Products appear to be nice from online view. My issue was with the discount offered. I signed up for the discount/marketing but did not receive it on my order. It was just a little frustrating trying... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Shipped out in timely fashion. Received in anticipated time. Loved my tigers bracelet set. Amethyst trio was different than the other 2 I had gotten. Granddaughter loved hers, this trio of bracelets w... Zobacz więcej
Update - Phillip with Zen House contacted me regarding the broken bracelet mentioned in my original review. He proactively offered to replace it and ship for a small fee ( because it was purchased m... Zobacz więcej
Reakcja na opinię
I have to admit that I was skeptical, but after I got my purchase an began using them I was amazed with the difference. I have a sprained wrist that I have issues with, when I started wearing the brac... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We provide Healing Crystal Jewelry, Essential Oils & Personal Care Products For Your Calm, Wellbeing & Spiritual Growth.
Dane kontaktowe
8806 KNOLLWOOD DR, 55347-1720, EDEN PRAIRIE, Stany Zjednoczone
- 3475591789
- support@zencrafthouse.com
- zencrafthouse.com
4,2
Dobra
205 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 90% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od Zencrafthouse
We apologize for this but after reviewing your order #64712, we can confirm that your crystal necklace has been shipped and is currently in transit with USPS. According to the latest tracking information, the package is still moving through the carrier's network and has not been marked as delivered.
Our support team is monitoring the tracking and is available to assist if there are any unexpected delays or issues with the shipment. We encourage you to contact us directly so we can continue helping and ensure your order reaches you successfully.
Thank you for your patience and understanding.
Best regards,
Chloe - ZenCraftHouse
I don't even know how to describe how upset I am.
The coerced me into changing my review, saying they would fix the issue they screwed up on. So, I changed it from a 1 star to a 4 star. Once I received their "correction" it still wasn't what I paid for, and they said they would still correct it and they haven't. I am so disappointed. After being trapped into a subscription I was upset, then I eased up because the products we nice and I enjoyed them just to be crapped on at the end. I feel like it was because I cancelled my subscription once my required subscription term was up. Really unhappy...really unhappy.
2 maja 2026
Odpowiedź od Zencrafthouse
We're sorry to hear that you feel this way. We would like to clarify that we never require or pressure customers to change their reviews in exchange for assistance. Our goal has always been to resolve concerns and ensure every customer receives the products included with their order.
We understand your disappointment regarding the replacement item and sincerely apologize if it did not meet your expectations. This was never related to your decision to cancel your subscription, and all customers receive the same level of support regardless of their subscription status.
We've reached out privately to review your order details and would appreciate the opportunity to make this right. Please contact our support team so we can investigate the issue and work toward a fair resolution.
– Chloe, Zencrafthouse Support Team
My order was great
My order was great, this is my first order but everything was packaged well and shipped quickly. The information included was informative and easy to understand. I would recommend the Chakra box.
5 maja 2026
Very nice items
Very nice stones and explanation of how to use them love the essential oils that are included
15 kwietnia 2026
The items arrived in poor quality
The items arrived in poor quality. Items were overpriced for poor quality items. Very dissatisfied.
11 kwietnia 2026
Odpowiedź od Zencrafthouse
Hi there,
We’re sorry to hear about your feedback. However, we take product quality very seriously, and all items go through checks before dispatch. Claims of “poor quality” are not consistent with the standards we maintain or the feedback from the majority of our customers.
That said, we’re always open to reviewing specific concerns. If there was an issue with your order, we encourage you to contact us directly with details and photos so we can properly investigate and provide a fair resolution.
We stand behind our products and are committed to resolving legitimate concerns.
Best regards,
Chloe
Zencrafthouse Support Team
Great selection and ordering…
Great selection and ordering experience. Very quick delivery!
11 marca 2026
I received the box rather quickly
I received the box rather quickly. I love everything that I'd in it. Not sure what to do with some of it but I guess I'll learn.
16 marca 2026
I was very impressed with the box I…
I was very impressed with the box I received. If all the other boxes are this good, I'll be staying with them for a while.
9 marca 2026
Not a smooth return
After asking several times how to use my store credit from a return, I followed the instructions exactly and still the expected pop up of my store credit didn’t appear and I was charged full price on that purchase. Turns out, my store credit hadn’t been connected to my email. You had my name, address and credit card numbers. I had been assured my returned was received.I pled for a refund instead of credit, and eventually, they gave me a full refund.
10 marca 2026
Odpowiedź od Zencrafthouse
Thank you for your feedback. We've processed the refund directly to your order so there's no need to apply the store credit. We also got the confirmation that you received the refund, so we hope you're happy with this resolution. Please feel free to contact us in the future if you need anything else.
The highlight of my month
I absolutely love being part of the Zencraft House community. I’m currently subscribed to the Monthly Energy Medicine Box and have the VIP customer perks, and it is worth every penny. Every month feels like a little retreat arriving at my door—the crystals are high quality, and the essential oils smell incredible.
What really stands out is their customer service and fast shipping. They truly care about their customers. For anyone looking to start their healing journey, it’s important to know that this isn't just a box of 'stuff'; it’s a well-curated experience that helps you stay grounded and balanced. Highly recommend!"
25 lutego 2026
THE GUIDANCE THROUGH INFORMATION…
THE GUIDANCE THROUGH INFORMATION INCLUDED ON HOW TO USE THE ITEMS AND WHAT THEY MEAN. BEAUTIFUL TIGERS EYE BRACELETS ! STUNNING
25 lutego 2026
I returned a bracelet that broke and…
I returned a bracelet that broke and never got it back I also pay at the end of the month and never receive my bracelet until the middle of the next month
25 lutego 2026
I love how all the info on how to use…
I love how all the info on how to use everything comes in the box, i wish more came in the box but other than that i really liked it.
25 lutego 2026
It was a pretty bracelet and a nice oil.
25 lutego 2026
I enjoy getting every box gives me hope in this hard world thank you
I enjoy getting
31 grudnia 2025
Customer service was very easy to work with
Sending the box back didn’t know I was going to be charged 45.00 a month for the next one. I just wanted to try it to see if it works. Cannot afford this a month. Called customer service and was able to resolved the issue Cxl the box and very happy with the service. Go ahead and order it and get your spirits up
30 grudnia 2025
Odpowiedź od Zencrafthouse
Thank you so much for your feedback. We're so glad to hear you're happy with our service. Blessings and light.
I had a problem and they resolved my…
I had a problem and they resolved my issue that day..
31 grudnia 2025
Doświadczenie Trustpilot
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