I ordered this as I am huge fan of both Harry Potter and Lord of the Rings (Middle Earth). My first order was the Weasley Clock, which I love and its now hanging in my kitchen, this time I chose the... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
When I ordered it I had difficulty finding where to add the personalization. I sent an email to which I did receive a response but by then I had found a way, I thought to have the personalization adde... Zobacz więcej
I am absolutely blown away with the quality of this item. My son is a huge Harry Potter fan and his graduating college next week. He will absolutely love the clock. The workmanship on it is extraordin... Zobacz więcej
This is a stunning product, I feel so lucky to own the Weasley clock and it looks amazing with the rest of my hp collection. I absolutely love the new clock they just brought out too!!! Just gorgeous!... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Discover ZeWood: Where Artistry Meets Craftsmanship. Elevate your decor with our exquisite handcrafted wood maps – unparalleled quality, unique designs. Experience the allure of precision and creativity. Transform your space.
Dane kontaktowe
27 Old Gloucester Street, WC1N 3AX, London, Zjednoczone Królestwo
- hello@zewood.co
- zewood.co
4,6
Doskonała
224 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service and quick shipping
The buying process was pretty easy and shipping was faster than I expected. I was able to track the path of the package and it was delivered on time by the promised date. Very happy with the service.
29 listopada 2025
Still haven't got my package....
27 listopada 2025
Odpowiedź od ZeWood
Hi! We’ve already received delivery confirmation in our private conversation and are happy to hear that everything is now okay.
We appreciate it if you could take a moment to update your review here as well. Thank you for your time and understanding!
Excellent service and beautiful product
26 listopada 2025
I ordered it in November
I ordered it in November. It’s almost Christmas and I still haven’t seen it 3 to 7 business days. They said it was on the way. It’s still not here.
24 listopada 2025
Odpowiedź od ZeWood
Hello! We’ve already confirmed delivery together in our private conversation and are glad to know everything has been resolved.
We would appreciate it if you could update your review here as well.
Item did not arrive
I still have not received my order that was placed over 3 weeks ago. It was a gift for my grandson. Now I have to buy another gift
28 listopada 2025
Odpowiedź od ZeWood
Hi! We’ve since received delivery confirmation in our messages and are happy that everything arrived safely.
If you have a moment, we’d appreciate you updating your review here, too.
Great map , love the details
Love the map - all the details and careful packaging. Very prompt and helpful customer service.
26 listopada 2025
Craftsmanship is superb!
25 listopada 2025
Very impressed with customer service
Review updated: I have updated my review to 5/5 stars purely out of the customer service and not seeing the product at all.
Customer service was extremely responsive and helpful. Once I receive the product I can update my review again. But if my experience has been anything like dealing with not receiving my product I know they’ll do what they can to make it right.
Old review:
It’s now five days after the expected delivery date and I have not received the clock I purchased. Once, I get it the review will change. But as of now I can only give it a 1 star.
24 listopada 2025
Odpowiedź od ZeWood
Hi!
We’re very sorry to hear about the delay with your delivery. Our team has already reached out to you via email, and we’re currently awaiting your response so we can resolve this issue as quickly as possible.
We’re here to help and want to make sure you receive your clock soon.
A work of art and great customer service
The advent calendar is an absolute work of art. The detailing is breathtaking down to the metal hinges on each door. Also some of the best customer service I've ever had. There was a glitch in the delivery address and Zewood was incredibly responsive in getting it fixed.
9 grudnia 2025
Great packaging and product! Will shop here again for sure.
Great packaging and the product (Avatar wall clock) was beautiful!
20 listopada 2025
Great product; Great seller!!
Excellent communication from the company. Delivery was timely. The clock is incredibly beautiful and well made. Well worth the cost.
20 listopada 2025
Quality is great but honestly…
Quality is great but honestly disappointed with the packaging. Why would you send a package with the complete details on it? This was supposed to be a gift for Christmas and now it is spoiled because it not only has the company name blasted on the front (that’s normal). However, It also states bringing fantasy framed in wood AND THEN the specific set ordered. “Elden” was indicated on it, so now the person has seen what they’re getting. A hefty price just for the surprise to be ruined.
22 listopada 2025
Odpowiedź od ZeWood
Hi Emily!
Thank you for your feedback. We’re very sorry the surprise was spoiled.
We use only one type of branded shipping box, and the item details on the label are required for postal identification to prevent orders from getting mixed up.
We didn’t receive any note from you that this was a gift or any instructions to conceal the contents; otherwise, we would have handled it differently.
We’re glad your parcel arrived not only safely but also very quickly, and we hope the gift continues to bring joy.
Was a birthday gift for my husband and…
Was a birthday gift for my husband and he was very happy with it. Beautiful work and it shipped quickly.
17 listopada 2025
Excellent experience
The product is absolutely gorgeous! I ordered the map of Wheel of Time for my husband for a Christmas present. It arrived so much faster than I expected it to, and the packaging was excellent. The wooden map is very well protected and is very sturdy.
17 listopada 2025
Absolutely beautiful and High quality!
Absolutely beautiful and high quality! I love it! All details are engraved, and even the back has an engraved Harry Potter logo.
6 listopada 2025
Quick shipping & looks great!
3 listopada 2025
Best gift ever!!!
It was a gift for my husband and I’ve never seen him happier with a present. He’s a huge Harry Potter fan, and we added our family photos — now we have our own magical clock at home.
The packaging was very secure and the manager was extremely helpful — I asked to add an engraving after placing the order and they made it happen without any issues. The quality is truly amazing.
I’m already looking forward to getting the Middle-earth map with lighting next.
22 października 2025
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