YourPro Recenzje 360

Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Lost all power in our sockets on a Sunday night. Within 3 minutes of contacting the site ( random googling for emergency electricians) I received a call and 1 hour later a pleasant man came and fixed... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Pest professional.ie was exactly as advertised. He was very knowledgeable and gave loads of advice about wasp nests. His communication from start to finish was great. He arrived when he said he woul... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I signed up to YourPro and within five minutes was matched with Kevin, who arrived on time and fixed the issue quickly. Exactly the kind of fast, reliable service I was hoping for. The only thing tha... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Emil and his friend did an outstanding job! They responded immediately after storm damaged our roof. We were in contact twice, he kept hid word, arrived same day and fixed the problem in no time. Desp... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Platforma sprzedażowa online
  2. Naprawa urządzeń AGD
  3. Wykonawca
  4. Elektryk
  5. Złota rączka
  6. Malarz

Napisane przez firmę

YourPro is the leading tech-enabled company for home services in Ireland!


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

360 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Avoid this company

Avoid this company. The money back guarantee is nonsense, the best you can hope for is 1% of your money... read their t&cs
The tradesmen they send are not vetted and there is no telling what you'll get. There is no customer support

15 marca 2025
Opinia niezależna
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Odpowiedź od YourPro

Thank you for your feedback. We’re truly sorry to hear about your experience and understand your frustration.

Please be assured that we are currently reviewing your case and are working towards finding the best possible resolution. You will receive a thorough response via email shortly, where we will address your concerns in detail.

We take all feedback seriously and are committed to ensuring a fair and transparent process for all our customers. Thank you for your patience as we work to resolve this matter.

Oceniono na 1 z 5

0 stars

Edit/update no2: Same story, just been told by another electrician that a part of the job that I was charged for wasn't even completed. A cable was just taped with black tape at the end and I was told it was changed. The fuse box fitted was not up to standard and requires complete changing at 1300e.
No money back guarantee, no Irish customer service, 1 day turnaround for customer service emails. They told me the contractor is retired and I just checked his profile on yourpro and he is obviously still working.

Edit/update: After a lot of back and forwards yourpro did exactly nothing while managing to set new low standards for customer service. Only option is court. Good luck to everyone who uses this company

Warning! Unlicensed and unregistered tradesman are active on this site. Yourpro with their 10000 euro money back guarantee will send you for a walk and tell you to report to authorities and recover money through court. They know about them but chose to ignore it. Yourpro is advertising as connecting people with tradesman but they are actually connecting people with random guys that say they know how to do things. I found one electrician last year. We initially settled on a price for a new fuse board and he completed the job. Everything was ok and I decided to start rewiring the entire house with the same guy. He almost finished half the house but then surprisingly asked for more money than agreed. When he was told that all money was paid and shown bank statements and told to double check he gave me a 6 week runaround. I then asked for a certificate of completion for the jobs that were done (so I can get another electrician) and either completion or refund for jobs that were paid and not finished... Surprise surprise he then tells me he is actually retired and not registered. No refund for jobs paid and unfinished and ghost mode since then. Yourpro kept yapping about me paying cash although I sent them clear evidence that it was actually a bank transfer (not that it would make a difference). Left with no choice other than reporting to safe electric and Gardai. Damages in the thousands and needed another rewire from licenced electrician, redoing of drywall and all associated works.

Similar experience with a crew of plumbers who left me with no heat at the beginning of winter. Probably some extortion racket they have going on.

3 kwietnia 2024
Opinia niezależna
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Odpowiedź od YourPro

We're sorry to hear about your experience and understand your frustration. However, we’d like to clarify that the second job you refer to was not booked through our platform, which limits our ability to assist or supervise.
When you later requested a certificate, we informed you that the professional was unable to provide it. Such documents should always be requested at the start of a job to ensure feasibility.
Regarding our Money Back Guarantee, we’d like to note that no such request was submitted, and the conditions for eligibility were not met in this case.
We regret the inconvenience caused and remain committed to supporting all customers when services are booked directly through us.

Oceniono na 5 z 5

Reliable

Reliable, did a great job. Very pleased.

18 marca 2025
Opinia niezależna
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Odpowiedź od YourPro

Thanks so much for your feedback! We’re really glad you enjoyed our service💙

Oceniono na 5 z 5

Very good company

Very good company

16 marca 2025
Opinia niezależna
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Odpowiedź od YourPro

Thank you so much for all these beautiful words! We are especially honored as comments like these make us to surpass ourselves and all of your expectations every day!🙌

Oceniono na 5 z 5

I contacted them about a leaking pipe

I contacted them about a leaking pipe. Plumber contacted me very quickly, arrived within two hours and fixed the problem. As a pensioner living alone, the relief was palpable!!

12 marca 2025
Opinia niezależna
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Odpowiedź od YourPro

In YourPro we have chosen the best professionals in over 90 specialties so that you always find what you need. We are glad that your comments make our project even better 💙

Oceniono na 5 z 5

Robert was a great help to me after we…

Robert was a great help to me after we had an emergency leak at the toilet he was prompt and extremely helpful and very tidy job without costing a fortune. Thank you so much

6 marca 2025
Opinia niezależna
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Odpowiedź od YourPro

Thanks so much for your feedback! We’re really glad you enjoyed our service💙

Oceniono na 5 z 5

Flooring

Valentin Manzuc carried out my flooring work. Would recommend him one hundred percent. He was very professional and a perfectionist in every aspect of the work. I would highly recommend him to anyone looking for any flooring works. ☆☆☆☆☆

28 lutego 2025
Opinia niezależna
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Odpowiedź od YourPro

In YourPro we have chosen the best professionals in over 90 specialties so that you always find what you need. We are glad that your comments make our project even better 💙

Oceniono na 5 z 5

Great service

Found a great carpenter, did the job promptly and to a High standard. Would recommend Yourpro to help find local tradespeople.

20 lutego 2025
Opinia niezależna
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Odpowiedź od YourPro

In YourPro we have chosen the best professionals in over 90 specialties so that you always find what you need. We are glad that your comments make our project even better 💙

Oceniono na 1 z 5

Unfortunately it is all false…

Unfortunately it is all false advertising. They don't do any kind vetting for the tradepersons that they contract. All they are interested is a quick profit.
I highly urge you to look somewhere as you have no guarantees who you are opening your doors to.
😢

14 lutego 2025
Opinia niezależna
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Odpowiedź od YourPro

As we mentioned in our email, the tradesperson is fully committed to completing the job, however full payment is genuinely required. We are still awaiting the opportunity to proceed from your end. We always strive to ensure a positive experience for our clients and would be happy to assist in moving things forward.

Oceniono na 5 z 5

It works

It works. Assigned a trade person in a Sunday night and job was completed next day.

18 lutego 2025
Opinia niezależna
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Odpowiedź od YourPro

We are delighted with your review as it confirms the hard work we do every day💙

Oceniono na 5 z 5

Great app to find top notch…

Great app to find top notch professional at reasonable price, with piece of mind, the app is easy to navigate , quick , no fuss .

8 lutego 2025
Opinia niezależna
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Odpowiedź od YourPro

Thanks so much for your feedback! We’re really glad you enjoyed our service💙

Oceniono na 5 z 5

Roofing professional and honest

Emil and his friend did an outstanding job! They responded immediately after storm damaged our roof. We were in contact twice, he kept hid word, arrived same day and fixed the problem in no time. Despite that it was a small job. I had a few other traders who wanted use the situation and overprice me, but Emil is an honest guy. I will use his services again, very polite and professional. Couldn't recommend him more.

25 stycznia 2025
Opinia niezależna
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Odpowiedź od YourPro

Thank you so much for all these beautiful words! We are especially honored as comments like these make us to surpass ourselves and all of your expectations every day!🙌

Oceniono na 5 z 5

Quick response time

Quick response time
Tradesman was excellent and reasonably priced

20 stycznia 2025
Opinia niezależna
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Odpowiedź od YourPro

Thanks so much for your feedback! We’re really glad you enjoyed our service💙

Oceniono na 5 z 5

Very good service

Very good service

20 stycznia 2025
Opinia niezależna
Logo YourPro

Odpowiedź od YourPro

Thanks so much for your feedback! We’re really glad you enjoyed our service💙

Oceniono na 5 z 5

Having water leaking from radiator can…

Having water leaking from radiator can effect other parts of household. My first time using this App and if the other tradesman/. Women are as professional as Iacob I will be back

18 stycznia 2025
Opinia niezależna
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Odpowiedź od YourPro

Thank you so much for all these beautiful words! We are especially honored as comments like these make us to surpass ourselves and all of your expectations every day!🙌

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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