię
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Ordered my size - style didn’t fit at all, so returned it unworn and had half of rental cost (approx £13) deducted for postage / handling. Not sure why this is any different from any other online orde... Zobacz więcej
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Fantastic experience renting my first Finisterre wetsuit. I tried last summer but was too slow on to nab the stock. I had a panic about 12 degree water temp & I'm so pleased I got a last minute 4mm su... Zobacz więcej
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Super simple and much cheaper than buying a wetsuit. You order online, it arrives. You send it back in the same box it came in. Plus if it doesn’t fit you can send it straight back and get a refund. G... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Reimagining ownership. Zoa partners with leading brands so that shoppers can rent directly from their sites. Rent from brands such as Nobody's Child, Oh Polly and Finisterre. Try before you buy for ££s off the purchase price too.
Dane kontaktowe
15 The Watermark, NE11 9SY, Gateshead, Zjednoczone Królestwo
- customersupport@zoarental.com
- zoarental.com
4,5
Doskonała
435 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 70% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent experience
My rental arrived in excellent time, well before my actual rental date and in perfect condition. The return process was super easy and best of all I got to feel like I was wearing a new gorgeous dress without the price tag! I have five weddings this year so rental needed to be an option for sure. I did have to purchase : try from the brand beforehand to check the size. Can highly recommend Zoa rental, efficient and convenient for the modern woman!
9 maja 2026
Opinia niezależna
Odpowiedź od Zoarental
Thank you so much for the fantastic review!
We are so glad we could help you kick off your busy wedding season in style.
We look forward to your next rental with us!
Zoa Rental xx
Amazing experience
The dress was delivered a day before the rental day which was amazing. Love that you don’t need to pay for postage back it’s included in the price. Will definitely be renting again from here 10/10.
1 maja 2026
Opinia niezależna
Odpowiedź od Zoarental
This made our day!
We always try to get rentals out a little early so you have one less thing to worry about. We’re so happy you loved the prepaid postage perk, too. Thanks for choosing us, and we look forward to your next rental!
Zoa Rental xx
Wearing such a statement piece I knew…
Wearing such a statement piece I knew I’d only wear once, the rental service is perfect for occasions like this. Received with ease & returning was also easy, highly recommend.
26 kwietnia 2026
Opinia niezależna
Odpowiedź od Zoarental
Thank you so much for the recommendation!
We’re thrilled that we could make your event styling easy and stress-free. Looking forward to seeing which piece you choose next
Zoa Rental xx
Amazing will definitely be using again…
Amazing will definitely be using again perfect dress for a black tie event.
18 kwietnia 2026
Opinia niezależna
Odpowiedź od Zoarental
Thank you for your kind words!
We take great pride in our rental collection, and we’re delighted that the dress was perfect for your event. We appreciate your support and look forward to serving you again in the future.
Zoa Rental xx
Beautiful dress but …
Arrived on time. Beautiful dress and perfect fit but there was a big lurk in the middle of the front so I contacted customer service who were very quick to respond. I was offered another 3 dresses which weren’t suitable and I was worried it wouldn’t arrive in time. I returned the dress the day after I received it to prove that I didn’t wear it for the event. Refund arranged thank you. I would use this service again. Very helpful
18 kwietnia 2026
Opinia niezależna
Odpowiedź od Zoarental
Thank you for your feedback.
We’re glad you loved the dress's fit, but we’re very sorry it arrived with this small defect. We appreciate you returning it so quickly; please be assured that your refund is being prioritised and will be processed within 2 business days. We apologise for the frustration and appreciate your patience while we resolve this.
Zoa Rental x
Renting a dress from Nobody’s Child
The process of renting a dress was incredibly easy. It was delivered within the requested timeframe and returning the dress was equally uncomplicated and straightforward. I was delighted with the dress which fitted well (I used the sizing guidelines). I will certainly rent a dress again in the future.
14 kwietnia 2026
Opinia niezależna
Odpowiedź od Zoarental
We're delighted that the delivery and returns were a breeze for you. Thank you for the recommendation, and we're already looking forward to your next rental with us!
Best wishes,
Zoa Rental xx
Such a great service!
I was so happy to be able to rent a bridal jumpsuit I’d had my eye on for my hen do - I almost felt like the service was too good to be true!
It was amazing quality, lined inside & such a perfect fit overall. I usually struggle with trousers / jumpsuits being too short on me because I’m 5 ft 7, but the length was just right!
I’d definitely recommend this service, it’s an excellent idea for those who want a nice outfit for an event without the extra cost.
Thanks so much to Zoa Rental and Nobody’s Child for making my hen weekend extra special :)
4 kwietnia 2026
Opinia niezależna
Odpowiedź od Zoarental
Hi Leah,
Thank you so much for the lovely review! We're so happy we could help make your hen weekend extra special. It’s great to hear the quality and fit of the Nobody's Child jumpsuit were just right for you. Enjoy the memories, and we hope to see you back at Zoa Rental soon xx
Couldn't fault it!
Amazing service from Zoa! It was super easy to order and return my dress and I would highly recommend it to anyone!
I did find the sizing guide on Oh Polly's website a bit difficult to navigate, but just ordered my normal dress size and it fit perfectly!
I emailed Zoa to check in about tracking and their response was super fast. Would recommend and use again. Thanks so much!
27 marca 2026
Opinia niezależna
Odpowiedź od Zoarental
Thank you so much for the lovely review. We are thrilled to hear that your dress fit perfectly and that our team could get back to you quickly regarding your tracking - we know how important that peace of mind is when prepping for an event! Can't wait to see you back renting with us again soon.
All the best xx
Great process for ordering rental from…
Great process for ordering rental from Finistrerre via Zoa, prompt and efficient processing of refund when size not right . Returns portal service all straight forward, would definitely use again!
13 marca 2026
Opinia niezależna
Odpowiedź od Zoarental
Hi Nioola,
Thanks for the 5-star review! We’re so glad the returns process was straightforward and that you had a great experience with our rental service. Looking forward to welcoming you back here again soon!
Best wishes,
Zoa Rental x
Oh Polly and Zoa Rental strikes again! Highly recommend
Oh Polly and Zoa Rental strikes again!! I can never say a bad word as they deliver every time. Beautiful dresses that always makes me feel good about myself, available for rent (saving room in my overflowing wardrobe) is a dream come true. All my queries were handled by the lovely Charlotte so a massive thank you!
10 marca 2026
Opinia niezależna
Odpowiedź od Zoarental
Hi Simone,
This made our day!
We’re so glad you’re enjoying the Oh Polly x Zoa Rental experience.
Huge thanks for the shout-out to Charlotte - we think she’s pretty great, too!
Enjoy your extra wardrobe space, and we'll see you next time.
Zoa Rental xx
Amazing dress fit on perfect and made…
Amazing dress fit on perfect and made the show for my birthday
14 marca 2026
Opinia niezależna
Odpowiedź od Zoarental
Hi Tida,
We’re thrilled the dress fit perfectly and helped make your birthday extra special.
Thank you so much for the 5-star review, and we can't wait to help you dress up for your next big event.
All the best
Zoa Rental xx
Renting was a very easy process
Renting was a very easy process. Dress arrived a day early and in great condition. Returning was very simple, no requesting QR codes etc. I received emails throughout the process. I will definitely rent again and I’ve told all my friends too.
14 marca 2026
Opinia niezależna
Odpowiedź od Zoarental
Hi Valerie
Thank you so much for the 5-star review. We know how important that peace of mind is, so we're thrilled it reached you ahead of schedule.
A huge thank you for spreading the word to your friends, too - word of mouth means the world to a growing community like ours.
Thanks again,
Zoa Rental xx
Easy to use and good price
1 marca 2026
Opinia niezależna
Odpowiedź od Zoarental
We’re thrilled that you found the rental process easy and the pricing hit the mark.
Best wishes
Zoa Rental xx
Great rental service!
Great idea to provide a rental service! I didn't test the suit out in the water in the end because the sea was too rough. Fitwise - lower half provided an excellent fit and great coverage but it was way too tight across my bust and shoulders. Will maybe try a size 12.
19 lutego 2026
Opinia niezależna
Odpowiedź od Zoarental
Thank you so much for the feedback! We’re sorry the sea didn’t play ball this time!
Regarding the fit, we really appreciate the detail. Our suits are designed for a secure, high-performance fit, but we know that bust and shoulder comfort is key. Since the lower half was perfect, moving up to the size 12 for your next rental sounds like a great shout to get that extra room up top.
We’d love to see you back (and hopefully with calmer waters!) soon.
Zoa Rental xx
Excellent service and products!
Excellent service. The product (Finisterre Women's Kaia 2mm Yulex® Swimsuit) arrived in an impecable condition and very well packed. The item was new (it seems) and clean. The swimsuit arrived very promptly. The box is sturdy enough to use to return the product and the included label made the process very easy.
The customer service is also brilliant - a very helpful agent. I rented a swimsuit for a cold swim at the weekend - I don't know if I need it again and I couldn't afford the full price so the rental is a perfect solution. I would use this company again. Thank you very much!
21 lutego 2026
Opinia niezależna
Odpowiedź od Zoarental
Hi Alex,
Thank you for the feedback and lovely review.
We’re glad to hear the Finisterre swimsuit arrived in great condition and that the rental process provided a practical solution for your swim.
We’ll be sure to pass your kind words along to our customer service team, and we look forward to helping you with your next rental whenever you're ready
All the best,
Zoa Rental xx
Dress came earlier than expected and…
Dress came earlier than expected and was in good condition
13 lutego 2026
Opinia niezależna
Odpowiedź od Zoarental
Thanks Sukhi
We’re delighted that your dress arrived safely and met your expectations. Thank you for choosing us-we hope you feel amazing wearing it!
All the best
Zoa Rental xx
Embellished Halterneck Mini Dress in Honey Oh polly
Amazon dress, no faults so pretty and flawless. Exaclty like the picture
23 stycznia 2026
Opinia niezależna
Odpowiedź od Zoarental
Hi!
Thank you for the 5-star review and for highlighting the quality of your rental. We’re so glad to hear you loved ordering with us recently.
All the best
Zoa Rental xx
Another positive experience
Another positive experience. This was my second time renting a dress and never again will I spend £150+ on an occasion-item that just sits in the wardrobe for years after. Great, seamless service.
8 lutego 2026
Opinia niezależna
Odpowiedź od Zoarental
Hi Leah,
Welcome to the 'never buying again' club!
It’s amazing how much more sense renting makes for those one-off events.
We're thrilled we could provide a seamless service for your second rental, and we look forward to helping you find your next look soon.
All the best,
Zoa Rental x
Dress came damaged
Dress came damaged. There was corset boning sticking out in multiple places and the dress had a hole in, was sent straight back as it was not wearable. The idea of the service is great but the ‘thorough inspection’ the dress’ go through isnt so vigorous as multiple issues were missed.
Zoa were quick to respond and offered an alternative dress unfortunately there was none i liked left in my size.
11 lutego 2026
Opinia niezależna
Odpowiedź od Zoarental
Thank you so much for taking the time to share your experience - we’re sorry that the dress arrived in less than perfect condition. That’s absolutely not what we aim for, and we completely understand how disappointing it must have been
While every piece does go through a thorough inspection process, we’re human and, on rare occasions, something can unfortunately be missed.
We’re really glad we were able to respond quickly and process your full refund straight away.
Many thanks
Zoa Rental x
This is such a seamless experience..
This is such a seamless experience... i love love this. Definitely coming back
15 stycznia 2026
Opinia niezależna
Odpowiedź od Zoarental
Thanks so much for your review and kind comments!
We can't wait to see what you rent next.
Thanks again
Zoa Rental Team xx
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