Zappy Health Recenzje 

1299
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I had a very frustrating experience with Zappy Health’s billing and cancellation process. I originally signed up on March 6, 2026, believing I was making a one-time payment. I did not knowi... Zobacz więcej

Oceniono na 5 z 5

100% Satisfied-Great customer service, easy appointments, great products. As a person who needs this medication and doesn’t have a normal situation this company has been able to help me and I am extre... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Well, the first thing I noticed was how EASY it was to find info re: cost of meds, plans and membership (some sites make you search for their prices, others have surprise membership fees). The sign u... Zobacz więcej

Oceniono na 5 z 5

I have used a few compound providers and Zappy by far is the most professional provider I've encountered yet. Their website is extremely user friendly and provide a great deal of content regarding the... Zobacz więcej

Informacje dotyczące firmy

  1. Odchudzanie
  2. Apteka online
  3. Dostawca leków na receptę online

Napisane przez firmę

At ZappyHealth.com, we're revolutionizing the journey to weight loss with a comprehensive, science-backed approach that caters to the unique needs of each individual. Our platform is designed to empower you with the tools, resources, and support necessary to achieve your weight loss goals in a healthy, sustainable way. From personalized nutrition plans and tailored workout routines to one-on-one coaching and community support, we offer a holistic solution to weight management. Understanding that weight loss is a deeply personal and often challenging journey, we emphasize a compassionate, motivational environment. Our team of certified nutritionists, fitness experts, and health coaches work closely with you to develop a plan that fits your lifestyle, preferences, and medical history. With ZappyHealth.com, you're not just adopting a diet or exercise regimen; you're embracing a healthier lifestyle. Our innovative platform leverages the latest in health technology, providing interactive tools and trackers to monitor your progress, nutritional guidance, and educational resources that demystify weight loss. Whether you're looking to shed a few pounds, embark on a significant weight loss journey, or simply adopt healthier habits, ZappyHealth.com is your partner every step of the way, offering a path to success that is as rewarding as it is effective. For more information, please visit our website


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(1299)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 27

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I started with this company in January…

I started with this company in January and had no problems but this past month (march) they billed me on the 27th for my next dose.today it is April 14th and I have not received my prescription yet.When I try to message a practitioner it does not allow this option so I’m left with only the BOT option which is basically a dead end. I contacted in email what seems to be a person when I replied to one of the automated emails that my order was placed. I was told 5 days ago they have a lot of prescriptions and the pharmacy is behind. But now I am pretty late on my next dose and it is Frustrating to not talk to a person. No numbers to be found either.

14 kwietnia 2025
Opinia niezależna
Logo Zappy Health

Odpowiedź od Zappy Health

Thank you for sharing your experience—we completely understand your frustration, especially when it comes to delays in receiving your medication. We truly apologize for the inconvenience this has caused.

You’re right that our pharmacy experienced a recent backlog due to high volume, and while we’re working hard to catch up, that doesn’t make the wait any easier on your end. We want you to know you’re not being ignored—real people are reviewing every message, and your health and trust matter deeply to us.

If you’re still waiting on your prescription, please email us directly at customer@zappyhealth.com with your full name and order details. We’ll make sure your request is prioritized and update you with the latest information.

We also appreciate the feedback about communication options—it helps us continue improving. Thank you for your patience and for being a valued customer.

Oceniono na 1 z 5

Zappy Health makes promises that they…

Zappy Health makes promises that they can't keep. The Dr. said that I would lose weight and I haven't lost a pound. Zappy needs to provide real medication.

3 stycznia 2025
Logo Zappy Health

Odpowiedź od Zappy Health

We’re sorry to hear that you’re feeling discouraged, and we genuinely understand how frustrating it can be when weight loss doesn’t happen as expected. Everyone’s body responds differently, and while many of our patients do see progress, results can vary depending on factors like dosage, adherence, and lifestyle habits.

We would love the opportunity to review your case and see if an adjustment or additional support might help.

If you’re open to it, please reach out to us so we can check in on your treatment plan and see how we can better support you. Your experience matters to us, and we want to help get things back on track.

Oceniono na 5 z 5

Easy to enroll

Zappy Health is extremely easy to enroll in. They were helpful every step of the way & I knew within the hour of submitting my application that I was a candidate. As soon as I made my decision to start my journey the communication from them has been impressive.

22 stycznia 2025
Oceniono na 2 z 5

Poor communication and customer service

Update! I did finally receive my medication after 2 weeks. The communication and responses continue to be very delayed or non existent with this company.

I ordered from this company on 3/6. I ordered because it was the best price I’ve found. But I have not received any communication about my order since. I received a message on 3/6 saying my order was placed with the pharmacy and I would receive tracking information soon. I still haven’t received anything. I have sent 2 chat messages with no response. There is no number to call and seems contacting the company is difficult. I would take heed to the negative reviews as I wish I would have!

4 marca 2025
Opinia niezależna
Oceniono na 5 z 5

I had an excellent experience with…

I had an excellent experience with Zappy Health! Maria responded incredibly quickly to an issue I had and had everything resolved in less than 24 hours. The customer support is outstanding—fast, efficient, and truly helpful. On top of that, Zappy Health offers quick shipping and great service all around. I currently get Tirzepatide through Zappy health at a great month to month price. Highly recommend!

17 grudnia 2024
Oceniono na 1 z 5

Idiot bots run the place

Idiot bots run the place. Got anything out of the ordinary? Like you're already on Semaglutide so need to start Zappy at .5mg? OMG, you're in for a week of battling bots to reach something claiming to be human.

Next, you battle with the supposed human over contradictions in their boilerplate paperwork (they call it "customized" paperwork) that leaves you with no idea if they're actually sending the right dose.

Then you find out that the introductory deal pricing disappeared, replaced by a far higher rate. Zappy response to questions about that? Zero. By now you're so desperate to get the delayed drug, you pay the rip-off rate, figuring you'll fight the price hike later.

Meanwhile there's no way to schedule overnight shipping and there's no tracking number so you have no idea when the shipment will arrive. (A week later it still hasn't.) All you have is a credit card bill.

So how did these idiot bots earn 5 stars from anybody?

19 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Please run from this highly unethical…

Please run from this highly unethical and dangerous company who's dr cares more about $$ than his oath or reputation.

They sold thousands of customers medication they advertised as being from a licensed pharmacy. Not only was that pharmacy not licensed but shut down on 1/31 for multiple offenses. Zappy instructed customers the meds were 100% safe, refused to refund or replace, has sent misleading info to find credit card disputes. The list goes on and on. They lie to people who bring it up, claiming the pharmacy didn't actually make the drugs, yet that wasn't the story until the truth came out and these other pharmacy's have denied it. Npr did a story on what a scam it is and there are numerous investigations going on. Please run.

11 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Run far, far away - company is a sham

Zappy Health promoted weight loss packages of tirzepatide from "licensed 503A or 503B sterile compounding pharmacies." I spent almost $3,000.00 on medication that Zappy claimed were from Ousia Pharmacy, which turns out did not have a sterile compounding license nor the license to ship to my state. Zappy Health was never able to verify where these meds were sourced, and this pharmacy has since been shut down and relinquished its license after multiple infractions uncovered by the Florida Department of Health.

When this was exposed, Dr. Michel Bernard Choueiri (NPI# 1780991869) lied about the sourcing (later verified by other pharmacies he named), denied thousands of customers refunds or replacements, and insisted that the medication was "safe to use" while providing no proof of where the medication was from. He then withdrew his offer to test or replace samples of the product for purity to reassure his patients. Since then, there have been numerous reports of adverse events from using this product, at which point this doctor should have sent a stop order to immediately cease using these meds. He never did so, which directly violates his Hippocratic oath to do no harm. This lack of transparency and failure to inform customers about such a serious safety issue is negligent and unethical.

Instead of taking responsibility for this lapse in safety, Zappy Health's customer service was unhelpful and dismissive. I contacted them multiple times about the unsafe conditions of the medication, but their responses were slow and did nothing to address the core issues at hand. There was no apology or effort to resolve the situation—only an attempt to deflect responsibility and seek remedy from the pharmacy.

As I am unwilling to risk my health and safety by injecting unknown substances into my body, I had to pursue a chargeback with my bank.

1 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

The process was very easy so far…

The process was very easy so far everything is as they said. Reading some of the reviews are scary but the pharmacy is Hallandale and they have board accreditation. Will update in a couple months. Customers need to read and understand the terms before spreading untrue reviews

21 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

This company is straight forward and…

This company is straight forward and simple. They offer good products at good prices. I have not had any problems with the website the doctors or the billing. I plan to continue using them as my weight loss tela health provider. You may notice the website to be bare bones, but that is what makes it so good. They are not trying to hide things in hundreds of pages you have to search. I would recommend them to anyone that wants a simplified experience with up front pricing. Don't get fooled by all the other providers that are popping up and using marketing gimmicks to wow you. If you want great service at a great price give them a try. They keep marketing prices down to pass along the savings to you.

20 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

WARNING—Unreliable and Unethical.

Company refused to cancel subscription and continued to charge credit card. Subscribed for over 7 months and only received 2 shipments. Unreliable and entirely unethical.

18 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

My experience with Zappy Health was…

My experience with Zappy Health was incredibly disappointing, and I strongly urge others to avoid their services. From their lack of customer care to their failure to source medications from properly licensed facilities, Zappy Health has shown an utter disregard for patient safety.

The most concerning issue was Zappy Health's failure to ensure they sourced medication from a licensed 503A or 503B sterile compounding pharmacy. They marketed their medications as coming from these licensed facilities, yet the pharmacy they used, Ousia Pharmacy, did not have a sterile compounding license. This is an absolute failure on Zappy Health's part to do their due diligence and ensure the products they were distributing met the basic safety and regulatory standards required for pharmaceutical medications.

Even more alarming is that Zappy Health never contacted any of its patients about this issue. Many patients, myself included, were completely unaware that we were being sent unsafe medications. I discovered the problem after reaching out via Zappy’s customer chat, where I learned that the pharmacy they used was unlicensed and had ceased operations. This lack of transparency and failure to inform customers about such a serious safety issue is negligent and unethical.

Instead of taking responsibility for this lapse in safety, Zappy Health's customer service was unhelpful and dismissive. I contacted them multiple times about the unsafe conditions of the medication, but their responses were slow and did nothing to address the core issues at hand. There was no apology or effort to resolve the situation—only an attempt to deflect responsibility.

Moreover, Zappy Health capitalized on the public's concern over the potential shortage of GLP-1 medications, using this fear to push their product. They claimed the medication was safe to use, despite warnings from healthcare providers and the FDA not to use medications sourced from unlicensed or questionable facilities. This felt like a blatant attempt to profit off of vulnerable patients without regard for their health or safety.

When I received my medication, I was appalled to find that it was not processed in a sterile environment. This lack of quality control not only made the medication unsafe but also contradicted Zappy Health's claims of providing sterile, regulated treatments. It’s clear that they put profits over patient well-being, which is both irresponsible and dangerous.

Zappy Health's lack of transparency, failure to source from licensed pharmacies, and disregard for customer safety and well-being has left me with no confidence in their services. I would advise anyone to avoid using Zappy Health and seek out legitimate, regulated providers who prioritize patient safety and adhere to industry standards.

22 grudnia 2024
Opinia niezależna

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